If your purchase turns out to be defective you will regret dealing with this shady business. After 19 emails and telephone calls to them over a period of 2 months I finally received a part refund on a defective bath. The people behind the business remain anonymous and any communication that you receive will be almost nothing but misinformation and empty promises. Their returns and refunds policy is non-existent, they have no regard for the Consumer Rights Act and their claim of providing 'outstanding' customer service is an outrageous lie. What you do realise is that they just don't care about reputation because they must manage to suck in enough customers on their low prices.