PromGirl
Questions & Answers

We are an authorized retailer of the designer dresses we sell and they are all original pieces! Customer pictures can be found on our Facebook wall and using the hashtag #PGonME on Instagram or Twitter. Please contact us if you have any questions and we would be happy to help!

The sizing will depend on the specific dress you're referring to on our site. The size charts provided are from the designer or manufacturer of the item to be used as a guide. It will recommend a size to accommodate the largest measurement but ultimately the sizing is up to you! Sometimes a dress might need alterations for the perfect fit if possible. Please note, for example, if your bust is in a Large and your waist is only larger by. 5 inches, the option of a Large might fit. Feel free to contact us if you need any assistance!

Hello! That dress should arrive in time for an event on February 17th! If the dress is Due to Ship on January 23rd, it should arrive in 2-7 business days with the international expedited shipping option. Please contact our customer service department by phone, email, or chat on our website if you have any additional questions and we would be happy to help!

We hope you love your purchase, but if you are not satisfied, we accept returns for a refund less a 10% restocking fee or for a full store credit as long as it is not marked final sale! Due to the seasonal nature of our merchandise, we do ask that you contact us within 7 days to receive the return authorization number. See our full policy located on our "Returns" page. Please contact us if you have any questions about the return policy!

Hello! Check out all of our print dresses. https://www.promgirl.com/shop/viewall#?key=dresses&brand=&color=&colorphoto=&detail=&event=&length=&price=7,598&sale=&size=&style=prints&body=&nt=36&sr=1&ob=da&vb=0&pid=&format=json&

Hello! We're an authorized retailer of designer dresses and would be happy to help you with your order if needed via phone, email, or chatting on our site! Please feel free to reach out to us if we can be of assistance.

Hello! Yes, we're an authorized retailer of the designer dresses we sell and it will be an authentic Sherri Hill item!

If an exchange is available, it can be sent back for another size within 7 days of receiving the dress. Shipping will depend on your location. Please note final sale items cannot be returned or exchanged. If you have questions about your specific order, please contact our customer service with your order number and we'd be happy to help!

It would depend on your location, the item and the current import rate. Unfortunately your country collects that fee for importing, it is not charged by our company so we're not able to provide an amount.

It would depend on the availability of the dress and the shipping option you choose! A dress that states "In Stock: Ships next business day!" when you select the color and size should ship out the next business day and arrive in the shipping time you select! If it states "due to ship" it should ship out on the date provided and then arrive in the shipping time you choose. The free US ground shipping option can take up to 3-7 business days to arrive from when it ships and we offer other shipping options on our site!