PoshmarkReviews 2,858

Some beautiful items, true, some decent sellers as well BUT the customer "service" overall is horrid. We have heard NOTHING but nightmares about this place. No return policy no help, unanswered emails, and also along w/ a string of dishonest shenanigans we have heard (but not experienced) We cannot fathom as to how much longer this site can uphold it's bearings. Be very very careful when you purchase something, you cannot return it and will go through hell doing so.

Posted a sweater, ordered it, they took my money charging my card IMMEDIATELY, waited THREE weeks, NOTHING! Finally write them, receive apology, checking with seller. Asked if I want to wait longer, or get my money back. Meantime, they had $45 in THEIR bank account. Continuously e-mailing me "offers". Horrible, Terrible vendor, luring customers without having the merchandise, only to try to sell you something else. They're just a 'go-between' for UNVETTED, scamming sellers. STAY AWAY!

Horrible experience from beginning to end! A plethora of dishonest sellers and a customer service utterly useless and inefficient. I had problems with half of my transaction, despite asking questions and verifying everything before buying. They do not even come close to the service and protection I have on ebay both as a seller and as a buyer. A total waste of time and money. I decided to delete my account and to save myself the aggravation.

Poshmark is not a trustworthy site. I have sold and Tried to purchase from Poshmark. I had a horrible experience with someone who was a long time Posher, they sent me a fake item and then tried to block me when I inquired as to why the picture online was not what I received. I finally received a refund from Poshmark after sending in photos and emails, which took 3 weeks. As a previous seller, I hate the social BS games, I dont want to follow these old bittys around, I'm trying to make money. Its a hot mess! Try it out and see for yourself, if the follow games don't wear you out, getting ripped off will.

I've had multiple sales by ethical buyers that went beautifully and I received 5 star ratings on all of them. I always disclose any minor flaws in my listing so a buyer can purchase with confidence. Then, I had a buyer purchase a designer handbag and damage it so she could return it. After she damaged it, she sent pictures of the item to Poshmark stating it wasn't as described. Poshmark stood 100% behind the buyer and scolded me for the oversight. There was no oversight because the flaws didn't exist when it was shipped. When the now damaged item was returned, the buyer had crammed it into a small mailing box without the waterproof bag or bubble wrap I sent with it when it was shipped. I had also included a gift which she kept. Poshmark did nothing. After I video tapped the condition the buyer returned the handbag to me, Poshmark only offered me a $15 credit if I bought something off the website which insures they make money off of my next purchase. What a joke. Now I have a damaged item worth a lot less because the buyer that also sells on Poshmark worked their system. If you sell on this site, you better video tape your item while packing it and zoom in on everything. You only have 8 photos spots when you list, so all the buyer has to do is damage it where the picture isn't zoomed in. However, that being said I don't believe Poshmark would do the right thing. Seller beware on this site. You will take a risk selling and won't have Poshmark's support if/when you need it.

Years ago I had a lot of success with Poshmark, but the past year an a half the site has really gone downhill. I have been sent defective items, clothes that were not as described, and Poshmark has refused to offer a refund or return service. I just had to give the seller a low rating, and those ratings aren't even displayed prominetly so they have no bearing on the account holder. Recently I made an accidental purchase and reported it right away. I contacted Poshmark THREE TIMES before finally contacting the owner. The owner was never notified from Poshmark, Poshmark did not cancel the sale, and she ended up shipping it anyway. I tried to make another claim, I was told I couldn't make a claim while the item was being shipped. I tried to make a claim when I received the item, and Poshmark said they couldn't do anything and that I should have contacted them sooner. What a mess! If you're looking to scam young women and get rid of your damaged clothes for top dollar prices, this is the site to do it!

I've bought a number of items from different sellers on this site, and have been disappointed on every purchase. The pictures don't show detail at all - you cannot zoom in on the item, and if you're counting on the seller to be honest with you about the condition of their items, FORGET IT, and that's if they respond to your questions at all! The last two items I've purchased both had a very musty, storage smell, and that's after I specifically asked the seller if the clothing had any odors, which of course they said, "no". They will hide the rips, tears and stains from the pictures and tell you it's in great condition. Now I realize that Poshmark cannot control dishonest sellers, but they could implement some kind of a return policy that forces the sellers to be honest. The sellers have obviously figured out that they can sell clothes that Goodwill wouldn't take, and no one will hold them accountable for being dishonest.
So - BUYER BEWARE ON THIS SITE!

I only sell authentic items. Everything I own is real, purchased straight from the store. Most items I have were way before the internet even was. All my James Avery jewelry was purchased at the James Avery Store here in Austin Texas. They keep records of all your purchases as well. Well Poshmark removed 2 of my listings of James Avery retired rings sighting they were counterfeit. Excuse me what?! When I asked for more details of what they were saying, Michelle at Poshmark came back and stated that James Avery contacted them directly. Oh really? He did? I had my personal attorney call the James Avery corporate store in Kerrville Texas. They did not go onto Poshmark and no one contacted them. Poshmark has some shady practices and I was advised from my attorney to not use this business as it is not reputable. Removed all my items and profile. Will not be doing any business with a company like this. Crooks and liars.

Good idea for a site but the customer service is so lacking. For the high commission they take from a sale, it is extremely frustrating to not have a contact number to call, emails take 48 hrs plus to get responses. I would use this more as a selling forum if the customer service existed, but it provides too much distance between seller and buyer. Comments made to me do not even get to me by email so I have to go to the site all the time. As a seller, I have made sales (good) but it is a very time consuming & frustrating when there is an issue needing a response & email is the only resource, then wait.

Ive been on Poshmark for over two years. I started as a buyer and then decided to sell. I was able to make sales every month that helped with groceries, etc. I always had people following my closet, liking and sharing my pieces. Poshmark decided to roll out a new program called Posh Ambassador and everything went to hell. Sales completely dried up. People werent getting shares of their closets. Shares werent showing in the feed. Its a total nightmare. It seems like new Posh members are the only ones getting exposure and those that built the brand from the beginning are getting the shaft. Many, many members are closing their closets and moving to other platforms. Many of us have reached out to Posh headquarters only to get canned responses that dont address the issues at all. Its actually disgraceful. Its no longer worth my effort and time to sell on Posh. Im going to put my closet on vacation for an indefinite period of time and look for alternative solutions to this travesty.

I sold a pricey coat, that was existing! I packed it up nicely a mailed right away. There was no way to simply track the package. Poshmark tell you it is on the way... and then when it is delivered. Next thing I see the person that bought the coat gives me a one star rating a note that they did not get the coat! So now I have a bad rating and have no idea where the coat is.
This is the second time I have had a bad experience on poshmark... I will be starting away!