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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was simple and had everything I was looking for
Really beautiful designed, fast delivery, and it looks great! Wanted to buy college pants to support my girlfriend and I couldn't be happier.
Site is easy to navigate. I like that I could choose different logos to put on the shirts.
The order was on time and the shipping was pretty fast. I would have loved to have more updates about production time. That being said, shopping here was a fine experience.
My experience started off as a bad one but the customer service representative Stephanie was so much help! She addressed the problem fast. I am definitely going to be using y'all's service again
Give Stephanie a raise! She is amazing at what she does.
Spent $260 and we still had to pay for shipping think that it wrong
Great experience no complaints, Thank You so much for your help
My shopping experience was awesome and the merchandise was excellent.
Very good quality shirts that my husband enjoys so much that I got him a replacement.
It was easy to build my order. A lot to choose from. And quickly delivered
I love the ease of making custom sportswear. The quality of some items are great, some a little less so. I wish production time was a little faster. It is hard to order gifts if you are not sure how long it will take to arrive.
Not bad for the price. Would much rather have a more traditional silk screen.
The product is comfortable and the design is exactly as advertised!
Sweatshirt looks great! Prep time and shipping was quick!
It arrived later than the time for which I needed it.
We ordered two hoodies with our school logo on them. They are very thick and soft. High-quality and well-made. We are well pleased!
Received order in timely manner and was good quality, would order from them again.
My sweater is a perfect fit and I love the colors! Delivery was speedy!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members