Basically i ordered a kit and have been told a pack of lies. Here are some excuses!
1/ we are waiting for it to come from china in a container
2/the keepers shorts are holding this order up
3/the shirts that came were all kids xl sizes not adults
4/the press machine for the printing has broken
I had to settle for another kit which i didnt really want it came 40 days after and im still waiting for the keepers shorts and socks.
The phone is always engaged surprise surprise.
Please don't order off these people they are a disgrace!
I can't believe the negative reviews; I have used pro soccer for years for buying my football kits, rain jackets etc. If I ever need anything for the team I look at pro soccer UK first. I have always had great customer service, they always answer my calls and send e-mails to confirm purchase, I would recommend this site to any football team as it has everything you need!
I totally agree with all the bad reports of this website, they don't answer the phone or reply to emails, their 5-10 day delivery lead time is a p1ss take. Thankfully the order was done on the credit card and they are now looking into cancelling it and getting the money back. Go somewhere else and pay slightly more, this lot are a shower of $#@!
Just wanted to say thank you for the delivery of the tracksuits i ordered.
The Quality is excellent and delivered in an appropriate time frame!
We will be coming back to order our Joma kit in the next few weeks...
Well Done Guy's!
A bit of poo came out when i read the reviews after parting with £500... I should of read them before purchasing (schoolboy)... so i took the view and stance of being over nice to them as being aggressive or angry seemed to get the rest of these reviewers no where... everything i read, happened to me as well,, its not in the country, waiting for the socks, lost my previous email with printing instructions on... They just seem to delay as long as possible for some reason and make up stories to keep the delivery date pushing back. Maybe this happens sometimes but as i'd read what had happened to people before in seems too much of a coincidence. Think they must import the expensive kits from thailand when ordered and thats why the wait is so long... i can only speculate... I REALLY THOUGHT THEY WERE A BOGUS COMPANY, but after a 5 weeks i've received my kit and i have to say its very good quality and am very happy.
So if you don't mind waiting, alot of phone calls and worry, go for them as they are the cheapest... i think i'd been much happier if they'd just said its going to be 5 weeks and told me the truth,,, instead they promised me week after week that'll be there in a couple of days. Played with my emotions, i've gone gray... phew
This is a really good site and has everything you would need. www.prosocceruk.co.uk looks great. I came across the site and was looking for some new football kit but came away for allsorts of other stuff as well. I got some training tops and socks. I even ordered a captains armband for my team.
If you run a team as well you can also get loads of training equipment as well. This is a really great site to look at and they didn't disappoint with their service either.
Absolute rubbish! Waited over a month passed the promised delivery date before we seen any kits delivered. When we received said delivery it was only half the order with no sponsor or numbers printed on. How can we use a kit with no numbers? How do we explain to our sponsor that they are not on the front of our shirts? How do they have professional footballers advertising kits on their site when they offer such an unprofessional service? Somebody please tell me how they can still operate without trading standards getting involved?
On the funny side of things... One of the items they managed to deliver was "the special offer kit bags" I used it for the first time, put black tape over prosoccer logo and number as I did not want to advertise their shoddy services, and went to put the bag in my car. Low and behold halfway to the car the strap snapped. Lol, BLOODY TYPICAL!
I have just received my jackets and bags... thank you so much!
I am extremely happy with them, they are great quality and look very professional.
I will be ordering another 7 very soon as I want the rest of the team to look as smart as we do now!
Thanks for the great service!
I work in the PE department in a primary school and I ordered a brand new football kit and all the works. Order was confirmed and cheque duly sent off. 1 month later, I received an email informing me that what I had ordered was unavailable even though the cheque had been cashed. I checked their site and I could see that it was still available to purchase! I had expected the delivery of the kits for use in upcoming school sport matches and events but now we cannot do this. I informed the children that we had a brand new kit arriving soon and now there isn't, they are upset and rightly so too. I have informed all schools I have contact with NOT to use them. One star is generous!
The ProsoccerUK website is very clear and easy to use. The football kits ordered came on time and the quality of the budget kits were unbelievable. The print and embroidered logos are outstanding. We will be going back soon for tracksuits and rain jackets. Highly recommended.
I was really worried after reading all of these scathing reviews as I ordered my Kit this morning. I went to the shops and when I came back I had a confirmation email with my order No, after calling a sales person to check the delivery times i was told the kit had already been dispatched and was given my tracking number and told that I'd have my kit on monday. So far I am impressed with Prosocceruk and will definately shopping here again... 10/10
I just wanted to say thank you for your wonderful service. Following my order yesterday finding out it might take 10 days to arrive, and with me waiting to take it to Africa next week, I called you and you were able to send me a substitute kit bag package, which amazingly arrived today!
Thank you so much for being able to help me out and I am sure the kids I am visiting will be delighted with their new kit.
Unfortunately you can't give 0*
No kit
No refund
No contact
There is only one way to get an email back or action... Threaten them with trading standards and the police
Worked for me:)
Still took 3 months for a refund though!
Everything was great. Also a very fast response time on my email.
This is certainly a store that I would recommend to my friends.
The amount of choice you have in the store of prosocceruk.co.uk is amazing.
Perfect service and perfect quality, perfect response time.
I would say good value for money
I will certainly come back to prosocceruk.co.uk if I want to buy a new kit...
I organised a charity football match and was looking for some cheap kits, as it was a one off game. I went on the website and purchased some budget kits. Arrived in plenty of time for the game and the teams were amazed at the quality of the kits considering how much we paid. I have now recommended them to a work mate who helps run a football club
Very poor communication. On hold for ages.
Kit was dispatched then when i rang to find out delivery there was a problem at warehouse. They never told me.
Have now cancelled order. Chasing up my refund and they seem to have lost the ability to awnser the phone.
Bring on small claims court and baliffs. I will go out of my way now to cause these guys aggro.
I have seen more work in a sick than this company.
Have now gone with KITKING... Very good site. Next day delivery.
I have used this company at least 4 times now and can honestly say that the football kits, track suits etc have always arrived when they say they would and we have never been let down by the quality of the goods. When I have called the staff have always been helpful and friendly and this is why I keep going back. Would recommend.
I help run a minis football team and a friend recommended Prosocceruk for our football kits. The kits arrived last week and we are so pleased with the results. Our minis are overjoyed with their new kit and the adults are overjoyed with the price. We are now recommending Prosocceruk to other teams. Could not fault Prosocceruk and their customer service. Very helpful
Just a huge thank you for swift serviceand to say we are delighted with the printing ans tops/jackets purchased.
The kids love them! We will definatley be back for more!
Thank you again for all your hard work and fantastic customer service.
We recieved our kits and the quality was absolutely fantastic, they did a wonderful job. We'd all just like to say on behalf of Castlecroft Rangers and Balls To Cancer a very BIG thank you! The kit is fantastic and the service you provided was excellent. I'll certainly be plugging you guys to any club looking for a new kit!
Answer: Hi Ian M Thank you for your enquiry. You can contact us at sales@prosocceruk.co.uk or call us on 01332 332333 and one of our sales team will be happy to help you with any questions you may have regarding our kits. ProsoccerUK Customer Service Department
Answer: Hi Andreas C In answer to your question, PROSOCCERUK does not and have never sold football boots or footwear of any kind. There are other companies with similar names to PROSOCCERUK e.g. www.pro-uk-soccers.co.uk, www.pro-soccer-uk.co.uk and www.prosoccer.com, selling football boots and footwear, but we are not or have ever been connected to any other company or website except www.prosocceruk.co.uk. Our website shows our extensive range of football kits and football equipment but as you can see there are no football boots or footwear shown on our website. Should your require any further information please do not hesitate to contact customerservice@prosocceruk.co.uk ProsoccerUK Customer Service Department
Answer: Hi Christopher B In answer to your question, PROSOCCERUK does not and have never sold football boots or footwear of any kind. There are other companies with similar names to PROSOCCERUK e.g. www.pro-uk-soccers.co.uk, www.pro-soccer-uk.co.uk and www.prosoccer.com, selling football boots and footwear, but we are not or have ever been connected to any other company or website except www.prosocceruk.co.uk. Our website shows our extensive range of football kits and football equipment but as you can see there are no football boots or footwear shown on our website. Should your require any further information please do not hesitate to contact customerservice@prosocceruk.co.uk ProsoccerUK Customer Service Department
Answer: Hi Ade We can assure you that PROSOCCERUK is a legitimate business that has been trading over 10 years There are other companies with similar names to PROSOCCERUK selling football boots and footwear, but we are not connected to any other company or website except http://www.prosocceruk.co.uk. Our website shows our extensive range of football kits, however, please note we do not sell or have ever sold football boots or footwear of any kind. If you require any further information please contact us at customerservice@prosocceruk.co.uk ProsoccerUK Customer Service
ProSoccerUK has a rating of 4 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProSoccerUK most frequently mention football kits and new kit. ProSoccerUK ranks 3rd among Soccer sites.