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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I had a very good experience and my son was so happy to receive his stuff.
It was exactly as expected. Good quality and arrived in a timely manner.
Found exactly what my husband wanted--a local school team hat custom made. Very pleased!
No problems; arrived in a timely fashion.
This was an unusual item so I was happy to find it online!
Very easy app for creating your own shirt and hats.
Customer Service was extremely helpful and accommodating for us.
Prices are fair, selection is great, timely delivery, expectations met
Easy to order. Product not as good as others that cost less.
Ordered two shirts (yellow with red print0. One shirt was fine. The second had a red ink ink stain on the back. We were using the shirts as a uniform in a tournament. One player had to use the shirt with the red ink stain on the back. Lots of pointing and laughing
Easy to find product and just what I needed and good timing on delivery
Good experience, except that the shirt size I needed was not available in the black color. Not that I mind the gray color, was just looking for one in black.
Great products, awesome design templates, quick and easy purchase prices, and good delivery turnaround time (about 7-10 days).
User friendly website. Products we ordered exceeded our expectations.
Great site would recommend to friend easy to find what you are looking for
I really wanted to identify with my school. It was great to but these shirts. Thanks
Smooth transaction. Came as ordered. May order additional shirts in the future.
One of the shirts NOT true to size. Very disappointing
It was a great experience! My order came in a very timely manner and was good quality.
Great, yes it was perfectly fine, this long of a response seems unnecessary
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members