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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Communication was lacking from order placement to shipping.
Very helpful and great customer service. Highly recommend them.
Not happy with the hat. I thought I was getting a classic baseball cap. I received more of a trucker style.
The shirt "size medium" was very small.
Perfect and comfortable, would highly recommend to a friend
I was given exactly what I ordered, and I was very satisfied.
Shipping was quick and the products were great quality and came as advertised!
The ordering process was easy. Shipping was relatively quick. The quality of my items are HIGHLY professional. I'm extremely satisfied with my order!
Quick & friendly. Thanks! (ps. A request to give feedback is positive. Requiring how many review 'letters' is not)
I have ordered numerous shirts from you over the years and have always received a great product. Thanks.
Easy quick so far so good. Happy with the purchase at this time!
Fast and easy! I appreciate the ease of receiving my shirt. It was also easy in ordering it. 10 stars!
Easy, Efficient and Accurate and timely. Lots of variety and I love choosing the logo I want 😊
I have been on this site before. I liked the many different items associated with the university i work at. If you need something, i bet it's here!
Was shipped quickly. Of good quality. Impressed. Only issue was some colors were not available in sizes I would have ordered. I would have ordered more. Nice quality product and like ability to personalize with name on back.
The only issue causing less than a perfect review was some scattered stitching in the hat embroidery.
All three items were as described and pictured on website. Thank you.
Good experience- came fast - good product - 10/10 recommend - so much cheaper than my actual university
Item looks perfect and is so comfortable, shipping was timely, and price was very reasonable
You guys made it easy. Thank you. I will be shopping with you again.
Great job! Shirts fit perfect I will recommend to all my alumni buddies
The order was the wrong color and no Has arrested in customer service and I did reach out to somebody but I did not hear anything back
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members