Qualtry

Purchased 6 items from this company for teacher Christmas gifts and 1 of the items was missing. The items shipped later than promised so the day before I was to give the gifts I was forced to race around the city looking for a comparable item. It ended up costing me more money, a lot of time and the company has never responded to my several emails therefore I'm also out the money for the item. Not worth the headache, but from a more reputable business.

I never write bad reviews but I just had to for this store. I placed an order with them and it actually did arrive very promptly; however, they misspelled a name wrong. The put a note in the package to reach out if anything is wrong and they will send a new one. I have written them 4 emails and they still have not replied. They don't have a phone number or any other way to get ahold of them either. I needed this product by Christmas and now I have nothing! BEWARE!

I bought a groupon for qualtry.com. Groupon stated the shipping cost as $7.99. When I was on qualtry.com immediately there was a charge of $0.98 for warranty shipping. Then shipping cost was $14.99 plus the $0.98 for 1 item. Not $7.99. No customer service. Groupon won't refund the money because I viewed the voucher. So my choice is throw away the $20 voucher or use it and pay $15.97 at qualtry.com for shipping. Either way I got burned. If I don't receive the item then I will feel even more stupid for chasing it by throwing money at the shipping cost when I should've threw the groupon voucher away.

Worst company I have ever dealt with and their customer service is an even bigger joke. I purchased 2 cutting boards that ended up being the size of my palm. They were nice but 1 was misspelled and they claim I misspelled the name smh lol yes I don't know how to spell my own mothers name. Then to top it off I received the 2 boards minus the wood oil I paid for. When reading out to them they claim I spelled the name that way and offered me to make a new board but again i would have to pay the $14.99 "shipping fee" they also said they would ship the oil. 2 weeks later and the oil was still not shipped. Emailed them again and after almost a month wait time from first ordered they said they would refund me $5 for the oil and to purchase it in my area. That's customer service at its best! So I have waited almost 3 weeks now from giving my mother and father their gift because I was waiting for the oil that isn't coming. Way to go Qualtry. So yourself a favor and run from them while u can.

They DIDN'T Deliver...I ordered 7 gifts Nov. 25 for xmas didn't get anything! They finally offered me a promo code...that...didn't work. Happy Holiday

I ordered an item before Thanksgiving and they told me through email 10 days before xmas it wouldn't arrive in scheduled time frame. Note, this email was sent well after estimated delivery. They included that I could request a refund. I filled out a form to their customer "support" page (link was in email) that same day and got an automated response saying they will answer me shortly. I never got a reply from that another 2 weeks later so I sent them another email and now I have to fill out a form with my bank to get my money back for an item I cancelled the order for weeks ago! Theres no phone number and no one to help customers. Greedy company.

I wish their was an option for zero starts. I placed an order on 12-4-18 and it said that it takes 7-10 for processing and that the shipping was prior to Christmas. A few days before Christmas I get an email with an update stating that my order won't be here for Christmas. I emailed them back and of course no response. I told them that everyone should be refunded that didn't get their orders by Christmas. Stay far away from this company!

I ordered a cutting board and coasters for a wedding present. It came with the first names in a hugh font and the last name in a tiny font barely noticeable. Common sense the last name should be in big fonts and the fonts didn't even match. Quality and engraving very poor! Extremely disappointing and total rip off and company does not stand behind their work. I have called 3 times and emailed them and nothing back. They make it impossible to reach them.

I would like to give zero stars, but it isn't an option. I ordered two items on 11/27/18, they said 7-10 days to process and when I checked to see when I should expect the shipment it said it was still "being processed". Mind you it is 12/24/18 and these are Christmas gifts. I have sent two emails before today and have received NO RESPONSE at all. Personally I don't care how well made their products are, I will never order from this company again. If you place an order with the expectation of receiving it before Christmas, you as a company should be apologizing but at the very least responding. If you order from this company, you do so at your own risk!

I purchased a Groupon for a personalized pillow cover. Created the order on Qualtry and triple checked that the names going on the pillow case were correct. Once I placed the order the pillow case was on back order for 3 weeks. Then when it finally shipped I was never notified. The pillow case arrived to my best friend with MY NAME on the pillow! Because I checked that it was a gift and wrote a personalized note to her and signed it Love, Julie SO they added my name to the pillow when it should have been the list of names I triple checked that included my best friend and her family- not my name. I called, emailed and was assured this would be fixed and a replacement would be mailed out to her. It's a month later and no further communication from Qualtry and still no replacement pillow case to my friend. Would not recommend and will not use again.