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PriorityTire

Overview

PriorityTire has a rating of 4.8 stars from 3,336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention fast delivery, great price and next day. PriorityTire ranks 146th among Tires sites.

service
116
value
125
shipping
129
returns
41
quality
118
This company responds to reviews on average within 5 days

Instant Feedback

12,536 reviews
How would you rate PriorityTire?
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Virginia
1 review
0 helpful votes
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Good tires
July 6, 2024

Hey I just like to say am very satisfied with the service I received of the I got with priority tire I like to think everyone who works at priority tires you guys did a great job of getting me my tires to me on time now its my job to tell all of my friends about priority tires how a great job you guys did a good pricing in good service again guys think you.

Date of experience: July 6, 2024
Team P. PriorityTire Rep
10 months ago

You're welcome, James. Thank you for the wonderful review! We strive to offer the best service possible to our customers to ensure they leave us satisfied. If you have any questions or concerns later, please do not hesitate to contact us.

New York
1 review
0 helpful votes
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It is undeniable that Priority Tire ships your tires fast, and does a excellent job at communicating. After that the relationship is over. If you have any issues with the tires they will tell you that you have to deal with the manufacturer. In my case I bought a set of Cosmo AT tires, the truck vibrated at all speeds and got worse the faster you went. After 100 miles I bought a new set from a local tire shop. Priority Tire apologized for the "inconvenience" and thanked me for my "patience and understanding" but they could not help and that I had to go through Cosmo Tire. Its been a month and despite many attempts at contacting Cosmo I have heard nothing. I have 4 brand new tires sitting in my garage that are useless. If you buy from Priority Tire just understand if there is a issue with the tires you are on your own. You have to decide if it is worth the risk.

PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2023
Team P. PriorityTire Rep
over a year old

If you purchased tires from us that you feel have a defect or unexpected issue of any kind, please do contact us directly and we'll be happy to file a warranty on your behalf - you in almost all cases do not need to do anything with the manufacturer yourself, instead it is us whom will conduct a warranty to the best of our ability, dependent of course on your cooperation! We do apologize if there was any misunderstand or even mistaken on our part, but we're definitely open and willing to help!

Texas
2 reviews
0 helpful votes
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Completely satisfied!
April 11, 2024

Relieved to finally find a company that has the exact product I needed at a price significantly lower than any of the others I contacted. Process from locating product on website to ordering to delivery was smooth and seamless!

Date of experience: April 11, 2024
Team P. PriorityTire Rep
over a year old

Thank you for the feedback! We're delighted you found our service and prices amazing. Tell your friends!

Minnesota
3 reviews
0 helpful votes
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Iris tires
December 20, 2023

I bought two Iris Eco tires and, after a couple of days, I went back to their website to check how many more of the same tire were available for purchase. I could not find the tire listed anywhere? Unfortunately, after several attempts to contact customer service about the availability of said tire and, with no one answering the phone...I gave up.

PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 20, 2023
Team P. PriorityTire Rep
over a year old

You can contact us at any time via info@prioritytire.com, as well as of course our live chat and phone number! We do apologize if you could not reach us as quickly as expected, we are currently dealing with a notable increase of incoming traffic. Regarding the tires, it is possible that they have since gone out of stock, but we'll be happy to check of course!

New York
1 review
0 helpful votes
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Great service
September 9, 2024

Easy to use website. Good prices, and quick delivery. Will continue to buy from them.

Date of experience: September 9, 2024
Team P. PriorityTire Rep
8 months ago

Thank you for your feedback about our new website. We're looking forward to serving you again!

Alabama
1 review
1 helpful vote
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Received a bad tire
February 16, 2024

I received 1 bad tire out of 4! All I wanted was to exchange it! This has been the worst experience I've ever had with anything! And after a week I still don't no what priority tire is doing! I have sent at least 12 pics 20 emails and they don't answer back useuly till the next day wanting more pictures or documents from the tire shop on a tire that want balance! And on top of the I can't drive my truck! Yall are sorry!

PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2024
Team P. PriorityTire Rep
over a year old

Mr Jeffery, please know that we do not send out bad tires on purpose or knowingly - if a customer reports an issue we do try to investigate the issue and help! With that said, please note that we cannot know how or why a mounted/used tires can be faulty or defective, which is why we ask for clear and accurate documentation (photos) of the tire in question so that we can report the issue to our warranty team and attempt the manufacturer's defect warranty. This is a serious process as issues can be faked or caused during use, which is not covered. Rest assured that we try to keep this process streamlined and efficient, we only ask for the bare minimum required for the warranty!

In all of this, we do apologize to you if you really did receive an apparently faulty tire or if we were not as quick as you deserve in our messaging - our team does its best from start to finish to handle each and every case.

Please know that we're doing all we can to treat you fairly and figure out a solution to all of this!

District of Columbia
2 reviews
0 helpful votes
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Always happy with Priority Tire
March 6, 2024

I have ordered from Priority Tire several times and the selection of tires is always very good, the ordering process is extremely easy, and I have always received my tires quickly with absolutely no issues. They provide timely updates on order status, fulfillment, shipping which is awesome!

Date of experience: March 6, 2024
Team P. PriorityTire Rep
over a year old

Thank you for the wonderful review! We strive to offer the best service possible to our customers to ensure they leave us satisfied. If you have any questions or concerns later, please do not hesitate to contact us.

New York
1 review
0 helpful votes
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Great Company!
January 18, 2024

Order was delivered quickly. Price for these tires was absolutely awesome! Tread pattern looks great. Have not mounted them yet but will soon. I'll be ordering a matching set of these tires for the front of my ATV.

Date of experience: January 18, 2024
Team P. PriorityTire Rep
over a year old

Thank you for the feedback! We're delighted you found our shipping fast and prices amazing. We hope the tires live up to your expectations once installed. Thank you for choosing Priority Tire!

District of Columbia
1 review
0 helpful votes
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Customer Service
February 8, 2024

Tires arrived quickly however, ordered wrong size and the return process has been horrible. Took 4 days to get ahold of customer service and once I did they answered original email. Still waiting on a response for return information.

PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Team P. PriorityTire Rep
over a year old

We do apologize if you had issues reaching us, we've been dealing with truly elevated amounts of incoming traffic so it is possible that you could not reach us quickly enough when you attempted to call; we're doing all we can to fix this and improve overall for the long term. Rest assured that we'll be happy to investigate this matter and help make the rest of the experience better!

Washington
1 review
0 helpful votes
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Ordered on a Saturday and received on Wednesday. But no updates on delivery time.just showed a label created.

Date of experience: August 20, 2024
Team P. PriorityTire Rep
9 months ago

Thank you for your review! We're glad your order arrived on time. We apologize for the lack of delivery updates and will work on improving our tracking communication. Enjoy your new tires!

New Hampshire
4 reviews
2 helpful votes
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Great experience!
May 14, 2024

Best price I found on some decent off brand tires. Communication and tracking was spot on, and the entire transaction was quick and seamless. I appreciated the given specs on the tires, and the pictures were accurate. Will definitely purchase from them again, and do not hesitate to recommend.

Date of experience: May 14, 2024
Team P. PriorityTire Rep
over a year old

Thank you for your review. We love hearing back from our customers so we know how we can offer exceptional services.

North Carolina
1 review
0 helpful votes
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Fast and Accurate
May 23, 2024

Got my tires a day earlier than I thought. I shopped more expensive brands and they did not last any longer than the Fullway and Ironman Chinese tires so I started buying them here. I have bought 4 set of tires any no problems with tire quality over the last 4 years on two different vehicles.

Date of experience: May 23, 2024
Team P. PriorityTire Rep
12 months ago

Thank you. Your satisfaction is our primary goal. We hope to see you again.

Louisiana
1 review
0 helpful votes
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Great service
February 12, 2023

Had a small hick up but was resolved quickly. The prices are very fair and shipping is good with fedX. I will buy my next set from priority tire. Just to note the Phone wait is just too long this needs to be improved..

Date of experience: February 12, 2023
Team P. PriorityTire Rep
over a year old

Thank you for your honest words! We take such feedback very seriously and will do all we can to improve.

North Carolina
1 review
0 helpful votes
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Skid Dawg
May 12, 2024

Ordered tire got confirmed order right away. On order said delivery in 3 to 5 days. Never got tracking number. So after 3 days called and after 30 minutes plus on hold. Lady answer phone and confirmed tires would arrive the next day and email me tracking number. Got tires the next day.

Date of experience: May 12, 2024
Team P. PriorityTire Rep
over a year old

Thank you for your review. We would like to apologize if the system didn't provide you with tracking numbers, we will forward that to the appropriate parties. We are happy that our customer service agent managed to help you and that you are satisfied with your order. We hope to see you again so we can do it better.

Arkansas
1 review
1 helpful vote
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Absolutely ecstatic I found Priority Tire. This was my first order and decided to take a chance on this tire place because they had the best price by far on the tire sizing I needed. We ordered a full set of four 175/55/15 Farroad for a 2018 Mitsubishi Mirage G4. The tires got to us in around 3 days from Texas to Missouri. They are already on the car and look great. The car also drives great especially since we let the tires go for too long. Basically, this place saved us almost 50% and trust me I looked around. I will be back likely soon for my SUV as we are totally comfortable with the service and now know its handled well in a timely fashion. Thank you :)

Date of experience: October 24, 2022
Kristina B. PriorityTire Rep
over a year old

Thank you for taking the time to leave us this nice review! We consistently provide the lowest pricing based on cost since we know tires are a big investment. Thank you for shopping at Priority Tire! Have fun with your new tires!

Nevada
1 review
1 helpful vote
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Shipped half of the order. Lied on their website about treadwear ratings. I asked to for a refund on the order and they go silent. Today they offer me $30 off. What an I going to do with that? My car just sits here now because I have to replace all 4 tires at one. RUN FAR FAR AWAY from these people.

PriorityTire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Team P. PriorityTire Rep
over a year old

We never misadvertise or incorrectly ship Tires on purpose, if you received a different Tire than ordered that is purely due to a rare and unlucky accident. In such cases we're happy to offer a Free Return or alternative accommodation.
All you need to do is contact us and communicate - we'll be happy to help one way or another. There is no need to act in bad faith or accuse us of foul play due to an unlucky error.

Texas
1 review
0 helpful votes
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Good experience.
June 30, 2023

With no exaggeration. The best experience of buying something online get what you want. Exactly what you want at the price you are comfortable with and in a timely manner, excellent job. 100% satisfied. I have already referred you to some of my friends. A full 5 star hands down. You deserve it.

Date of experience: June 30, 2023
Team P. PriorityTire Rep
over a year old

We're greatly appreciative of your kind words, we do our best to perform well in all aspects and are glad to hear that our efforts are noticed! Thank you for working with us!

Maryland
1 review
0 helpful votes
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Tire Date code
July 23, 2022

I ordered 4 tires and 3 arrived the next day. I had to track down the 4th. Called fed ex and priority tire. 4th tire arrived 4 days later. The date code on tires was 4920 which means there tires have been sitting in a warehouse for almost 2yrs. Tires not stored properly start to breakdown which means the consumer gets less life out of tires. Not impressed at all with Priority Tire.

Date of experience: July 23, 2022
Team P. PriorityTire Rep
over a year old

All of our Tires are completely new: never mounted, used or modified and are all indeed stored in optimal conditions to ensure no degradation of any kind! All of this is advertised in a forthcoming and clear manner on our website.
We can only apologize if FedEx mishandled one of your 4 packages and can advise that we did send them out all together at the same time, but on our end we did what we could to ensure safe and timely delivery!

Illinois
1 review
0 helpful votes
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Overall good price and experience
August 11, 2022

I had trouble using Apple Pay on the site multiple times, and believe something is wrong with the site. However they had the best price on the tires I chose so I bought them anyways. Two tires arrived and about three days later the other two arrived 8 days after purchase. So, that was not expected but luckily it wasn't a big deal for me. Just plan for delivery to take a week, based on my one and only experience so far.

Date of experience: August 11, 2022
Team P. PriorityTire Rep
over a year old

We're sorry to hear that you had issues with ApplePay. We did transition from one payment processor to another at around that time, so it is possible it affected ApplePay functionality temporarily. If you have any details about the issue please do tell us so that we can investigate and improve! For the delivery, we can see that the delivery took 6 and 8 business days respectively, which is definitely on the longer end of our 1-6 day estimate. We do apologize about that, FedEx had some troubles getting these out of California which led to the delay.

New York
1 review
0 helpful votes
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Great Service.
October 6, 2023

Plenty of tires to choose from. Picked out the exact size, specs and tires for a price I was looking for. Received all four tires in like three days and installed the next day. Took them for a ride and found my 2005 Jeep ran much quieter after replacement.
I will check out Priority Tire, last before purchasing my next set of tires again. And I did plenty of looking.
Very satisfied with my purchase and Priority Tire.

Date of experience: October 6, 2023
Team P. PriorityTire Rep
over a year old

Thank you so much for sharing your positive experience with us! We appreciate you selecting Priority Tire and look forward to seeing you again!