PriorityTire has a rating of 4.8 stars from 3,336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention fast delivery, great price and next day. PriorityTire ranks 146th among Tires sites.
Overall satisfied with the experience, easy to navigate the website and products offered provide a range of prices to fit everyone's budget. The delivery services though, they left my tires right on the front near the sidewalk only because my mom is almost always home during the day did I think it was fine. Otherwise I don't think the handling of them is safe specially nowadays!
All I can say is shopping with Priority Tire is like road side service. You order and almost immediately there is a knock on your door for delivery. Super fast service at the best price! My Tire store!
Thank you for taking the time to leave a positive review! We truly appreciate your support and are glad to hear you had a great experience with us.
I ordered a set of tires expecting poor quality and slow shipping for the price that was listed. Boy was I ever happy when they showed up within a week and they fit without any problems! I cannot afford much, but these guys made it happen.
All of our orders are organized to arrive at least by the 6 business days we advertise, although our logistics and warehouses are there to ensure that as many customers as possible get their orders within 1-2 days in fact! Naturally we sell many different tires of all kinds, but we try our best to to ensure a healthy quality and exceptional condition all-around for each and every tire!
My whole experience from start to finish went was smooth and easy. I found my new favorite place to purchase tires. Competitive pricing and they're rebates available on certain brands, shipping was fast despite the busy holiday season. 5 stars from me!
We deeply appreciate your earnest recommendation, we truly try to provide each and every customer with greatness and love that we were able to meet our goal here!
I would gladly order again, the place that put my tires on even said the tire were nice. The guy said the next time he gets new tires he will be getting them from you guys. You won't regret it, I promise you.
Your installer knows the best! Thank you for trusting him and us!
Shopping was easy and intuitive. Checkout was a breeze. Ordered two very wide tires on a Tuesday afternoon. Received two very wide tires Wednesday afternoon. Mind you, I live way out in the backwoods of very rural north Louisiana. Super fast shipping! Overall... an excellent experience!
Thank you so much for sharing your positive experience with us! We appreciate you selecting Priority Tire and look forward to seeing you again!
This was my first time purchasing tires online. Tires shipped quickly, arrived promptly & where delivered in perfect condition. Tires are great so far! I now recommend Priority Tire to others & plan to make future purchases!
Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a great experience with us.
Ordering was a breeze! I ordered the Cosmo Mud tires 35 x 12.50 R20. Tires are great! Delivery time was very fast. I had no issues with priority tires in fact I recommend them to anyone looking for quick turn around times and great products.
Both deliveries came super fast. Easy ordering, great inventory.
Happy to hear that we were able to provide you with a great deal!
Simple watering system. Great delivery service no complaints five star operation.
Thank you. Your satisfaction is our primary goal. We hope to see you again.
Best pricing Quality and fast shipping.Smooth transaction. Look for more business in the future.
Thank you, appreciated patron! We are happy when our customers are happy! Tell your friends!
Priority tire makes tire buying a breeze. All options are easy to find and the choices are plentiful. 5 star service is my rating even after a confusing shipping process due to FEDEX protocols regarding weight.
We're happy to hear that everything went well, please do share with us any feedback you might have about the shipping process, we're always on the lookout for ways to improve!
I am impressed. My order was processed and shipped with speed and accuracy. FedEx on the other hand does not either pay attention to delivery instructions or more likely, just don't give a $#*!. If FedEx continues to have a problem with delivery instructions, I will avoid any vendor using FedEx as their carrier.
We love hearing back from our customers! Thank you for your honest review! We will try to improve our service in the future.
I really struggled with ordering this time. 30 minutes hold time then disconnected and another 30 minutes wait. Then computer issues I guess. But the previous 5 times were so perfect I'll give Priority another chance next time I need tires. Delivery timing was amazingly fast. 3 days before I expected them. Great selection.
We appreciate both your criticism and your kind words, we can advise that we're doing our best to reach everyone in a timely manner despite a sharp increase of incoming communication! Rest assured that we're diligently working to improve both the website and our phone services, as we're taking steps to adjust and make the necessary changes in our software and approach.
The process was great. Easy... Priority Tire did its job to the point. Can't say the best for the delivery. They, FedEX, delivered the items to a neighbor. She had to locate my father and have him come pick them up... and he is 75 years old.
We're quite sorry to hear about this delivery mishap! Naturally we'll be more than happy to investigate the delivery issue and work with our partners at FedEx to help improve their quality control! We're very glad that you were able to recover the tires thanks to a courteous neighbor and do apologize on FedEx's behalf!
I needed an oddly sized set of tires and they had them. If I ordered locally, it would have taken a week. These were here in 2 days. My first set that I ordered for my other car, were here the next day... unbelievable! Thanks guys!
You're welcome and thank you for your review! We're thrilled to hear that your order arrived swiftly. If you have any questions or need assistance, don't hesitate to reach out. Safe travels with your upgraded set!
Very satisfied. Exactly like pictures but better looking tires in person.
Thank you for your great review of our tires. Happy driving!
Do not waste your time and money!
This company is not reputable in my experience! I purchased 4 Bearway tires and only received 3 tires. They made me get security video from my installers shop to prove FEDEX only delivered 3 tires. Luckily, the shop had the video, and it clearly showed only 3 tires delivered.
They agreed to send a replacement tire over a week later. The tire arrived at the installer, and they stored it with the other 3 until they installed them 2 days later.
After installing and a test drive, I received my car back and realized one of the tires looked a bit different. I quickly called Priority Tire within minutes and alerted them of the issue, and sent them the photos they requested for review.
After initially noting they would set up a "No Hassle" return, they ultimately denied any responsibility and blamed the tire installer. As a "courtesy they offered me a $25 credit instead of sending the correct tire or refunding my $118 + $25 install.
We are sorry to hear that you were not satisfied with your experience. Based on the FedEx proof of delivery all 4 tires were delivered. Since we are not able to confirm the number of tires delivered physically, we had to ask you to provide avoidance that will help us file a claim with FedEx. This is a standard procedure, and we are unable to aid you until the claim is approved. Unfortunately, we cannot confirm whether we shipped the wrong replacement tire since you advised us of the issue once the tires were mounted and the shipping labels were disposed of. Since we only deal with brand-new tires that have never been used or mounted, the return was declined. However, we did acknowledge that you were inconvenienced by this issue and offered to compensate you with a partial refund which you accepted. Please note, that we are not responsible for charges issued by the third party. For any further questions or concerns, we kindly ask that you contact us at feedback@prioritytire.com.
Everything was perfect! Easy online ordering and can't beat the price! One issue, not Priority Tires fault...carrier rolled 1 pair of tires into my front screen door. Lol not cool. Other than that, my online experience was very good.
Your feedback matters to us. Thank you for sharing your experience with us!
The been ordering tires from priority tire for a few years never had a problem except this last time had to call several times just to get the tires out of the warehouse. They gave me a tracking number within 24 hours but it took them 5 days to get them picked up by fedex.
Thank you for your honest words! We take such feedback very seriously and will do all we can to improve.
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
Thank you for the wonderful review! To ensure that our customers are satisfied, we strive to provide the best service possible. We take such feedback very seriously and will do everything in our power to improve.