PoshmarkReviews 2,858

I bought a purse that was advertised as Ralph Lauren and leather. It was neither. I showed the purse to two local retailers who sell Ralph Lauren and they both confirmed in a written letter that it was indeed counterfeit. I submitted these letters, along with photos of the obvious fake purse, to Poshmark, but they still refused to refund my money. This whole process took a good month, mind you, since it takes them 2 days to respond to an email and there is no phone support. Luckily, I bought the purse with a credit card, so I filed a dispute through the credit card company and got my refund that way.

I just feel the need to be appropriately fair. I eventually received the dress - weeks too late for my event. However,,, the dress was as stated. Beautiful
And I can wear it to another event- so in the big picture ( I just went thru a hurricane) I can deal with not getting the dress on time. I have used this site again and again since my bad review and had all good experiences. I guess when you run a business depending on other people to get it "right" - things will go wrong. I'm happy with my purchase.

I am a seller on Poshmark. I list all items. I list all sizes, all measurements. The material of the item. I disclose everything. And I post a lot of pictures I answer all questions also. I have nothing to hide. I am not happy with the commission they get, or the price of shipping. I myself do not buy a lot because of the shipping fees! I do have a 5-star rating and only had one return because the buyer did not read that I did state the boots run narrow. I was not happy. They received their money back plus was able to keep the boots. This was unfair.The boots were also brand new, never worn. The reason why I was selling is because I had a stroke and could longer wear heels. Customer service could be better if they hired more people. This goes to the top and letting go of some profits. I also do not like the same generated letter that customer service sends when help is needed. And when they do answer, its past the time allowed for shipping or other seller concerns. I also post pictures of my shipping process. I wrap all items like a gift, along with card of thanks. I do see lots of replicas, and items that I cant believe some people sell. The clothing is dirty and I never buy shoes that I can see dirty footprints. I would never sell items like this. I wash all items and iron if needed. All I can say is ask a lot of questions and ask for more pictures. If the seller doesn't respond, I would not buy. I am also on my site everybody, and I monitor a lot of buyers for scamming.

It is a horrible place for sellers, not to say you can find good deals but not everyone's complaints are treated the same, their customer service sucks and they never loose, I sold a tunic top down to $3, it had been worned twice, not the most expensive nor designer piece of clothing but it was cleaned and pretty, Poshmark made $2.95, i went through all the shiping and packaging the item to their standards and made a woping $. 05, yes that is right. Don't waste your time thinking you will be treated fairly, I tried to return a pair of shoes that did not fit properly, poor material and hurt a lot, not all the information about the shoes was disclosed, I tried to return them, they were not a brand name, just cheap wallmart plastic shoes, but they would not allow me to return them, so I lost $20 and gained a pair of lousy shoes... BE carefull. Customer service is non existant in POSHMARK and consumer rights are not the same for everyone.

I purchased a supposedly new sweater and it arrived in an shrunken unwearable state. When I complained, my member privileges were blocked without warning. I contacted the site and the response was that I had been warned multiple times. I never received an email and asked the company to provide the emails they supposedly sent. I never heard back. This company stands behind it's scammer clientele and does care nor protect the consumer. I have used Ebay for over 10 years and never had any issues. Do yourself a favor and purchase from a reputable site. Not one who couldn't care less about a college student losing out on almost $65.

It's a pretty awesome site, it's not perfect but it's one of the better selling apps out there. I don't like that the shipping is so expensive or the 20% sellers fee makes low offers impossible to make money on. The low ball offers can be bad to they should have a cap that it can't have an offer less than 30% off asking price. A buyer making an offer for 3.00 nets the seller a nickel. I also don't like how people bundle items with no intention of ever buying in the first place, and I absolutely hate all the stock photos and photos from the Internet it's actually illegal and copyright infringement but so many do it and nothing is ever done about it same as inspired by or mislabeling the brands for more views. Overall you can make money on this site but you have to invest time you get sales by following sharing and being active if you do none of these things you won't see sales. But for me it's better than mercari vinted or eBay. Just use caution and respect as both a buyer and seller. If you want a quick buck this isn't for you.

Shame on you Poshmark for NOT enforcing your published policies.
Ex: Prohibited Products Last Updated- July 13,2016
Prohibits replicas, fakes, counterfeit, inspired by, inspired by Chanel, Button Jewelry.

Talk to Us - we strive to go above and beyond for EACH of our members.
We can help resolve the issue on your behalf. After all, that's what we're here for.

REALLY!
Poshmark Policies ONLY apply to a selected few community members.
Prohibited Items Policy updated July 13 and members selling since 2014 and still selling inspired by Chanel, Button Jewelry violating trademark law according to Poshmark. Poshmark has obvious preferential removal policy of these Prohibited items. Shameful!
Wake up Poshmark. Stand behind and enforce your Policies in Print.
YOUR RULES/POLICIES SHOULD APPLY TO ALL SELLERS!

You cannot trust sellers. They don't police sellersfor inactivity ( I made offer never responded, seller has been inactive for months but has like 14 items for sale); also had seller sell me item then cancel it saying she can't find the item. Ridiculous. Poshmark responded saying buyer should look at dates when seller last did something?/! Lame. They really cannot be trusted. Plus seller has 7 days to ship while they are holding charge on your credit card. That's a scam... Ebay requires seller to ship in 2 business days!