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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great items and easy to use website - Item was made and shipped fast - So happy with what we received and the price.
I called to ask questions. Your agent was very helpful.
Would like to see the shipping options and delivery times before sending the order
Would have liked an option to expedite the order.
Easy ordering & timely delivery.
The item was received in perfect condition
We ordered 2 sweatshirts to go to 2 locations. 1 came fast and the other took too long. But the customer service was incredible! The company actually reached out to me to make sure I was completely satisfied. I was impressed that they took the initiative to make me happy. Plus the sweatshirts look great! I will definitely order from this company again.
Everything fits great and looks great. Delivered in a timely fashion.
My only concern was not getting a receipt at the time of purchase which left me wondering if my order was coming.
Shirts fit fine combined with the discounts I will return for future business
Easy to order, delivered quickly. Hat looked great. Very happy with my order.
One shirt didn't really fit that well but over all everything else was good.
Love my jersey. Was wondering if I ordered again could I get my son's name and number on the back?
Thank you
I was very pleased with the quality of the hooded sweatshirt embroidered with the newest school logo. My granddaughter was elated on her birthday. She had just decided that she wanted to attend this HS and couldn't wait to wear it. It looked Great!
Thank you!
No 1/4 zips that could customize. They are so popular these days
We ordered 10 -12 size, its become very small for him.
Good material but the shipping is kind of expensive
Great experience. Super easy and fast. We have ordered in the past and have never had a problem.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members