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    QS Supplies

Corporate Values

Overview

QS Supplies has a consumer rating of 1.33 stars from 27 reviews indicating that most consumers are generally dissatisfied with their purchases. QS Supplies also ranks 106th among Bathroom sites. The most common issues with QS Supplies are around customer service, which is not as good as expected by some customers.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their customer service is appalling and their refund process is an absolute joke.
  • THEY HAVE REFUSED A REFUND THAT IS WHY I HAVE PUT OVER 14 DAYS AND IT WAS NOT DELIVERED DAMAGE.
How would you rate QS Supplies?
Top Positive Review

“Excellent Service as always”

Daniel H.
4/27/18

1st time buying from them, a very hassle free process. Good experience indeed and best price compared to local retailer

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Top Critical Review

“DON'T BE FOOLED BY THE WEBSITE”

Malcolm S.
6/19/20

If your purchase turns out to be defective you will regret dealing with this shady business. After 19 emails and telephone calls to them over a period of 2 months I finally received a part refund on a defective bath. The people behind the business remain anonymous and any communication that you receive will be almost nothing but misinformation and empty promises. Their returns and refunds policy is non-existent, they have no regard for the Consumer Rights Act and their claim of providing 'outstanding' customer service is an outrageous lie. What you do realise is that they just don't care about reputation because they must manage to suck in enough customers on their low prices.

See critical reviews

Reviews (27)

Rating

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Reviews that mention popular keywords

customer service (7) 14 days (2)
bokmunc
1 review
1 helpful vote
July 22nd, 2017
The title above says it all, attracted by the website which was clear and easy to find products, the prices seemed pretty good. So hence went to order and pay for 2 complete bathroom sets. now after 3 weeks when they have promised a 14 day delivery an email comes to say one item will arrive in another 3 weeks. Next day another email arrives to say they have another problem with another item which will be coming in 4 weeks. They list delivery times which are not reliable and if you buy from here be aware of this and you will be fine.

Q&A (2)

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Browse More than 35,000 Bathroom and Plumbing Fittings. Plan your perfect Bathroom with QS Supplies.

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