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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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They delivery time frame was really good. Just not impressed because I didn't get discount it showed and no way to contact u guys to help fix that.
Maybe just better quality hoodies, great and amazing logoo and i love that is engraved!, pluss dont forget to use clear plastic bag instead of just putting the merchandise in the plastic mail bag
Positive and satisfying. Order received in a timely manner.
Bought a baseball hat. Ordered online. It arrived the next day.
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I was completely satisfied with my order. It was a gift for my Godson. He was so surprised when he opened his gift to see his year of graduation.
Everyone was very helpful, and quick delivery……. …………. …..
I don't know when it would be coming since there were bo shipping dates available at all. So I blindly ordered it and even when I got an email about the tracking number it didn't work. I have bought here before so I knew it was legit but it kind of threw me off since I had no information at all.
Shirt arrived in great shape. Love the script & shirt. Happy with the quality and timely delivery.
Great shopping for the first time on this site. I'm even more impressed with the quality of my hoodie.
Good, fast delivery and quality products. I have recommended this site to many friends and family.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.