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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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I needed this for a conference I was attending and it came quickly and was great quality
Happy with my purchase. Very good quality! Highly recommend!
This site is a great alternative to the actual book store at the college.
Pretty cool. Very nice material, a little expensive but it's really a great price for such nice material.
Good prices, good quality, fast delivery, efficient and kept me updated.
It was a great experience. Selection and customization was phenomenal!
Everything was fine, no troubles whatsoever. The shirt looks and fits great.
The hat was just as described and my husband loves it. Will definitely order again.
It was excellent!
My sweatshirt arrived in a timely manner once I ordered it.
It looks great, and feels so comfy!
I can't wait to show it off to my friends and spread some community college pride!
Easy to order and came quickly. Good quality and comfortable.
Saw someone i followed on instagram recommended this, so i'm trying it
Received both sweatshirts. They were even better in person.
Good stuff and quality clothing fast receiving easy ordering
I ordered wrong size and they replaced mine without charge and were very helpful
Fast shipping and great shirt! The shirt fits according to fit.
Order was received timely, the hoodie material was quality and did not shrink when washed.
Great experience; easy to order
I wish there were more polo options for women
The sweatshirt was not what I expected & was too expensive ($73). It was too small, the fabric wasn't sweatshirt material- shiny & didn't breathe. The color wasn't a true red. I'm very disappointed!
Excellent price and easy for me to use. I would recommend this to anyone who wants a good deal on shoes.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.