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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was great, delivery took a little longer than I thought
Easy to order from. Quick delivery. Product came out as expected.
Easy order, checkout and received items on time. I would happily order again in the future.
It was delivered really fast and the material is really good I'm really happy with my order
Good, quick, easy, and I got what I asked and paid for
Everything was received & within the time specified.
Great designs, always hard to choose
Which one to get.
It was easy to shop. The graphics were good. I did take a bit long to arrive, though.
Love it, easy to get what I wanted and I got it quickly
It was great just took longer than I thought expected.
Ordered 6 sweatshirts and all were as to be expected. Decent material and print was well done. Over-all excellent service including fast delivery! Thank you!
Super fast delivery and came out exactly as displayed on the website.
I can't believe that you are requesting me to write 50 characters to your reply. I just wanted to click that I got it and you did a good job getting it to me, but to make someone write more… ridiculous.
Quick delivery! Sooner than suggested. No problems noted in the process.
It was easy to order and check out, overall it was a simple process.
Was disappointed with quality of printing. Very "plastic".
Really good site, but not clear on shipping times or options... Overall it was a good experience with lots of options to choose from...
The time to receive the order seemed lengthy, but it was within the timeline listed on the website. Most of the items seem like decent quality; however, a few items appear like the letters did not quite adhere properly... you can see the navy from the sweatshirt through the light colored letters. But some of them look perfectly fine. The t-shirts look like the lettering is much better. On the sweatshirts it is not as solid. My daughter's sweatshirt looks like the lettering has gotten worse with dark showing through already more than it was before she wore it. Baseball season just started so I do not know how the items will hold up because we just started wearing them. I am not putting the sweatshirts in the dryer because I am concerned about the lettering holding up. I am line drying them unfortunately.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members