I bought a groupon for qualtry.com. Groupon stated the shipping cost as $7.99. When I was on qualtry.com immediately there was a charge of $0.98 for warranty shipping. Then shipping cost was $14.99 plus the $0.98 for 1 item. Not $7.99. No customer service. Groupon won't refund the money because I viewed the voucher. So my choice is throw away the $20 voucher or use it and pay $15.97 at qualtry.com for shipping. Either way I got burned. If I don't receive the item then I will feel even more stupid for chasing it by throwing money at the shipping cost when I should've threw the groupon voucher away.