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Prep SportswearReviews 13,654

3.6

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Florida
1 review
0 helpful votes
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Good stuff my man
September 9, 2021

Good stuff my man
I have to fill in the rest of this blank space but good stuff

Date of experience: September 9, 2021
Florida
1 review
0 helpful votes
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Shopping was fine
September 9, 2021

Shopping was fine. But the shirts are awful. I washed them and the women's shirts are fine but the men's shirts are burn or something from the sink screening. They are un wearable

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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I appreciate the accuracy and promptness of my shopping experience.

Date of experience: September 9, 2021
Ohio
1 review
0 helpful votes
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Easy to order and fair prices!
September 9, 2021

Easy to order and fair prices! My granddaughter loved everything!

Date of experience: September 9, 2021
Kentucky
1 review
0 helpful votes
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Easy online ordering and didn't have to wait long before receiving it

Date of experience: September 9, 2021
Kansas
1 review
0 helpful votes
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Great Experience!
September 9, 2021

Great Experience! I will be using you for my custom college gear going forward.

Date of experience: September 9, 2021
Missouri
1 review
0 helpful votes
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Easy to find items I'm looking for
September 9, 2021
Updated review

Easy to find items I'm looking for. Had a few out of stock tho.

Date of experience: September 9, 2021

Easy to find items I'm looking for
August 30, 2021
Previous review

Easy to find items I'm looking for. Had a few out of stock tho.

Date of experience: August 30, 2021
Florida
1 review
0 helpful votes
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Great site with lots of options
September 9, 2021

Great site with lots of options. Takes a bit of time to get the order.

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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So easy and love the detailed notes
September 9, 2021

So easy and love the detailed notes. I am wearing it all the time! Thank you for such great quality!

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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Everything looked great!
September 9, 2021

Everything looked great! Communication about the order was very helpful.

Date of experience: September 9, 2021
New Jersey
1 review
0 helpful votes
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Good
September 8, 2021
Updated review

Good. Wish you could switch front images to back of item. And need tall options

Date of experience: September 8, 2021

Good
August 19, 2021
Previous review

Good. Wish you could switch front images to back of item.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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Good experience, just in time for the high school volleyball season.

Date of experience: September 8, 2021
District of Columbia
1 review
0 helpful votes
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Very easy to use and no problems ordering the website itself was easy to use

Date of experience: September 8, 2021
Virginia
1 review
0 helpful votes
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Thank you for reproducing older styles for so many schools.

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
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Easy shopping and customization!
September 8, 2021

Easy shopping and customization! Our student was excited to shop for new school gear with her class year. The process provided an update as to when the order was being processed and when it shipped. All timely.

Date of experience: September 8, 2021
Arizona
1 review
0 helpful votes
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Excellent
September 8, 2021

Excellent. No issues. All went well and had a great experience.

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
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It was a nice experience and easy ordering system. Appreciate the update along the production and shipping schedule.

Date of experience: September 8, 2021
Ohio
1 review
0 helpful votes
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Overall ok
September 8, 2021

Overall ok. Took longer than I expected to ship from time of placing order.

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
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I was concerned about not getting my order in time...
September 8, 2021
Updated review

I was concerned about not getting my order in time for my 40th high school class reunion. It took about 10-11 days before the order went out for delivery, which I expected. Delivery was much faster than I expected and I had my shirts in time!

Date of experience: September 8, 2021

Easy website to navigate, had chat with customer service,...
August 19, 2021
Previous review

Easy website to navigate, had chat with customer service, very helpful.

Date of experience: August 19, 2021
New Jersey
1 review
0 helpful votes
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My experience was a very good one and I will continue...
September 8, 2021
Updated review

My experience was a very good one and I will continue to order in the future

Date of experience: September 8, 2021

So far so good
August 19, 2021
Previous review

So far so good

Date of experience: August 19, 2021

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30