Tried to order a cake. He said it didn't come in that size (when I ordered 1 for Christmas.Picked it up on x-mas eve). I told him to just write up the order for me and the bakers will do it tomorrow. He hung up on me. I never yelled or cussed or was rude. Shocked me. Went up there and got store manager. The young man lied and said he did it b/c I was rude. That's a lie. Will be taking my business elsewhere for cakes.
It seems publix has a problem with service dogs. I have started shopping at Walmart or Winn Dixie,where shopping is Pleasure!. I have no proof of purchase as I did not buy anything, I was told my dog was not a service dog. I was told to leave as my dog was not a service dog,5
Publix IS the worst place to shop, they are the most expensive grocery chain and when they put something all sale it's not really a sale at all at the moment they have prime rib on a so call sale but they refuse to cut it the way I want it I would have to buy the most expensive ribeye steaks to get what I want... that's BS
I was going to Mebane NC and needed to take food for a gathering. I spent $102.01 on various prepared foods from Publix. NOTHING was good at all. NOT 1 thing was good which surprised me since I'd bought chicken there before. Also, at self check out their monitor rebooted as I was making transaction and wouldn't give receipt, which i had to wait 5 minutes for and the lady at the check out could have been nicer, especially under the circumstances. Will NEVER buy publix prepared foods again. E.Lorrayne Clark
Customer service needs to not say out loud about how stupid an elderly person is. Some elderly people suffer stroke damage or other brain affects. I had that experience and I can't bring myself to ever go shopping there again.
Today's trip to the store left me with an unpleasant feeling. The manager Olivia didn't want to use my coupons even though they were real and I got them from the factory. She took me out of the line in front of everyone and made me wait near the counter. In front of me, she served several customers who came up without a queue. The store also cheated a woman out of more than $10 and she came to investigate. At first, the manager dealt with those who simply approached. It was hard for me to wait, I was after a medical operation, but she was taking care of other clients. I don't want to use this store anymore. The cashier was polite and friendly. The manager acted arrogantly and I felt humiliated. The chicken I bought was dried out and overcooked. Smell of old oil. I don't recommend it.
Publix gets a general low grade in our experience because the store continues to ratchet up prices despite national reports that inflation is generally coming down. A specific example is our grocery shopping experience this morning. The store had moved its aspirin offerings out of the medication/personal care aisle to a special shelf by the pharmacy hyping the same aspirin we bought previously as an arthritic pain reliever -- as if this makes it okay to charge $23 for a product that costs pennies to make. Of course people use aspirin to ease minor arthritis pain, and also period cramps, occasional headaches and colds. How cynical and outright cruel of Publix to make people through the nose for pain relief. Publix may tell us that the price hike is not their fault, that "distribution" is the problem. We don't buy it nor should you.
Tried to compare prices with Amazon to know if it was worth the trip but Publix won't show the price online! It's for a product you can add to your list but not your cart. Even when you select the exact store, it won't show you the cost. Target, Kroger and Walmart all show the cost on their websites. Seems very fishy to me.
I was hoping to try one of these ginger beers at the Madison Yards Publix off of Glenwood and Memorial in Atlanta, but these ants beat me to it.
Overall Publix is I think a very good grocery store? But they are extraordmerrily overpriced compared to the competition and as I said. They have the most disgusting store, brandon and cheese i've ever eaten! Shows how cheap they are.
Went to deli first time in store.Not helpful at all in the deli ordered turkey and cheese she gave me my turkey but not the cheese when I asked her u forgot my cheese she ignored me and went to the nxt person so i had to wait again.would never shop in there again.and there very expensive but the deli people have issues..
A friend came over and I decided to pull this out of the freezer. They looked pretty good on the box. These taste like creamed/ mashed up goo. Absolutely no clue where the "steak" was. We spit them out. Yes, that gross.
Overall Publix is an ok store, some of the employees are really great. Others, over the top helpful where it becomes a nuisance. Yesterday one of them started punching on the screen at the self checkout while I was entering my pc nr and of course her "helpfulness" voided it. Besides that incident they are not open to any criticism/feedback or requests whatsoever, they get offended. I am limiting my shopping trips to Publix as much as possible.
Stay away from Publix in Hermitage if you need to stop at the deli. Sloooooow service. I was the only one at the counter on saturday, with one lady behind the counter cleaning. She was supposed to get someone to help me. I just left. Today there was only one other customer. But the worker had to disappear to ask someone which one was priscutti. Why not just ask the customer. Again I just gave up & left. Stay away.
Publix on Hutchinson Island Stuart should close. Every time I go in I hear the " oh we're not as big as the store in town… so we don't do that, have that etc. They open at 8 but the lady working in seafood will tell you without a smile that her section is not ready until 9:30. So kind of waste of MY time then and you could be a little nicer while blowing me off! Today after showing up early I was told at checkout that gee this ham doesn't have a price. 10 minutes later after they pushed me off on another cashier I told them to keep their overpriced miniature ham. I'll buy it at Winn Dixie. I've been going to Publix since I was a baby …. Not another penny for bad service and poorly run stores with lame excuses.
This is the second time in a month my wife and I have gone shopping on Friday morning, to buy an advertised special, only to find out they were out of what we wanted. One of there employees told us it should be in Sunday hopefully, they were taking names if you wanted to get the item. Publix has surely going down hill fast. Absolutely the worst management team. Reminds me of Walmart they just don't care
Horrible people seems to be not in the known. I ordered my sons bday cake online, came to pick up, nobody knew anything, so my son end up with regular basic one (it was very important to me) got balloons there a day earlier…. Came outside - 4 out of 6 flew away the manager was so nice, but there is only so much he can do…. I will never order anything from Publix ever again (it was my first time)
I generally purchase produce, cream cheese, bagels etc from Publix. I try to purchase meat and seafood locally. Lately the produce has rotted before it even ripens. The cream cheese spoils within days of opening. I have to keep bread/meat frozen so it doesn't spoil before the so called expiration date. Forget the Vine ripe tomatoes. They go bad before they ripen. I go to Publix because of the produce and it's one stop place. They have gone down hill in the last few years. I am being forced to grocery shop at other reputable local markets which can be more expensive. However, their organic products are so much better. It is worth spending a little more money for food that I can actually eat as opposed too Publix where the food doesn't ripen or spoils in a matter of days.
Honestly, Publix prices are extremely expensive, makes people having to like pay lots of money for like certain few items that you need. And also, this store is not a good place to work at for more reasons than this reason/.
I go to the Publix on Old Cutler Road. Great store, nice people. I LOVE the fresh made subs at the deli. I go for lunch or dinner but get very annoyed by the wait. The lines are 3-4 people deep and waiting 1/2 hour standing there is not uncommon. This evening 6:30 I finally just walked out. At least 2 people making subs at dinner time would help. You're losing money. People behind me were disgusted too.
Publix Super Markets has a rating of 1.8 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Publix Super Markets most frequently mention customer service and store manager. Publix Super Markets ranks 190th among Grocery sites.