website thubmnail of Power-Level

Power-LevelReviews 161

1.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Power-Level?
grey star
grey star
grey star
grey star
grey star

Power-Level Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over significant delays in order fulfillment and poor customer service. While a few reviews indicate successful transactions and improved service, the overwhelming sentiment points to a lack of reliability and transparency, with many customers reporting misleading delivery times and unresponsive support. Common concerns include blocked communication channels, requests for personal information, and difficulties in obtaining refunds. Overall, the feedback suggests a pressing need for the company to enhance its customer service practices and improve order management to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

New York
1 review
4 helpful votes
Follow Charlotte F.
Unfollow Charlotte F.
Share Review
Report Review

I purchase tech support annually. This time the vendor distorted my computer and when I called him he never replied. He disappeared. Service was not even one month.
Pay pal closed the case because the jerk told them he did the work.
PAY PAL DOES NOT SUPPORT ETHICS.
PAY PAL SUPORTS THE EASY WAY OUT WITH NO ETHICAL RAMIFICATIONS. Yes they support the theivs

Date of experience: May 12, 2018
California
1 review
0 helpful votes
Follow ryan q.
Unfollow ryan q.
Share Review
Report Review

Ina 10-02 13:53:21
October 2, 2012

Ina 10-02 13:53:21

We will win if you charge back

(Enough said)

Date of experience: October 2, 2012
Pennsylvania
1 review
11 helpful votes
Follow Naim Y.
Unfollow Naim Y.
Share Review
Report Review

Bad experience,
March 14, 2012

Bad experience,
I bought WOW *******G for 32 USD on March. 13.2012 and i have paid per PayPal.and i still waitig for my Gold.
They told me i need to send them/she (Linda) an ID, i do not why...(they have already the money)... so anyhow i sent them my ID and Linda tolld me my picture on the ID looks false...
So i am trying to get my money back throgh PayPal... and will see what will happen

Date of experience: March 14, 2012
China
2 reviews
23 helpful votes
Follow Arvin K.
Unfollow Arvin K.
Share Review
Report Review

I like this website, i always buy from here. I hope you can buy too.

Date of experience: January 8, 2012
China
2 reviews
15 helpful votes
Follow joyca A.
Unfollow joyca A.
Share Review
Report Review

Why you say this website worse, i think this is good, because they always send me gold quickily.

Date of experience: January 4, 2012
Virginia
1 review
20 helpful votes
Follow Donnie E.
Unfollow Donnie E.
Share Review
Report Review

Very good company :) i got in live chat asked how much gold they had in stock they told me over 100k... i ordered 40,000 they got on within the allotted time and gave me the proper amount of gold! I think this company has turned its ways and is much better then all these reviews!

Date of experience: December 28, 2011
Pennsylvania
4 reviews
12 helpful votes
Follow Matt M.
Unfollow Matt M.
Share Review
Report Review

Just pay with a credit card when using this company and nothing else. If they screw you file a chargeback.

This company apparently owns multiple companies and is based in China. They don't know the meaning of customer service for a reason.

Date of experience: June 19, 2011
Texas
1 review
13 helpful votes
Follow mr c.
Unfollow mr c.
Share Review
Report Review

Ordered 10K from this site. They said they had it in stock. I logged into live chat 4 times a day to ask where my order is and 3 days later i got 4K. I talked to them again 4 times a day for over a month with no results. I filed a claim with PayPal and still no results I started getting e-mails saying that my WOW account was being investigated and to log on to the link attached to verify your account information. I looked into where these e-mails were coming from and they originated from a web hosting company in China. Power-level is also hosted by the same company. I filed complaints at every website i could find that is associated with Power-level. After a week of filing complaints i got the balance of my order. I will never do business with this company or any of its affiliates again

Date of experience: May 19, 2011
Louisiana
1 review
8 helpful votes
Follow Denise L.
Unfollow Denise L.
Share Review
Report Review

Spoke to rep via chat, said gold was in stock. Needless to say 24 days later, still have not got what i paid for. Did how ever recieve my refund from paypal. Stay away!

Date of experience: April 25, 2011
California
1 review
13 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

They told me that I would receive my gold within 4 hours. Then they said 8 hours. Here i am 24 hours later and they are telling me "soon! Soon! We will hurry for you". I asked for the manager and they said they SHE was on lunch break and when i asked when HE will be back they said HE will be back in 2 hours. Horrible customer service, no end result, and constantly LYING.

Date of experience: February 28, 2011
GB
1 review
12 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

Promised 45 min delivery for a small fee, (I only spent about £4 overall) and then refused to trade when i arrived, then said to put items on AH and refused to buy them in game, giving me 2 minutes to get from outlands to ratchet. Awful customer service, threaten them with paypal, or try tell them you will make a big order if they hurry up and you MIGHT get your gold. I would strongly advise taking your business elsewhere, i was told they had 112k on my server and they still have not delivered. Paypal dispute coming up! For one of "paypals top ten partners..." or some other bull$#*!..

Date of experience: February 28, 2011
Nevada
1 review
3 helpful votes
Follow Kyle J.
Unfollow Kyle J.
Share Review
Report Review

These people are awful
February 11, 2011

These people are awful. I filed a complaint with PayPal and notified these jerks that I had done so. They then turned around and actually threatened ME, the buyer. Said they would see to it that my WoW account was banned. After I told them to go for it, they tried to get me to settle for 5k, then 7k, less than I had purchased in order to "settle" my complaint. I turned around after 10 days of this (I contacted them every single day) and went to my bank and filled out an ACH form and got my money refunded to me. STAY AWAY FROM THIS COMPANY.

Date of experience: February 11, 2011
Romania
1 review
3 helpful votes
Follow Florin S.
Unfollow Florin S.
Share Review
Report Review

This is fraud company and i think that PayPal is supporting criminal activity by NOT closing this obvious fraud company down.

They are using the PayPal logos to convince buyers, they pretend that they are PayPal partners. PayPal won't do anything!

Gameest INT'L NETWORK SALES CO LTD they are the same company as JIANDAN INT'L NETWORK SALES CO LTD (Google it!)

Date of experience: February 2, 2011
California
1 review
2 helpful votes
Follow Duncan B.
Unfollow Duncan B.
Share Review
Report Review

I ordered from them 3 months ago and have still not gotten anything I have opened a claim with paypal and they are currentlly refusing to respond.

Date of experience: January 27, 2011
Illinois
1 review
2 helpful votes
Follow Samantha M.
Unfollow Samantha M.
Share Review
Report Review

It took them 3weeks and a report from paypal and in the end i ogt 8k gold insead of the 10k i ordered

Date of experience: January 13, 2011
Texas
1 review
3 helpful votes
Follow Marshall B.
Unfollow Marshall B.
Share Review
Report Review

I bought 20k gold and then waited and waited for 4 days. I got a call after I filled with pay pal then I called and called the number and started flirting with the girl. We built a good report and then she "Vivian" got the gold to me in about 30 minutes. LoL. Bad company but I still have her number ;)

Date of experience: December 20, 2010
New York
1 review
0 helpful votes
Follow Scouter P.
Unfollow Scouter P.
Share Review
Report Review

Another sucker scammed out of his money. I wish i had seen this site 1 minute before I ordered from them. I want to know what did Pay-pal do when you disputed them were you able to get your money back? DONT ORDER FROM THIS SITE!

Date of experience: December 12, 2010
Hawaii
1 review
2 helpful votes
Follow C L.
Unfollow C L.
Share Review
Report Review

28 days I've been waiting and have only received 1300 out of 40,000 You can do business with this company if you like, but they will never refund you the money, their manager is never around, and all the reps do is lie lie and lie. I've actually renamed them to PowerScam... and they are good at what they do!

Date of experience: December 12, 2010
Belgium
1 review
0 helpful votes
Follow Justin W.
Unfollow Justin W.
Share Review
Report Review

Never buy gold on this website! If you did, open a complain to paypal!

This is the only way to get your money back

Date of experience: December 6, 2010
New York
1 review
2 helpful votes
Follow Ally C.
Unfollow Ally C.
Share Review
Report Review

This site is the biggest scam. It took them over a month to get me my gold. Countless times spent fighting with them in their little chat thing and countless times of them telling me it would be any moment. I put in my claim with paypal and because it wasn't a real product they wouldn't give me my money back.

So finally I get really mad and talk with them again, they finally get me my gold.
Yay, right?

Well here I am about 2 or 3 weeks later and apparently the gold came from a hacked account because Blizz took my gold back.

EFF YOU POWER-LEVEL!

Date of experience: November 8, 2010