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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy ordering and lots of options! Excellent embroider and screen printed pieces to wear proudly at our son's high school football games!
Great, quick, and easy! 30 more characters to make sentence..
Bought sweat shirt for y nephew graduation gift. He is attending Highline in the fall. The sweat shirt is well made. I would purchase from you in the future.
Very easy to order using your mobile website. And great quality. Thanks very much.
We love the shorts…they fit so well. They are comfortable, and my dad loves his name sewn at the bottom!
I like ordering from this site makes me think about the past which was good and bad
The T-Shirt we ordered had a small hole in it when it arrived. I contacted Customer Svc and they were very helpful with confirming my issue then quickly sending a replacement. Very satisfied now with both product & service.
I received my shirt. It is a really good quality shirt with bright color and really cool design. The shipping took a couple days. Fast and proficient
Fast shipping and quality products. Highly recommend Prep Sportswear!
Did not get the shirt I ordered & understand it not returnable
They had the apparel from the university that I wanted. It was easy to place an order. I received the merchandise in record time for a graduation party. I've always been pleased with Prep Sportswear's service and quality.
I like the apparel and the many logo choices. Also, I like Russel Athletics brand. I'm not sure I received the 30% off after signing up for notifications via email.
Merchandise is great. Came quickly and looks good. My son loves it.
Sweatshirt was of great quality. I will be pleased to wear it.
The hats I ordered were great, but I thought I had signed up for the 30% off discount. I never received or figured out how to receive that discount. I would love to get that discount in some form. Thank you
It was great! Fast shipping and great quality! Overall just great!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.