The dress was just as it appeared online and was delivered when they promised.
I just got a confetti sequin dress online sold by sears can I return it to sears store next to me
I ordered a dress from there for my wedding and I absolutely love it! It looks and feels amazing!
The dress I ordered was absolutely beautiful in the picture but when i got it I was extremely dissapointed. I ordered the same colour as the picture but i got a white dress instead also only 50% of the beading is actually on the dress which makes it completely inappropriate for me to wear, literally unwearable. Also the size is wrong I ordered a custom size and I got my measurements done by someone who sews a lot and sews clothes, the measurements were perfect we triple checked and the dress fits extremely awkward its choking me and the sleaves are too tight the bust of the bodice is lose. And they wont give me anything more then a 15% refund. WARNING THIS SITE ONLY POSTS THE GOOD REVIEWS! Any review you submit gets "monitored" and they don't actually post the bad ones it is a complete scam!
This is a picture of the dress I ordered: https://instagram.com/p/1ucTV3OSPh/?taken-by=courtneyrenae112
But This is a picture of the dress I got: https://instagram.com/p/1ubN9QOSND/?taken-by=courtneyrenae112
Absolutely insane. The only good part of the dress was the beading that was actually done was done well, minus the fact that the beads were little plastic white things you could get from the dollar store.
Never buy from PromGirls
Unfortunately the picture provided above is not from our site. We are PromGirl.com and we only sell designer gowns. We're also a GoogleTrusted store! If you ordered from a site by the name of ThePromGirls you would need to contact that company. We apologize for any confusion!
I give the service a five. The dress fit great. This is the second dress I buy for a wedding.
I love love love the prom dress I just ordered its a Sherri hill
They offered free shipping within 7-12 business day and I got my dress in 3 days!
$29 dress. $50 shipping and 3 weeks later it is the wrong colour
We're sorry to hear that! The dress shipped out on time and arrived in 8 business days. The Canada Landed shipping option selected ships out on Tuesdays and Thursdays and can take 5-9 business days. Unfortunately we were not contacted about this issue so we were unaware it was not the correct color. In the future, please let us know if you have any concerns with the item when it arrives. We'll reach out to you by email shortly for more information!
High quality dress, quick delivery, and easy purchase. Thanks!
No issues, website easy to use... And my daughter was happy.
Dress came in four days and looks as advertised. They also have great/fast customer service.
My dress came in super fast, and it was great quality. Love prom girl!
The quality is ultra, fit true to size, beautiful color. Awesome! Would buy again. Very nice dress
Dress looked exactly how it pictures. Great fabric. Get delivery time too!
Ordered a dress two weeks before prom, on a Friday, expedited shipping. Called that monday(business day) around noon to make sure it was processed and found out it was out of stock?!? I didn't even get an email saying it was out of stock before then. Thank goodness I called. Bad business practice!
Thankfully they gave a full refund, not store credit since it was their fault, and $20 coupon on a next order.
Hello Tina, If you could please send an email to support@promgirl. Com providing your order number, we would like to look into your situation.
Overview
PromGirl has a rating of 2.1 stars from 872 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PromGirl most frequently mention customer service, return policy and store credit. PromGirl ranks 27th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Unfortunately we are not associated with Sears. You will need to contact the site where the order was placed. We apologize for any confusion!