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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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My sweatshirt was exactly what I was looking for & it's comfortable too! Can't wait to wear it.
Very easy to see the merchandise and to order. Delivery was fast. Very satisfied.
Excellent selection! My order was perfect and looks great! The customer support team reach out to me to make sure that my order was correct prior to processing. I am very pleased with this product!
Quick service, varied selection on styles and colors...
The work is well done but the logo of the college is wrong, In the University Of Puerto Rico we are NOT Vejigantes, we ARE Jaguars! I got very confused on that one, even when I got those shirt I can't used it...
Everything went well. I hope my second order can reach me in California in time for my reunion on Aug.16,2024. Order#*******115m Thanks
Great quality for the price. I like it so much that I ordered 2 additional jerseys.
Very easy to order. Product was great. It came quickly. Great quality merchandise.
I like all the different designs that are offered The ease of ordering on line. Lots of colors to choose from. Quick Delivery.
Very easy to order. They had many selections and designs. When ordering a women's, I would order up a size or two.
I ordered several different items for my son's Community College...hats, sweatshirts, t-shirts and a Polo shirt. Every item was just as described and great quality!
Great shirt and I am very happy with it. The fit was perfect and it looks terrific!
Easy ordering and fast delivery. Great products. My grandson loved them.
Items were as I designed/picked out and quick shipping! Great alternative to school team store items that weren't the design I wanted :)
Easy ordering quick delivery. Only need to add more type of clothes
Did not get my discount when I just registered
Great quality material! Love the color. I received the order right away
Ordered the product. Received the product in a short time. Very pleased with the experience.
The products we purchased two sweat shirts and a hat were of low quantity for what we paid. The web site wasn't very clear about the letter styles!
Loving this link… I've been looking for Braves (NFL Football) for years.
The jersey was of exceptional quality (material, color & design)
I will be making other jersey purchases & a hoodie
Loving this link… I've been looking for Braves (NFL Football) for years.
Maroon, our school color, is rarely ever available and I was unable to customize many shirts I chose with the correct graduation year which drastically reduced my selection choices.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.