Qualtry

I only gave one star due to it requires it to submit, I wouldn't give any stars. I have called and email several times. No one calls back nor answer phones. When email responded adv that it's on way which I knew that by tracking it stated the package was at my local usps which is no more 10 min from my home they don't have package. Isent email back to company last respond was we will give you 30% to use one another purchase. Why would make another purchase if I didn't receive the first one.

I called Qualtry 5 times on 5-21-18 i never received a call back there system does not allow you to talk to anyone. I called again today 10mnutes after they opened, no return call again. Is this a fly by night company? I bought some products earlier from them and I was very happy so I order some more products they stated they received my order but that was over a week ago and I cant get a hold of them to see if the products were shipped yet.

I have to post this update, Ben though I never received notice that my products were shipped. I received them this afternoon and they look Great. I dont apologize for stating there customer service stinks there products are Great.

Thanks Qualtry

William

I purchased a cutting board for a wedding gift and received it with the wrong name, date, design, etc... I can't get a hold of the company so I guess I have lost out on my gift.

This is the absolute worst piece of crap I've ever received. The ring on the collar (where you are to attach the leash) is on the inside of the collar. When you attach the collar, the ring is laying against the dog's neck and the buckle is on top of that. It can cause harm to a dog's neck and I would NEVER put this piece of crap on my dog. They also said it would ship in 5-7 business days and it didn't ship for 6 weeks. Customer Service kept giving me excuses and lying. This has GOT TO BE a scam. NO reputable company would send this type of stuff out and charge for it. My biggest mistake was not researching and seeing how many complaints this company had and how inferior their products were. Disgraceful!

I was another unfortunate case that purchased a Groupon deal for this company. I ordered 2 personalized Christmas stockings for my children in November. It's December and the stockings haven't even shipped. "Customer service" is a JOKE! You can not get ahold of anyone on the phone and the responses I've received via email are useless. Finally got an email response stating my stockings hadn't shipped because they are out of red stockings. They asked if I would rather have 2 green stockings since my red stocking is out of stock. I said yes please ship me 2 green stockings. Still haven't received any stockings and I stopped getting any response at all when I emailed multiple times for an update on when I would receive my order. This company is absolute bull$#*! and a total scam.

I ordered monogram towels November 26. Their web sight says 7 to 10 days for processing 3 to 5 days for shipping after processing. Contact customer service via email if you do not receive your product. I have contacted customer service twice via email and also called the phone number the sales department left a message twice different days. No response at all from anywhere. I needed these items for a Christmas gift. Still have not received them and will not receive them in time. Extremely extremely disappointed in the response from the company and the shipping time. I couldn't tell you how the product is because of course I haven't received it yet.

I ordered a deal from groupon, after the great deal i received i had to pay a lot of money in freight, i did not take that in to consideration... I received my package and loved the Santa sacks, super cute but then i received a email my order was in production after i already received my order. I sent many emails and called the customer service number multiple times to inform them but there is no way to contact them. I was charged twice and received two of the same shipments unfortunately.

I order a pillow case from them on May 4 with expected delivery of May 13. The item never shipped, and I when I reached out to them, they never answered. Finally, I reached out to Etsy to prod them to ship the item and they cancelled my order out of spite. What a bunch of losers.