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Steve P.

Manchester UK

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1 Review by Steve

QS Supplies

  • QS Supplies

“Yet another terrible review”
1/14/22

Ordered a toilet seat and, because of the Christmas break, the packaging wasn't opened until the end of the first week of January when the seat was found to be broken (see first image). Sent images and was told that as we hadn't contacted them within 14 days they wouldn't replace. No dispensation for Christmas. Flimsy packaging (as can be seen fro the second image) without any cushioning to stop breakage if dropped. Their 'cancel contract' within 14 days doesn't cover returns or disputes so their policies are totally outside UK Consumer law. Totally rubbish service; I wouldn't recommend them to anyone.

Products used:
Toilet seat

Service
Value
Shipping
Returns
Quality
QS Supplies product 0
QS Supplies product 1
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