Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The shopping/ordering experience and process was easy and problem-free.
Terrible. Would never order from you again. Item arrived after Christmas which is unacceptable.
I ordered way in advance and it said on the website it would be delivered before.
Very good, I have no complaints about the merchandise that I ordered
Very good quality sweatshirt I love it! Very pleased with purchase
Delivered before Christmas,unexpected surprise. Grand son likes it. Green a bit brighter than school colors but he doesn't care. Didn't receive 25% discount.
Fast and easy I received just what I ordered sizing was perfect and the item was beautiful my husband loved the sweatshirt
Easy to order, received my order in a timely manner, and they look fantastic! Will be placing more orders in the future.
Ordering was easy, specific, custom, and arrived sooner than promised, good quality, thank you!
Sweatshirt looked great! Loved the quality! My husband loved it! Will use Prep sportswear again!
My experience was great! I got my sweatshirts quickly and was able to give them as Christmas gifts!
I had chatted right away to change date on hoodie. Recieved a chat back, date had been changed. Received hoodie and the date had not been charged.
I was not happy with the size of my first sweatshirt when I received it! I was very impressed with the customer service to help fix my issue!
Seniors (I am one!) are reminded to go slowly and read carefully. There are many options but I was able to find an excellent product at a great price with a minimum of effort. Just be persistent and patient and you will be fine. The feedback during and after is a wonderful feature. Thanks, and looking forward to sporting the college colors at her first game this spring!
It was great. We found what we wanted and we were able to customize our purchase.
Great products and good quality. Love that you can personalize them
Easy order and smooth delivery. They offered exactly what I was looking for and the quality was excellent.
Delivery was quick and the product was great. Would definitely order again.
I wear large in all long sleeve t-shirts from a number of providers like: Lululemon,Champion,
Nike etc. ymYiur size large are like wearing small or medium. I can't even wear the shirts I bought.
I bought a sweatshirt again paying too much for shipping. At least I got 25% off.
I ordered a Youth XL and followed your chart size and the shirt couldn't even fit my 8 year old grandson let alone my 12 year old grandson.
Probably will never order again from this site.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members