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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I thought it would be harder than it was!
It was a thrill to purchase quality merchandise of my old High School and share it with my grand who is attending there as well.
Your website does not recognize the customer order on the website
The time from ordering to delivery could be better
It took over a month to receive the order. Since I never did receive the shipping confirmation, I had to contact the company twice to determine the status of the order. Since there is no contact number, I had to use the chat option which is frustrating. Otherwise clothing was great and my grandson was happy.
The overall experience was great and can't wait to wear my tshirt while cheering on my son on the football field for IUP.
Go Hawks
No complaints. I love my shirt. Thank you so very much
All of the replacement items were perfect! Thank you Prep Sportswear!
My Jesuit High School Ping Pong sweatshirt was an instant classic! I absolutely love it!
Thank you!
Very easy to order. Great communication from Prep Sportswear. Fast delivery. Excellent experience!
Love every thing I have ordered so far! Great quality! Great quick service.
I received the order in good time and they were of good quality.
Great.we live the clothes and appreciate the help online too. Have. A great day.
Easy to order with a good selection and customer service was great.
It was pleasant. Package came earlier than I actually expected.
Disappointed in the quality of the product. Ordered sweatshirt and sweatpants that appeared to be lined. The lining was so thin as to be non existent.
EVERYTHING WENT SMOOTHLY. WHY ASK FOR ZIP IN THE CREDIT CARD CVC AREA? CONFUSING
Very pleased. The first time I looked into it, I made a purchase. Impressive array of products and designs.
It was easy to order. The only thing that was a little disappointing was we placed our order and that same night, with in a few hours of ordering, emailed and asked to change the color of the shirt and we couldn't because the order was already processed and in line to be printed. But yet it took 2 weeks to get the order...
I have used (and just used again today) your site and services. To date I've never had a problem with quality, content or delivery. Appreciate your services!
My sweater is perfect! The fabric is good quality and the interior of the sweater is very soft
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members