Publix Super Markets
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Publix Super Markets

How would you rate Publix Super Markets?
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New Jersey
1 review
0 helpful votes
Follow Elvira G.
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Expensive
August 27, 2023

I love Publix supermarket, but the prices are extremely high.
4 apples $6,99? Really?
Potatoes….$6,99?
Anything you look at it's very expensive.

Date of experience: August 27, 2023
Florida
1 review
0 helpful votes
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Key lime pie
February 19, 2023

There's no pie. It's all cream. If I wanted just cream that's what I'd buy.
Waste of money. I'm never buying it again.

Date of experience: February 19, 2023
Florida
1 review
1 helpful vote
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Horrible service
August 8, 2022

I was waiting for 40 min in the western union line, inside of Publix locate it in forest hill Blvd, greenacres

Date of experience: August 8, 2022
Florida
1 review
0 helpful votes
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Missed my birthday reward and they would not reinstate it!
I shop there 2 to 3 times a week!
Not anymore!
I'll go to Winn Dixie!

Date of experience: October 3, 2023
Florida
1 review
1 helpful vote
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I have been using my travel passports the last couple of weeks as my ID western union said it was okay. The Haitian lady landwich did not accept my travel passport because mentally she did not understand to accept it. She said it was expired. I tried to explain to her that I used it the other day and Patricia was standing behind on other side of cashier box and she was rude nasty to me how she spoke unprofessional to me and she was there the day before when kiera accepted my passport and she never said anything then. I let the supervisor know and he seemed not to do much about it because when I had to turn around and get laundry detergent I had to pass the customer service desk and they were laughing and gossiping as I passed by. I recorded it on my phone and so I had proof and Patricia flashed her phone at me. I went and told the supervisor again the way Patricia, landwich and kiera were in the store again were unprofessional and Patricia tried to get Kiara involved when I did not deal with her that same day. I checked my mailbox and got my license and went back to store and supervisor gave me the western union money. I should have gone to walmart and gotten better service.

Date of experience: February 2, 2022
Florida
1 review
0 helpful votes
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I can't shop, so using Instacart for my Publix has saved my energy and made grocery shopping possible.

Date of experience: July 5, 2023
Alabama
1 review
1 helpful vote
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Waiting
January 31, 2023

45 years shopping at Publix now I'm waiting half my time in store is waiting in front of deli for help all by myself.

Date of experience: January 31, 2023
Washington
1 review
0 helpful votes
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Disappointed
February 14, 2023

I just left Publix and bought a valentine's gift bag! The gift bag isn't even closed at the bottom! My stuff would of fell right through!

Date of experience: February 14, 2023
Oregon
1 review
2 helpful votes
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Publix on Blanding Blvd and Kingsley jax, Fl 1:30 PM Sunday July 1,2023
The customer service in this store does not understand what the word service means.
I am a senior and not very Astute at using the Publix app. I asked for assistance… the male light brown hair with a gray streak in his hair was available told Me to pull up the app and click print… I was not able to find the area he was referring to as I struggled with the app. A minute later with no help another made with dark hair said get your cart and get out of the way… WOW This is the NEW UNFRIENDLY Publix way of doing business. How rude can you be. Well needless to say I did move my cart and left the store.

This is not good service and I will probably never go back. I presume Publix has all the business it can handle and does not need new customer.
My review is not the only one that has spoken of the rudeness of the employee at Publix. High prices, Rude employees and nothing special to talk about Publix is not my go to store in the future.

Date of experience: July 2, 2023
Florida
1 review
0 helpful votes
Follow Jay C.
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Another sad and obvious day in Publix. I have gone to countless Publix over the years and never had that bad an experience. Only since I've moved to Southwest Florida have I had these experiences, Punta Gorda on Airport rd and 41 in particular. There is a specific senior white woman that they have working the customer service desk ( which I really don't understand why) that has been obviously racist in her actions including attitude toward my mother and I. We have made it a priority to avoid this woman whenever we go there but Every once in a while my mother will want a lottery ticket or a scratch off, and if this lady is working she'll act as if we are about to rob the place and clutch the scratch offs close to her until we give her the money. It wouldn't have really bothered me but I watched 2 white customers in line before us be passed the tickets on the counter before being paid with a smile to boot. If it was an isolated incident or if I seen she was just miserable and nasty to everyone this review would be regarding all customers in general but I see her only act this way with minorities. I have dealt with this Publix for years before I came to this conclusion so don't think this review is fueled by a one off experience and emotion. Publix needs to take accountability for employing these Racists. They are not oblivious to what's happening in there stores they just choose to ignore it. Incident date- 9/1/22 5:30pm. PUBLIKKKs 2310 Tamiami Trail Unit 1129, Punta Gorda, FL *******

Date of experience: September 1, 2022
North Carolina
1 review
0 helpful votes
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Not trusted store
December 19, 2022

Accidentally I noticed that they charge me twice!'when I confronted the manager about it he didn't bother toss sorry me!

Date of experience: December 19, 2022
Florida
1 review
0 helpful votes
Follow Tammy L.
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I love, shopping at Publix!

Publix is a customer centered grocery store that offers a huge variety of the freshest foods and products!

Date of experience: August 6, 2023
Florida
4 reviews
4 helpful votes
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Fake fruits
April 8, 2023

The fruit is not real and the sad thing is they charge so much money for fake products so sad, I will never buy again

Date of experience: April 8, 2023
Florida
1 review
0 helpful votes
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This store needs ran out of town by Aldi! 6.99 for flipping pop cycles 🤬
2 Lt soda about 4.00 each

Date of experience: January 30, 2024
Florida
1 review
1 helpful vote
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Very bad
August 24, 2023

They gossip and say very bad things about some customers. Every time I enter the Publix in Post Common Shopping Center in Melbourne FL I hear some employees gossiping about customers.

Date of experience: August 24, 2023
Florida
6 reviews
3 helpful votes
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Pharmacy never have medications in stock, don't when or if they will get them, just lucky when they do.

Date of experience: June 9, 2022
Georgia
15 reviews
8 helpful votes
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Always friendly, and helpful, they go the extra mile, day in and out. Awesome management and professionalism. Thumbs up!

Date of experience: April 15, 2016
Washington
7 reviews
31 helpful votes
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Food
October 28, 2019

The new store we got is so nice and the workers are great and store is clean, love going there. And love the food from deli.

Date of experience: October 26, 2019
South Carolina
1 review
0 helpful votes
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Good food
September 20, 2018

I love their food. Great comfort food and a variety of food. Sandwiches are great great ice cream and yogurt.

Date of experience: September 19, 2018
Florida
1 review
0 helpful votes
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0 stars bad water
August 4, 2023

They left when i wasn't home yet bad very bad very bad very bad very bad i do not recommend very bad and i hate their water

Date of experience: August 4, 2023

Overview

Publix Super Markets has a rating of 1.8 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Publix Super Markets most frequently mention customer service and store manager. Publix Super Markets ranks 190th among Grocery sites.

service
77
value
72
shipping
29
returns
38
quality
60