Publix Super Markets
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Publix Super Markets

How would you rate Publix Super Markets?
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Florida
1 review
1 helpful vote
Follow Douglas S.
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I go to the Publix on Old Cutler Road. Great store, nice people. I LOVE the fresh made subs at the deli. I go for lunch or dinner but get very annoyed by the wait. The lines are 3-4 people deep and waiting 1/2 hour standing there is not uncommon. This evening 6:30 I finally just walked out. At least 2 people making subs at dinner time would help. You're losing money. People behind me were disgusted too.

Date of experience: August 6, 2022
Florida
2 reviews
2 helpful votes
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PUBLIX ST CLOUD
July 2, 2022

Today I went to shop for some balloons for my Son inlay Congrats for his new position... Angelina from product was a joy. She was very professional, knowledgeable, God bless. PUBLIX you guys a excellent employee there. Att. Zibah Reyes

Date of experience: July 1, 2022
New York
4 reviews
2 helpful votes
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Over 2 weeks since my interview, and still no word. So, I call and speak to the interviewer (Sydney, Assistant Manager). I told her that I was no longer interested in the position due to her not being professional enough to give me a call regarding the outcome of my interview. She had nothing to say except "I'm sorry." Really? If this is the way they handle prospective employees, I'm certain I would NEVER want to actually be their employee! I have shopped at Publix since they opened in my area, and have always given them rave reviews, but now I will be shopping elsewhere.

Date of experience: July 1, 2022
Florida
1 review
2 helpful votes
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Price increases
March 11, 2022

We as a family have been loyally shopping at Publix for over 20 years ever since we moved to Florida.
It is was sadness I have decided it is time to shop at alternative stores. Publix price increases have become exorbitant, there is nothing you can pick up without seeing an increase in price and often not by pennies but a large increase.
As we are now senior citizens and living on a fixed income it is no longer beneficial for my husband and I to continue shopping at Publix.
Your a store that prides itself on serving the people you are falling very short in that department.

Date of experience: March 11, 2022
Florida
1 review
1 helpful vote
Follow Belkis B.
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Corporate Greed.
November 30, 2022

We all know inflation is off the charts and some Companies are taking advantage of this situation. Publix is one of these Companies. If you pay close attention you will notice that their prices are much higher now than they ever been, I have stop shopping there for good now and I hope you do too.

Date of experience: November 30, 2022
Florida
1 review
2 helpful votes
Follow DANNY S.
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Over priced on everything is the store.I would not waste my government free money on that over priced store.nothing is worth the price they want Nothing.save your money and have a 6 pack for dinner much cheaper and more satisfying then any food products they have.milk 5 dollars.same milk is 350 at walley world.suck it Publix

Date of experience: October 1, 2023
Florida
3 reviews
9 helpful votes
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NOT a Pleasure.
December 20, 2022

Just got back from publix at the corner of SR. 80 and Buckingham Rd in Fort Myers FL. Had a cart with $200 Plus in merchandise, just wanted 2 gallons of TG Lee milk that they are always out of in the case because they only have room to put 4 or 6 gallons of the TG lee milk yet they have dozens and dozens of there own brand. Well the $#*! in the dairy department was more concerned with me leaving the back room than getting me milk even tried to grab me. Left my cart full of groceries and went to Winn Dixie across the street (not much better). Seems like publix has gotten big enough they don't care anymore. Will be a while before i go back.

Date of experience: December 20, 2022
Florida
1 review
0 helpful votes
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Horrible
May 12, 2023

A new assistant manager at store 1368 named Eric keeps harassing a young mother and cutting her hrs I've witnessed it myself. I don't find him appropriate at all and no longer wish to shop at this company. I have told others to do the same. She's been working there for years and see how she is treated and they keep cutting her hrs to nothing. She's struggling to pay bills and take care of her child. I feel disgusted that they would let this young man treat anyone this way. I will tell others not to shop at this company.

Date of experience: May 12, 2023
Florida
1 review
2 helpful votes
Follow Jan D.
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Endless incompetence it's mind-blowing How Time After Time it does not only not get better it gets worse. Keep hiring people that have no regard for anything but their paycheck on their hourly basis they're in no hurry to help anyone and your imbecile store manager laughed at me when I told him how disgusted I was I was on hold for 25 minutes kept being transferred to the bakery when I initially said Deli do they even sound alike prompt "2" is Deli... not! You guys have repulsed me for the last time this store is crap and I'll never shop there.

Date of experience: May 11, 2023
Georgia
1 review
0 helpful votes
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Bad service Bad Product
February 21, 2023

I recently visited the Publix on Macon Rd in Cols GA. Not only did I encounter some horric customer service at the deli counter, but here's what I found in a bag of their Ore Ida crinkle cut fries...mold in the bottom of the bag.

Ore Ida crinkle cut fries.
Date of experience: February 21, 2023
Florida
1 review
0 helpful votes
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Green wise Bake at Home Sour Dough Bread
January 23, 2023

What a wonderful surprise to find this bread in Publix bakery! The most perfect Organic sour dough bread I didn't have to special order and have shipped from Oregon or California!
I am thrilled to enjoy this bread! Texture perfect. Toasted beautifully. Publix has always been my grocery store of choice! Well done, Publix Bakery!

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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Deli man in Largo
October 23, 2022

We came in to get some of those amazing publix subs and we were (greeted) by the sandwich deli person. He said with an angry tone, "it's gonna be awhile!" Then he yelled to his coworkers that he's going to need help. We walked out because of his attitude. We have never felt so frustrated and we know now that it's not always a pleasure to shop at Publix.

Date of experience: October 23, 2022
Georgia
1 review
0 helpful votes
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Pharmacy review
October 5, 2023

Over the course of a month I had doctors send prescriptions directly to Publix pharmacy. While the prescriptions were filled I was never notified even though they had my info on file. I have in the past received phone calls from other Publix stores (50 miles) away for other medications that I did not order. This department seems to be in disarray

F

Date of experience: October 5, 2023
Georgia
3 reviews
0 helpful votes
Follow Patricia L.
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I am all right that as a physically challenged senior age 79, double amputee, I am charged more because I am unable to come into your store to shop. Since I sent someone to pick it up, I should not have to be penalized so I've seen me much for something I have no control over. You already charge higher prices in the store and then to have a surcharge added per item that is shopped online is ridiculous. Take advantage of the handicap. I know you publicize that you are charged higher prices, but you should be ashamed

Date of experience: October 6, 2022
South Carolina
1 review
0 helpful votes
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Canes Bay Sc—-Tim
October 25, 2022

Tim at the Canes Bay Publix in South Carolina is absolutely amazing and a true asset to the brand/company.

I recently had foot surgery and placed an order thru Instacart. My husband was sent to grab our groceries and wasn't sure of how the Instacart service worked.

I placed a call to Publix, spoke with Tim and he literally and personally took such great care of everything!

Truly a pleasure having an employee such as Tim, who was patient, kind and extremely helpful. Thanks so much Tim.

Date of experience: October 24, 2022
North Carolina
1 review
0 helpful votes
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Appreciation
June 30, 2022

In a time like this were inflation has rises in all aspects, from the price increase of gas and mainly groceries alone. I recently visited publix and this employee by the name of michel went above and beyond helping me with different selection of meat prices suitable for the budgeted price i had set out to pay.
In a time like this getting the best out every dollar spent is valuable, this why this needs to be recognized.
He is definitely carrying out the publix slogan well" customer are first ".

Date of experience: June 28, 2022
North Dakota
1 review
0 helpful votes
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Steaks into dog food!
August 21, 2022

Steaks into dog food! Just cooked up two T-bone steaks from your store in Arcadia Florida. They were absolutely the worst cheekbones that I've ever had. They were so bad my wife and I couldn't finish them so we cut them up into little pieces to feed to our dogs with their dry dog food. Never again!

Date of experience: August 21, 2022
Florida
1 review
3 helpful votes
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My comment is I am very disappointed in Publix today. Publix built an empire through customer service today they resemble Winn Dixie that is in bankruptcy. When Publix had a sale items or bogo items & the store did not have the item they would issue a rain-check not today. I quit shopping at Winn Dixie because almost every time I tried to buy a sale item they never had the item. If you don't make it to Publix on the first day of a sale you will find empty shelves with a small sign that says "our apologies". Publix made 5 billion dollars profit last year & now they say they cannot afford to give rain checks I say that is not true & if you had any competition as you used to have the attitude would change. Tampa Florida needs some neighborhood grocery stores again.

Date of experience: October 1, 2021
Kentucky
1 review
4 helpful votes
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Gross deli
January 28, 2022

This is the year 2022, in case you haven't heard, you're required to wear a mask if you're working around food- especially if you're preparing food. I even mentioned that to one of the store managers and they almost acted as if it wasn't too much of a big deal. If you can't breathe while wearing a mask then stay home! Her nose wasn't even partially covered

Date of experience: January 28, 2022
Colorado
1 review
1 helpful vote
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Rude and disrespectful!
December 24, 2020

Hi! Today I went to publix with my service dog. Federal law does allow people with disabilities to bring their service dogs into grocery stores. And this lady and gentleman was very rude. With no respect they star telling why I have my dog here. I explained to them (told them very personal reasons) and they still keep watching me like criminal. And make my dog really nervous. Really unprofessional! The lady her name was: SHERRSSE really rude and unprofessional! I would like to get im contact with management! Please! Also very sad it happened for Christmas day. Ruined my whole Christmas!

Date of experience: December 24, 2020

Overview

Publix Super Markets has a rating of 1.8 stars from 173 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Publix Super Markets most frequently mention customer service and store manager. Publix Super Markets ranks 190th among Grocery sites.

service
77
value
72
shipping
29
returns
38
quality
60