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Prep SportswearReviews 13,654

3.6

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Nebraska
1 review
0 helpful votes
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Easy site to use and prices are good and I wanted a shirt for the school my son attends

Date of experience: September 3, 2021
Tennessee
1 review
0 helpful votes
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Good experience
September 3, 2021

Good experience. Received items as described on website. Answered emails promptly.

Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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Easy to search and order
September 3, 2021
Updated review

Easy to search and order. Great selection. High quality.

Date of experience: September 3, 2021

Easy to search and order
August 13, 2021
Previous review

Easy to search and order.

Date of experience: August 13, 2021
North Carolina
1 review
0 helpful votes
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Was able to order a very specific item that I could...
September 3, 2021
Updated review

Was able to order a very specific item that I could not find in the bookstore. Easy site to use and reasonably priced.

Date of experience: September 3, 2021

Was able to order a very specific item that I could...
August 14, 2021
Previous review

Was able to order a very specific item that I could not find in the bookstore. Easy site to use and reasonably priced.

Date of experience: August 14, 2021
Colorado
1 review
0 helpful votes
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Unresponsive to status inquiries on extreme delay of delivery

Date of experience: September 3, 2021
Indiana
1 review
0 helpful votes
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Easy to order, tons of choices, and quick shipping. Great experience

Date of experience: September 3, 2021
Illinois
1 review
0 helpful votes
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I wear a size large
September 3, 2021

I wear a size large. I ordered an XL to make sure it would be plenty big. The XL is more like a size medium. I was very disappointed because I had the shirt made with my name on the back. It was quite expensive and cannot be returned because it has my name on the back. :(

Date of experience: September 3, 2021
Utah
1 review
0 helpful votes
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Very easy to shop, preview option is great! Huge selection.

Date of experience: September 2, 2021
Oklahoma
1 review
0 helpful votes
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It was a little slow but glad to finally get a good product.

Date of experience: September 2, 2021
North Carolina
1 review
0 helpful votes
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Easy access to order prep wear to support your local teams.

Date of experience: September 2, 2021
Texas
1 review
0 helpful votes
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Easy transaction and ordering process
September 2, 2021

Easy transaction and ordering process. Quick turn around time l.

Date of experience: September 2, 2021
Louisiana
2 reviews
0 helpful votes
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Great selection, great options
September 2, 2021

Great selection, great options. Love the styles and availability.

Date of experience: September 2, 2021
Colorado
2 reviews
0 helpful votes
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Pretty easy to order
September 2, 2021
Updated review

Pretty easy to order. There was a huge selection of items to chose from. Shipping was fast

Date of experience: September 2, 2021

Pretty easy to order
August 13, 2021
Previous review

Pretty easy to order

Date of experience: August 13, 2021
Texas
1 review
0 helpful votes
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Good selection, easy to navigate site
September 2, 2021

Good selection, easy to navigate site. Delivery took longer than expected. Had I been aware of the timing I would have ordered much earlier.

Date of experience: September 2, 2021
North Carolina
1 review
0 helpful votes
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Great selection!
September 2, 2021

Great selection! Wide variety of designs! Very easy to use site!

Date of experience: September 2, 2021
Iowa
1 review
0 helpful votes
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Shipping was fast and my order was exactly what I was hoping for.

Date of experience: September 2, 2021
District of Columbia
1 review
0 helpful votes
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It was fast to come and it was exactly what i wanted

Date of experience: September 2, 2021
South Carolina
1 review
0 helpful votes
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Quality tshirts and sweatshirts!
September 2, 2021

Quality tshirts and sweatshirts! Processing and arrival was actually faster then expected!

Date of experience: September 2, 2021
Arkansas
1 review
0 helpful votes
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I think it would have been nice to get updates on when my product was going to ship etc... without me having to reach out but I got what I ordered in a reasonable timeline and was satisfied with the experience.

Date of experience: September 2, 2021
Wisconsin
1 review
0 helpful votes
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Got my order in reasonable amount of time. Good quality

Date of experience: September 2, 2021

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30