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PoshmarkReviews 2,858

1.3
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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635
New York
1 review
6 helpful votes
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Asgutierrez10
October 15, 2017

Woman with the above username bought my item, and filed a misrepresentation case. I am currently awaiting to settle a dispute. I had taken excessive pictures of the item on my phone. I did not even know that you could deny a return. Poshmark accepted her case. When she returned the dress which was completely new, I found that asgutierrez10 had made rips in the dress, which I suspect is how she got the item returned. I am awaiting to hear the case currently, but seller beware.

Date of experience: October 15, 2017
Georgia
2 reviews
14 helpful votes
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Sellers on Poshmark are not vetted. No seller reviews either to inform potential buys. Twice I've tried to buy something- the seller even responded to my questions- and then after I made my payment, the item was never shipped, both times. Poshmark refunded me but their sellers are scam artists and I will never use Poshmark again. The deadbeat sellers are probably loser women who are eBay rejects.

Date of experience: October 14, 2017
Massachusetts
1 review
12 helpful votes
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I decided to try Poshmark out to sell some items and see how it compares with EBay. Well, there is no comparison. Poshmark is a bunch of women selling crap clothes and shoes that they either dumpster dived through Good Will for or outgrew themselves. I had many high end items (bags, shoes, etc that I listed) and these vulchers would lowball you and harass you at every turn for basicAlly not giving your items away. Poshmark also has a fixed shipping price which stinks. Also if you sell over the $6.95 fixed shipping price, YOU not the buyer, pay the extra shipping! Lol ok. Thats a good business model.

The moderators on the site bully people around products and also comments made during transactions. Its unreal. I had happy buyers but wont again stray from eBAy and the quality items and polite, positive buyers and sellers there.

Beware of Poshmark. Dont waste your money. Its a scam!

Date of experience: October 13, 2017
Tennessee
1 review
1 helpful vote
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Awesome!
October 12, 2017

Gotten a Michael Kohrs purse for $45, lots of VS bralettes cheap, and a vera Bradley lunch box! I have also made over $100 selling some of my old clothes! Join me on Poshmark, the #1 app to buy & sell fashion. Shop 5,000+ brands at up to 70% off! Sign up with code COURTNEY_BAKERR to save $5: https://bnc.lt/focc/gS1VpCoObH

Date of experience: October 12, 2017
Florida
1 review
17 helpful votes
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A scam
October 11, 2017

I was a new seller on Poshmark, I heard a lot of great reviews and was strapped for cash so I decided to trust their website. I decided to sell a genuine Louis Vuitton bag to a seller, I know it's genuine because I didn't buy it from an outside source, I bought it off of the Louis Vuitton Website.

I posted the item for $650 and it sold three days later for $550. I read the full policies for sellers and it said that it would go through Poshmark Headquarters first, prior to reaching the buyer. This didn't worry me as I know it is a genuine luxury item. I sent it to the "Poshmark Headquarters" as labeled with my return address, and waited patiently for my funds to come into my account.

Five days later they sent me an e-mail, lying and saying after a deep review with "luxury experts" they found my genuine bag as counterfeit and that it will be confiscated and destroyed if I don't send $20 via PayPal. I know my bag is real because it matches all the verification checks and I bought it from Louis Vuitton...

I sent following correspondence declaring that I was going to press charges for theft, and expected that I was going to pay money for an item that was originally mine to begin with. I feel sorry that I was naive enough to trust their service. LUXURY SELLERS BEWARE, the "experts" will say your item is fake and keep it to sell it straight from Poshmark Headquarters. Also, natural right that they claim that they have is not listed in their policies.

They are a scam! I lost a genuine Louis Vuitton purse that I didn't want to sell in the first place, but did because I knew it was authentic and needed the money. I feel naive to have lost such an expensive item for no reason and i feel offended that they tried to charge me for return of my item, when it is listed that it would automatically be returned free of charge if the buyer doesn't accept.

They are full of crap, they steal your luxury goods for their profit, and are con artists for trying to keep goods in the first place. Do not trust them with selling your products! Learn from my mistakes!

Date of experience: October 11, 2017
Illinois
1 review
1 helpful vote
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Wonderful!
October 12, 2017

Ive had many great experiences on here. Ive sold a number of items and bought a few items as well. I think you just need to research who youre dealing with via their about me section. Love all the amazing sellers on the *******@ipsey

Date of experience: October 11, 2017
Missouri
1 review
10 helpful votes
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Not a very good site to sell stuff buyer always right dont even waste your time. Im not very happy with the support they just took the buyers word eventhough the item as described. Dont sell you stuff in this site go somewhere else other than they charged too much for the seller also luck of support from the site.

Date of experience: October 9, 2017
Georgia
1 review
10 helpful votes
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REPORT THEM CFPB!
October 7, 2017

I've contacted them a few times to change my information to ensure my customer get their order and no response... My first sell, if they take any money from me, they will be SHUT DOWN! I'm a Compliance Officer and know exactly what to do when I'm being ripped off... Please contact Consumer Financial Protection Bureau, and believe me they are like the FBI, maybe even worse they are the ones who sued Wells Fargo, and they go after WEB SITE SUCH POSHMARK its not right for you to sell your items and you are not protected and your funds are not paid to you Poshmark has not right to keep your funds. Take a dime from me I will personally contact the CFPB...

Date of experience: October 7, 2017
Texas
1 review
11 helpful votes
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Thieves!
October 7, 2017

I sold some high end designer items on posh and I had almost $2000 still in my account and they stole all of it. Every single penny. I contacted them and they played the whole "I don't see anything on our end" yet I sent pictures and all the proof in the world. Horrible site. Never went back and encourage everyone to stay away from it unless you want to lose your items and your money. Along with several fakes sold on that site and other scammers. Not a place I will ever buy or sell from again!

Date of experience: October 7, 2017
California
1 review
7 helpful votes
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Sellers are charged at least 20% per each listing, more if the item is under $15 (for example item is $5 Poshmark takes $2.95). Horrible customer service. A buyer scammed me. I sold a used dress and new without tags hat. Buyer returned item because of (random hairs on dress) the pictures she submitted showed little to no proof) Items were not damaged in any way. Poshmark immediately sided with buyer within 3 hours of delivery (I had no input could not defend myself) Upon return I received. Beaten up box with holes, and it had been crushed (you can tell it's an old used box). My dress was stretched out at the waist ( buyer probably tried it on and didn't want it), my hat was completely crushed and out of shape. I told poshmark as soon as I got my items, no reply for days. I sent another email, still waiting on a reply.

Date of experience: October 6, 2017
Connecticut
1 review
5 helpful votes
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I bought a pair of shoes that was listed as "split suede" and when they came, they were felt fabric. Sent a dispute, with photos of the inside label that clearly said "Fabric Upper," but with an offer to negotiate price (felt is not as expensive as leather). Poshmark came back disallowing my request, with a curt "product was not misrepresented" response. Never again.

Date of experience: October 5, 2017
California
1 review
8 helpful votes
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I don't normally write reviews but this site has the worst service. Allows sellers to list items that are NOT as described and will NOT allow any returns in a simple process. There isn't any helpdesk support to assist with issues and questions-- there is only an email to send messages to that take 24 hrs to get a reply. DON'T use this site.

Date of experience: October 4, 2017
Colorado
3 reviews
7 helpful votes
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Sucks
October 4, 2017

Placed order Sept 23, now Oct 4, item still has not shipped. No response from inquiries to seller. Postmark received no reply from seller. Thought I'd try the site. Will not use again.

Date of experience: October 4, 2017
California
1 review
8 helpful votes
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Poshmark does nothing to protect sellers. Once merchandise has been sent, it is the sellers' (dishonest) words agains the buyers who've now lost their merchandise too.

I have encountered two such sellers. They either had a case of buyer's remorse or were running a scam. Each time a case was opened, once claiming item was damaged (brand new with tag), once claiming fake (sent with certificate from store of purchase). How can poshmark judge the verity of these accusations? What is worse poshmark hides behind the screen with no live customer service staff to address tricky situations such as these. I was encouraged to offer my side of the story. An automatic response thanking me for my concern was all I got. It is irresponsible business conduct and encourages bad behavior online.

Date of experience: October 3, 2017
Ireland
1 review
10 helpful votes
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Awful customer service
October 2, 2017

I was conned out of $140.00, the seller blocked me and deleted my comments as soon as I had paid. After 6 daily emails with no response from customer service, it looks like I won't be getting my money back. I tried to cancel but it's not working and there's no safety net in place for customers who get conned like this. Do not buy from Poshmark, try ebay, Tradesy or Depop instead.

Date of experience: October 2, 2017
Arizona
1 review
3 helpful votes
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What you should know
October 2, 2017

This is a great place to both buy and sell if you as the buyer and the seller take a proactive approach...

For buyers. Review all photos well. If you have a question ask it. Don't be afraid to ask gor more photos... or to ask questions about an item you wish to purchase...

Take a look at the persons stats that you are purchasing from. How fast they ship. If they cancel orders often. Or if they have a low star rating... Make an informed decision about who you buy from... This will save you a lot of stress...

If you sell... read all of the rules. And know that posh charges buyers over $6 for 2 day shipping. Be aware of that and respectful of shipping in a short amount of time. Or risk a low star rating... that $6+ is what the post office charges for fast shipping. Posh is not making money on that end. So respect your buyers and ship in a timely manner.

Also know that as one who sells on Poshmark. You agree to either a $3 + Posh commission on items under $15 or 20% for items over...

Buyers... try not to low ball... if you offer $5 for an item. Know that that person will only be paid less than $2 of that...

There is no reason to remark on an item you feel is to expensive... In fact. A fellow Posher can file a complaint against you for harassment... On the other end. Do not respond to someone who does this. Block them... be professional to be successful...

Poshmark is an amazing place to both buy and sell as long as you are proactive as a posher... I learned this the hardway... I hope that this will assist others in an easier route...

As far as luxury goods go. You can ask that the seller send them to be Authenticated when purchased. The seller pays for this... and you are not charged until the item is proven to be authentic...

Most of the bad reviews you read about can be avoided if you take on the responsibility of being a proactive posher... Happy Poshing! I hope this helps...

Date of experience: October 2, 2017
West Virginia
1 review
3 helpful votes
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Caveat Emptor
October 1, 2017

Do NOT buy anything that has a size to take into consideration. If the shoe doesn't fit, you will likely NOT get your money back. What a sham. I am different sizes from the same designer. There is no way to tell if it fits until you try them on.

Date of experience: October 1, 2017
California
1 review
9 helpful votes
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Thank You
September 29, 2017

I wanna say to all of the people, that wrote a review Thank You, for taking the time to write the review. You've saved me money, time, and a headache, dealing with a unprofessional company.

Date of experience: September 29, 2017
Texas
1 review
7 helpful votes
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STOP! POSHMARK IS A SCAM
September 26, 2017

Shipped a purse 2 weeks ago. Never received payment. No one from Poshmark responds to my complaint! Payment has been pending for two weeks but buyer received handbag. RIPOFF

Date of experience: September 26, 2017
Kentucky
1 review
5 helpful votes
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I bought a designer dress, then i had feelings that it was fake (by the way it was sewed) I made a request to official brand website, they confirmed that the dress i bought from Poshmark was fake. I complained to Poshmark, they returned me part of the price, but i wanted they block the seller who sells fake product. They didn't, so she is still there d\selling fake dresses. And most funny people who have no clue about how designer clothes look like so appreciate her for cheaper price for so fresh collection

Date of experience: September 21, 2017