Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I bought a sweatshirt again paying too much for shipping. At least I got 25% off.
I ordered a Youth XL and followed your chart size and the shirt couldn't even fit my 8 year old grandson let alone my 12 year old grandson.
Probably will never order again from this site.
Excellent quality and design. Quick shipping and arrived on time.
T-shirt arrived on time and appears to be very good quality.
Placing the order was easy and painless. My only complaint is the ability to actually talk to a real person. It's very hard and a frustrating process and when I was finally able to talk to someone, he was not the most friendly and helpful individual. I'm not sure I would place a future order, sorry.
The sweatshirt was a gift for my granddaughter for Christmas. She will be attending this college next year and she was so happy with the gift.
Fast and easy! Thanks for the excellent service! I hope to see more merch for my school so I can further support their efforts!
T-shirts and hat were good quality. Order took almost 3 weeks for delivery.
I received it way before the expected delivery date. Satisfied
I had a previous order that did not have the player info on the back. However, I emailed to make sure it was inclunded on my last order (#3) and pray it comes with it on this one.
Search feature did not work for me. If I type the school name in the search box, I should get their page
Very good, I would order again and recommend to family and friends
Fast shipping and came just as described if not better.
5 solid stars
Went as expected. Good quality and unique items available: would order again
I emailed right after I received my item that there was a blue stain on the sweatshirt. And asked what to do!? I needed it for a Christmas gift., so I ended up wrapping it and gifting it anyway because I never heard back about a replacement or refund.
The shirts we ordered were great quality. Will definitely be buying from you again
This order would not allow me to use shipping address for gift to other as it was not my zip code. Should be a gift option available. Had to ship to myself.
Product delivered ahead of schedule which was nice. The options available were clear and easy to understand on the website.
Great fast service and quality shirts and sweatshirts. Thank you!
We needed to exchange our sweatshirt for a bigger size were not aware that we couldn't exchange even though it wasn't personalized
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members