This company has the worst customer service I have ever been provided. They ignore your requests on numerous occasions before delivering your parcel.
In addition to the poor service from the telephone customer service. Staff undertrained and lack of knowledge of systems. Unable to complete a simple task and answer queries. Due to calling numerous times there were many notes on my account however they missed this every single time. I am disappointed as I had to pay TWICE for a delivery that they messed up. They know how to take your money but will never deliver on time and give you an honest tracking of your order and the next process.
They have absolutely mocked me by paying TWICE FOR A DELIVERY.
DO NOT EVER USE THIS COMPANY.