ProSoccerUK

Basically i ordered a kit and have been told a pack of lies. Here are some excuses!
1/ we are waiting for it to come from china in a container
2/the keepers shorts are holding this order up
3/the shirts that came were all kids xl sizes not adults
4/the press machine for the printing has broken

I had to settle for another kit which i didnt really want it came 40 days after and im still waiting for the keepers shorts and socks.
The phone is always engaged surprise surprise.
Please don't order off these people they are a disgrace!

I totally agree with all the bad reports of this website, they don't answer the phone or reply to emails, their 5-10 day delivery lead time is a p1ss take. Thankfully the order was done on the credit card and they are now looking into cancelling it and getting the money back. Go somewhere else and pay slightly more, this lot are a shower of $#@!

Absolute rubbish! Waited over a month passed the promised delivery date before we seen any kits delivered. When we received said delivery it was only half the order with no sponsor or numbers printed on. How can we use a kit with no numbers? How do we explain to our sponsor that they are not on the front of our shirts? How do they have professional footballers advertising kits on their site when they offer such an unprofessional service? Somebody please tell me how they can still operate without trading standards getting involved?

On the funny side of things... One of the items they managed to deliver was "the special offer kit bags" I used it for the first time, put black tape over prosoccer logo and number as I did not want to advertise their shoddy services, and went to put the bag in my car. Low and behold halfway to the car the strap snapped. Lol, BLOODY TYPICAL!

I have just received my jackets and bags... thank you so much!

I am extremely happy with them, they are great quality and look very professional.
I will be ordering another 7 very soon as I want the rest of the team to look as smart as we do now!

Thanks for the great service!

I work in the PE department in a primary school and I ordered a brand new football kit and all the works. Order was confirmed and cheque duly sent off. 1 month later, I received an email informing me that what I had ordered was unavailable even though the cheque had been cashed. I checked their site and I could see that it was still available to purchase! I had expected the delivery of the kits for use in upcoming school sport matches and events but now we cannot do this. I informed the children that we had a brand new kit arriving soon and now there isn't, they are upset and rightly so too. I have informed all schools I have contact with NOT to use them. One star is generous!

I was really worried after reading all of these scathing reviews as I ordered my Kit this morning. I went to the shops and when I came back I had a confirmation email with my order No, after calling a sales person to check the delivery times i was told the kit had already been dispatched and was given my tracking number and told that I'd have my kit on monday. So far I am impressed with Prosocceruk and will definately shopping here again... 10/10

I just wanted to say thank you for your wonderful service. Following my order yesterday finding out it might take 10 days to arrive, and with me waiting to take it to Africa next week, I called you and you were able to send me a substitute kit bag package, which amazingly arrived today!

Thank you so much for being able to help me out and I am sure the kids I am visiting will be delighted with their new kit.

Unfortunately you can't give 0*

No kit
No refund
No contact

There is only one way to get an email back or action... Threaten them with trading standards and the police

Worked for me:)

Still took 3 months for a refund though!

Everything was great. Also a very fast response time on my email.
This is certainly a store that I would recommend to my friends.

The amount of choice you have in the store of prosocceruk.co.uk is amazing.

Perfect service and perfect quality, perfect response time.
I would say good value for money

I will certainly come back to prosocceruk.co.uk if I want to buy a new kit...

I organised a charity football match and was looking for some cheap kits, as it was a one off game. I went on the website and purchased some budget kits. Arrived in plenty of time for the game and the teams were amazed at the quality of the kits considering how much we paid. I have now recommended them to a work mate who helps run a football club

Very poor communication. On hold for ages.
Kit was dispatched then when i rang to find out delivery there was a problem at warehouse. They never told me.
Have now cancelled order. Chasing up my refund and they seem to have lost the ability to awnser the phone.
Bring on small claims court and baliffs. I will go out of my way now to cause these guys aggro.

I have seen more work in a sick than this company.
Have now gone with KITKING... Very good site. Next day delivery.

I have used this company at least 4 times now and can honestly say that the football kits, track suits etc have always arrived when they say they would and we have never been let down by the quality of the goods. When I have called the staff have always been helpful and friendly and this is why I keep going back. Would recommend.

I help run a minis football team and a friend recommended Prosocceruk for our football kits. The kits arrived last week and we are so pleased with the results. Our minis are overjoyed with their new kit and the adults are overjoyed with the price. We are now recommending Prosocceruk to other teams. Could not fault Prosocceruk and their customer service. Very helpful

Just a huge thank you for swift serviceand to say we are delighted with the printing ans tops/jackets purchased.

The kids love them! We will definatley be back for more!

Thank you again for all your hard work and fantastic customer service.

We recieved our kits and the quality was absolutely fantastic, they did a wonderful job. We'd all just like to say on behalf of Castlecroft Rangers and Balls To Cancer a very BIG thank you! The kit is fantastic and the service you provided was excellent. I'll certainly be plugging you guys to any club looking for a new kit!

This is the worst site ever!
I ordered the Kit and it took about 2 months to arrive.
The kit was far too large so I phoned up asking to return the items. I was told that when I ordered over the internet I was told there would be no return policy!
However when I pointed out that I ordered over the phone over the phone the manager Lionel SAUNDERS was abusive and told me that was too bad!
I pointed out that all I wanted to do was change the size of the shorts but he refused.
I look forward to seeing him in court!

Made an order for 14 full adidas kits from this site spoke to them told them the usual I need them ASAP told get them asap

Try to call to no joy ringing phone for hours on end then look up a review site try that number and some guy picks up tells me wrong number try again so I try the old number and a girl picks up told ill call you back... days... weeks pass no call

Still not got my kit! Our teams start on july so hope to have it by then!

DO NOT USE THIS LOT EVER! Even if your kits free you will still be upset

I ordered a kit from this joke of a company on the 19th August 2010, it is now the 14th September 2010. Let's not forget that on this companies website it says 'Available for quick delivery' underneath the kits, now i'm not and unfair person but quick delivery to me would mean 2 weeks, as you can see it's nealy a month now and they still haven't delivered. Best part is, I contacted these clowns and asked about my kit and they told me it would not be in stock for another 2 weeks, so I asked have you got another kit in the colours I needed in stock, Nicola said yes we do, so I said I'll have that one then, she then promised me I would have it the week after speaking with her, needless to say 2 weeks later, still no kit has arrived. If you need a kit in a hurry don't deal with these people, in fact if you want an easy order process and good company to deal stay well clear. I shall be taking further action if these people do not come back to me by the end of the week.

As everyone else has pointed out, this company are a bunch of Cowboys. Told me 7-10 days for delivery at the point of sale, finally got the kits delivered 8 weeks later. Everytime i phoned to chase the order they made a different excuse, lying through their grubby teeth. The woman on the phone has the manners of a sewer rat and was rude and aggressive when pushed on why the kits still hadnt arrived.

They're clearly a bunch of monkeys who hold no stock whatsover and seem to be ordering everything in from the far east, hence the huge delivery times. I'd suggest spending your money somewhere else as this mob know nothing about customer sevice and just want to get their hands on your money and will spout nonesense lies in order to do so.

You've been warned.

AVOID AT ALL COSTS...!

Ok so i waited 4/5 weeks for my kit but when it arrived it was FANTASTIC! And well worth the wait... I purchased a cheap kit and had to wait for it to arrive but the quality was great for the cheap price i paid for it and the Team gave me greif over the weeks we waited but were over the moon when they saw it all printed and ready to wear for the match. Not sure us looking like pro's will make us play like pro's but thank you prosocceruk for your help with sorting out the logos for the kit and the speedy delivery once it had finally arrived to you.

Having ordered a youth football kit with numbers, club badge and sponsors logo, and paid in advance i am still waiting for the kit 8 weeks later. I have spoken to 5 different people and given my phone number each time with each person promising to phone me back. I am still waiting for that phone call!. I have e mailed them 3 times with no reply so i am obviously very angry, as is my sponsor. PLEASE DO NOT USE THIS COMPANY.

NEVER EVER EVER USE THIS SITE!

I purchased bibs at the start of the month and immediately cancelled realising the size was wrong. They confirmed I would be refunded but three weeks later NO REFUND!

Impossible to get through by phone and I mean IMPOSSIBLE and email chasing my refund was ignored

I have had to fill in a Visa Dispute Form from my bank to try a retrieve my money

STAY AWAY!

I have fallen into the same trap i ordered a new kit £500 on the 25 AUG and guess what still no kit they told me it was adidas so i contacted them, they have no problems with there stock levels, i asked three weeks ago for a full refund and was told to wait 10 days as yet NO money and i can't get any answer on the phone, i have just contacted trading standards and watchdog as they are taking the mick!

Thank you Nicola

Order received, all present and correct. Many thanks for your excellent service!

We will be in touch for some rainjackets very soon!