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ProSoccerUK

How would you rate ProSoccerUK?
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GB
1 review
0 helpful votes
Follow Hannah W.
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Staff are Friendly and helped me complete my purchase of kits as I didn't have a clue when purchasing my daughter's a new strips for her schools team that I had offered to replace as it was falling apart at the seams.

The kit was great value and good quality and would definitely recommend to others

Date of experience: May 21, 2022
GB
1 review
0 helpful votes
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Would recommend Prosocceruk.

The price of the kits was amazing value for money. The staff helpful and was impressed with their product knowledge. They helped us every step of the way. Kit arrived fully printed and sponsor logo embroidered. We were told 10 days to delivery but it took 15 days, however, this was not a big issue.

Date of experience: August 15, 2013
India
2 reviews
1 helpful vote
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Decent Service
February 7, 2018

I have tried buying a couple of soccer accessories and Jerseys with them. The pricey was slightly more but the quality was pretty good. Definitely worth if you are ready to shell some extra bucks for more quality.

Date of experience: February 5, 2018
GB
1 review
0 helpful votes
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Unlike other websites who allow clearly paid reviewers to give this company 5 stars, site jabber depict a realistic view.

Pro soccer uk will take your money and run regardless of the product quality, in my case extremely bad club badge prints that looked like they had been done on a cheap dell. The badge was designed by a graphic designer before you think its a clipart masterpiece. They won't accept any form of return, if you don't believe me just read their terms and you'll see how they cover themselves at every turn. Seems odd that they're clearly aware of all the pitfalls and instead of fixing them they carry on regardless.

Be prepared for excuses galore and ignored emails with the 14 day return period.

Absolutely WOULD NOT recommend this company to anyone. Unfortunately this company don't seek to support sport, they just cash in on the little money these clubs have.

Date of experience: March 20, 2017
GB
1 review
0 helpful votes
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Print & Service
July 29, 2015

I ordered some shirts with club badge & logo.
Very please with initial service and communication very quick.
When the kit arrived was very disappointed that badge was not straight on some and over printed from black area onto yellow area, some more then others. Some dirty marks on shirts, no goalie shirt as ordered.
Also along bottom of logo looked like dirty mark from heat press.
These were returned with letter and company emailed to advise the problems.
I heard nothing, so i emailed to make sure they had received and for next step. I heard nothing from email so i then phoned 5 days after they had received them and was told they were looking at them and would get back to me by the end of the day. No phone call so i phoned the following day around 5pm to be told they did not see much wrong with them. We all make mistakes but it is how you put those mistake right and i feel this company do not care once they have sent it out from the warehouse. Would not recommend to anyone

Date of experience: July 29, 2015
GB
1 review
0 helpful votes
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Just wanted to write a review to say thank you to prosocceruk. We purchased a number of football kits and track suits from prosocceruk and we were really pleased with every aspect of dealing the company and staff. They went out of there way to help us and the results were brilliant. Thanks again for everything

Date of experience: September 13, 2013
GB
1 review
0 helpful votes
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Needed a kit quickly because I was let down at the last minute, the staff were really friendly and helpful and the kit arrived in time for our game and was excellent quality, will definitely recommend to others.

Date of experience: December 9, 2017
GB
1 review
0 helpful votes
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Can not fault ProsoccerUK. The football kits were excellent value for money, the website is easy to use and there is a vast choice of kits and colours. The printing was to a high standard. The football kits were a little later arriving than we were told but this was not an issue and suppose only to be expected in the busy times. We would use ProsoccerUK again without question.

Date of experience: October 18, 2013
GB
1 review
0 helpful votes
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Do not use
October 25, 2017

I ordered a kit from pro soccer uk for my under 9s and when it arrived the tops were the right tops and size but the shorts were massive and not the ones we ordered black/red they sent us black. I have tried to have this rectified with no success terrible service

Date of experience: October 25, 2017
France
3 reviews
0 helpful votes
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Good choice
September 20, 2022

The goods are of high quality and at moderately affordable prices, the staff is qualified, responsible and polite, which contributes to the influx for further close cooperation. On the advice of the attendant
The order staff was successfully matched to my requirements and size

Date of experience: September 19, 2022
GB
1 review
0 helpful votes
Follow Karen C.
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Ordered a football kit for school. It arrived promptly in a sealed box. When I opened the box, everything was there apart from the goalkeepers top so I e-mailed the company and asked them to send it on. ProSoccer said they did not make any error at the warehouse and I would have to report the 'stolen' top to the police and get a crime number. The police say no crime has been committed as the box was sealed. ProScoccer are now saying too much time has elapsed so they are no longer going to be dealing with this issue. The matter is unresolved at present. We have paid in full and have no goalkeepers top. Very unhappy.

Date of experience: July 20, 2017
GB
1 review
2 helpful votes
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Our experience with ProSoccerUK.co.uk, was absolutely outstanding from the first minute to the last.

We made an order over the phone and although we had very specific requirements we were never left to feel like this was an issue. We had our kit fully printed and delivered in 24 hours. The service we recieved over the phone and via Email was second to none.

I have had many dealings with Kit Suppliers over the years and never without a problem. Until this time. Almost instantly we recommended ProSoccerUk to another club who have requested a quote and will be making an order very soon. I would strongly recommend ProSoccerUK to anyone.

I have stayed in contact with ProSoccerUK after the order and the after sales service has been personal and pleasant. It has been a privelage to deal with ProSoccerUK and we will deal with them again in the future. We will not be looking at another supplier. As we got all we wanted and more.

Date of experience: February 27, 2015
GB
1 review
0 helpful votes
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Helpful, friendly staff who kept me informed about my order. Was amazed at the quality of the football kit. The team thought they were fantastic. Would recommend this site to anyone and will certainly be using them again soon.

Date of experience: July 2, 2013
GB
1 review
1 helpful vote
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Absolute joke sold me stock they didn't have. Rang and rang promised to ring back never did. Said they would refund 2 months later no refund put in dispute with credit card. Warning do not use

Date of experience: October 21, 2013
GB
1 review
0 helpful votes
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Second season running I have used this site. Brilliant budget kits. I got 26 full kits with badge, sponsor, and numbering for less than £500. Last seasons kit took a battering, and held out throughout. 25+ games and there is still life in it. I am giving the kit to another team as their away kit next season.

Date of experience: June 28, 2013
GB
1 review
0 helpful votes
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Quick delivery, brilliant value for money and the teams look great in their new kits. Printing and logos far superior to what we had with the last company we used. Will be recommending this website as it is a super site and easy to use. Thanks

Date of experience: July 25, 2013
GB
1 review
1 helpful vote
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Prosocceruk has a very cool website design. One of the best things about Prosocceruk is that its easy to use with quality kits and also has people who know what their talking about at the end of a phone if you need any advise... I will definately be a returning customer.

Date of experience: February 1, 2010
GB
1 review
0 helpful votes
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This company has the worst customer service I have ever been provided. They ignore your requests on numerous occasions before delivering your parcel.

In addition to the poor service from the telephone customer service. Staff undertrained and lack of knowledge of systems. Unable to complete a simple task and answer queries. Due to calling numerous times there were many notes on my account however they missed this every single time. I am disappointed as I had to pay TWICE for a delivery that they messed up. They know how to take your money but will never deliver on time and give you an honest tracking of your order and the next process.

They have absolutely mocked me by paying TWICE FOR A DELIVERY.

DO NOT EVER USE THIS COMPANY.

Date of experience: February 1, 2019
GB
1 review
0 helpful votes
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Initially, I was apprehensive after reading through some of the comments written. However, due to the good price they are offering and the believe that everyone deserve a second chance, I took a gamble.
The whole deal turns out to be a pleasant one. Good price, detailed and well informed progress of purchase and an acceptable delivery speed. Not to forget the item is accurate and good quality.
I always believe credit should be given when it is due. Can't ask for more.

Date of experience: May 26, 2013
GB
1 review
1 helpful vote
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Sent a number of emails to the staff at ProSoccerUK with a few questions regarding kits and prices etc. Seemed very helpful at the time, but obvious now it was simply to guarantee themselves a sale. Ordered £400 worth of kits, was told they would arrive within 10-15 working days at worst. Been a month now and nothing. Tried to contact them numerous times but absolutely no reply at all. Avoid at all costs.

Date of experience: June 2, 2011

Overview

ProSoccerUK has a rating of 4 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProSoccerUK most frequently mention football kits and new kit. ProSoccerUK ranks 3rd among Soccer sites.

service
5
value
5
shipping
5
returns
1
quality
5