PriorityTire Questions & Answers

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Here’s what consumers have asked with answers from PriorityTire staff and previous consumers.

7 questions answered
43% answered in 1 day
Question:

Is prioritytire a scam or a legit company?

Answer:

We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!

By Team P., Customer Service Supervisor
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Question:

What made you choose prioritytire over similar businesses?

Answer:

Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.

By Team P., Customer Service Supervisor
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Question:

How easy is it to get a hold of customer service at prioritytire?

Answer:

We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.

By Team P., Customer Service Supervisor
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Question:

Why does ebay try helping people out that priority tire is scewing over

Answer:

We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.

By Team P., Customer Service Supervisor
Question:

How long does it take for a person to receive a tracking number

Answer:

Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!

By Team P., Customer Service Supervisor
Question:

Answer:

We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.

By Team P., Customer Service Supervisor
Question:

I purchased 2 tired for rear but wed did not ask left or right should i be worried in case rotation direction specofic

Answer:

The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!

By Team P., Customer Service Supervisor

Can’t see your question? Ask to get answers from the PriorityTire staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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