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PoshmarkReviews 2,858

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

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Wisconsin
1 review
3 helpful votes
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Crap!
March 24, 2018

Bought a sweatshirt, got an old lady sweater. Opened a claim. Seller called me a SCAMMER! Then she tried to swindle me by saying I could just keep the wrong item, that way I would not get my money back. Ugh... terrible sellers.

Date of experience: March 24, 2018
Alabama
1 review
6 helpful votes
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I order a Micheal Kors purse. The picture shows a large purse and a women tot the purse. So I put in a bid $170. They accepted the offer. When I got the purse it was a small Tina. I went through PayPal and Im try and get my money back.

Date of experience: March 23, 2018
Massachusetts
1 review
7 helpful votes
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I placed two high-end, brand-new items for sale on Postmark. The process was quick and easy. However, I was inundated by texts from people looking at my items and following me. Don't these people have anything else to do? It was distracting and intrusive. I feel I should only get texts when people have questions or want to make an offer. I suggest that instead users receive a weekly EMAIL report with a list of likes/followers. After three months all I got were browsers, no sales. I closed my account and I took my things to a local consignment shop. They sold in a week.

Date of experience: March 21, 2018
California
1 review
3 helpful votes
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I order a pair of shorts. The misti g said one size, they came a totally different t size. If you dont request a return in 72 hours you cant return at all. (We have a po box so I dont always get my mail right away). So I could r return. Second order said new with tags. Smelled so bad of perfume I couldnt wear it. It would need to be dry cleaned and even then might not be wearable. Poshmark says its ok because I can resell it. Sorry Im an ethical person and I would never sell something as new whe. Its not.

Date of experience: March 20, 2018
Kentucky
1 review
4 helpful votes
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Scammers!
March 19, 2018

As a first time Poshmark seller I received an email just a few minutes after I posted my item for sale. The buyer said her name is DAWNA KAMP and she wanted to send me a check and I didn't have to send my item until I cashed her check. She also said no need to mail item, she had a 'courier' to pick it up? She claimed she had a store where she bought and resold items. Once I responded that I couldn't imagine anyone not having Paypal (especially since she supposedly had a 'store') and also that Poshmark's policy is to use their platform for sales I never heard a word. Sellers beware!

Date of experience: March 19, 2018
Wyoming
1 review
3 helpful votes
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A scam
March 18, 2018

I bought a pair of pants that were ripped in the crotch and I couldn't get a refund or even a resolve! The second seller never even shipped the item. Scam scam scam!

Date of experience: March 18, 2018
New York
4 reviews
3 helpful votes
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Great for me
March 18, 2018

I dunno. I am pretty darm happy with poshmark. First, I have never been dissapointed. Sometimes maybe a paid a little to much, sometimes I got a great deal. I have always dealt with sellers who are happy to converse, offer close-ups, show me hallmarks as i am a collector of a certain brand of high end costume jewelry. I find their shipping charge reasonable compared to therealreal and I have never as on ebay wondered if I got what I paid for. I am having fun and making out really well

Date of experience: March 17, 2018
Pennsylvania
8 reviews
17 helpful votes
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A disgrace
March 17, 2018

Ive order twice from this site and the people leave out so much. Ive gotten smelly sneakers. Ive gotten necklaces that are broken or I cant even open to wear. The sellers look at you like its your fault. They wont issue you a refund even though the products arent as they say. Its just annoying and now Im scared to try anything else. Money just wasted.

Date of experience: March 17, 2018
Nevada
1 review
2 helpful votes
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I wrote to Poshmark concern 5 packages that our concierge desk declined since my name was not on the lease. I am visiting a friend for a few weeks in Las Vegas... packages were returned to sender. But Poshmark will not tell me how to reach out to the sellers to get the packages resent. I have personal had to reach out to sellers in hopes they would do me a kind favor and resend it. Only one of the sellers has offered to try to help. Its sad there is no one you can actually talk to at Poshmark to help resolve an issue.
If anyone happens to see this and would like to help me figure out what to do, please call, text or email.
*******755
*******@aol.com

Date of experience: March 17, 2018
KR
1 review
1 helpful vote
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I have purchased 15 things on Poshmark within the last 8 months. All of a sudden, they can't ship to APO boxes. Shame, shame, shame on you!

Date of experience: March 16, 2018
California
3 reviews
2 helpful votes
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Made a $1600 first sale on Poshmark and got the fund after 3 days from delivery confirmation. Even better than Ebay in which my $6000 fund had been on hold for 21 days. Poshmark is awesome for sellers as well as buyers

Date of experience: March 15, 2018
Texas
1 review
4 helpful votes
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Sellers are terrible I never get my item... Out of 11 purchases four of them have been complete fails. I swore I would never go back to that site but I did it again. The sellers have nothing but excuses. Maybe somebody did die and your family maybe somebody ran into your car maybe the post office was closed... Maybe you should find another income... sadly disappointed again

Date of experience: March 14, 2018
Georgia
1 review
3 helpful votes
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POSHMARK IS A SCAM dont let anyone tell you otherwise! I ordered THREE separate items from THREE separate sellers in the last three weeks and ALL THEREE SELLERS NEVER shipped the items or responded to any comments about them.
YOU NEED TO ASK YOURSELF what exactly does Poshmark do to address issues with bad sellers? Nothing! Thats right. A seller can just choose to not send you an item you paid for (and Poshmark processed and took their cut from) and Poshmark does absolutely NOTHING!
At least eBay will suspend a sellers account or even close it outright. Same with Amazon. Same for almost ALL shopping sites. Not Poshmark. Heres what they say...
In order to prevent this issue in the future, we highly recommend reaching out to the seller through the comments section of a listing you are interested in. This will allow you to know how active a seller may be and when they can potentially ship the order out. We also suggest checking to see when the last time your seller was active on Poshmark before purchasing an item. You may do this by selecting the About button located on the users closet. This will direct you to their profile where you will be able to see when the user was last on Poshmarkthis is located next to where it says, Posher since (date). If the area is blank, this means that the user has not been active for more than 2 weeks.
Thats right! They deflect ALL responsibility in these matters and expect YOU, the buyer, to investigate and determine if you will have any chance of receiving an item you pay for. WHAT A JOKE!
I happily cancel my account and will tell as many people as I can about this rip-off of a company. Save your money, folks. Buy clothing from a site where you will actually receive the item you pay for instead of sitting around HOPING youll get it.

Date of experience: March 14, 2018
New York
1 review
4 helpful votes
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Scammers!
March 13, 2018

I had ordered one cheap item from Poshmark perhaps 2 months ago and I did not have any problems with that order, although they took their precious time just shipping it out at all and didn't explain why there was a delay to begin with. I never intended to order from them again simply because I don't need anything else from them: I usually order from eBay. Anyhow, this week I checked my bank summary and out of nowhere, Poshmark apparently decided to charge me several hundred dollars... for no good reason at all except to blatantly try and steal from me because they kept my billing information from that one transaction months ago. They thought it was easy money for them. These people think just because I live in New York that I must automatically be rich and that I'm not going to notice that kind of money gone from my bank account... Little do they know or care that I'm actually living with my parents after an abusive relationship ended and I can only find one part-time job despite dozens of attempts to get a second job. I'm trying to save up to move. I'm poverty stricken. I don't need more American scammers like this ruining my life again and again. This is so typical of the crime rate in America and, of course, their customer service department snobbed me after initially looking into transaction, acting like I don't exist and they don't have to reply to me ever again. I'm sickened by Poshmark! I contacted my bank and I'm now in the process of filing a claim, but this is all taking so damn long and it's outright so immoral. This company deserves to go bankrupt! I hate so many people in this criminalistic country. Crap like this is why I'm ordering online from China and Europe instead. I'm beyond fed up.

Date of experience: March 13, 2018
Arizona
1 review
3 helpful votes
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I purchased 2 pairs cool looking shoes/boots, both from same vendor, both shoes marked size 8,, they were 1-2 sizes too small, like size 7 & never fit, could not even walk in them, opened a case, poshmark, puts you through a big hassel & run around to prove your case, feel like a criminal here just to try to get a refund,, totally UNFAIR,, UNJUST, UNPROFESSIONAL, I send pics, & sizes, I send all requested info. They send back,, sorry you did not reply, really, guys,, a big lie from poshmark staff, they reject all refund requests, I will really carefully consider ever buying from this site agian.

Date of experience: March 12, 2018
New York
1 review
3 helpful votes
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I bought a shirt Men XXL, but received a tiny shirt, the inside tag says Kids XXL. Contacted customer service provided pictures and the respond i got was that i have to ask more questions and the size vary and sometimes it runs small, so i'can't return the item. Ones the payment is released to the seller you can never get your money back. Got stuck with a kids shirt.

Date of experience: March 12, 2018
California
1 review
2 helpful votes
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They S U C K!
March 11, 2018

I like most others wish I would have read the reviews before I wasted money with this company. The sellers lie about the sizes and their products. You tell them that you need a size 7 shoe and you get a size that reads 37. That's not a US size. That's a size 6 from another country. They will not reimburse you your money back for all the wrong sizes they sent me. I told lots of my people about this company and they signed up now we have all deleted our accounts from this company. We're going to report them to 7 On Your Side and for all of you that got your money taken, you should too. Somethings gotta be done. They can't take our money and get away with it! With all the bad reviews, you'd think that the Better Business Bureau would get involved but they haven't. This company needs to go out of business because they are lying to people!

Date of experience: March 11, 2018
Missouri
1 review
3 helpful votes
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I just wanted to let everybody out there now, I ordered three items off of Poshmark in the last year and they continue to constantly debit my debit card for purchases I did not even make. After trying multiple times to be sure the customer service there is absolutely no response!
I want them exposed, is my understanding they have store in millions of dollars from consumers!

Date of experience: March 10, 2018
Virginia
2 reviews
10 helpful votes
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Several days ago Poshmark suspended my account as a result of suspicious activity reported by my bank.

Mind you that Poshmark never reached out to me to inform me that they were suspending my account, I just went to accept an offer for an item and I wasn't able to, nor was i able to extend offers or buy anything.

Soooo, I had to send an email because Poshmark does not have a customer service number, at all. I have visited lemonaid stands that run with more efficiency and professionalism than this site!

I sent the email at 10pm Wednesday by 2pm the next day I still had not received a response, so over the next 6 hours I sent five more emails expressing my concerns at the lack of responsiveness from the Poshmark team, as well as confirming that none of the transactions on my account were eroneous or fraudulent.

Finally at 11pm on Thursday I get an email from poshmark indicating my account was suspended pending confirmation from ME that none of the transactions on my account were fraudulent. Clearly they HAVE NOT READ my emails preceding their response to me, or they would have known I already addressed that issue.

Soooo... Now it's Friday and my account is STILL suspended! Aparrently waiting for the confirmation from me that THEY ALREADY RECEIVED. In the meantime I have lost quite a few offers and items, etc... to other buyers. I AM SO DONE!

Dear Poshmark... you are NOT ready for prime time!

Date of experience: March 9, 2018
Florida
1 review
1 helpful vote
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Hate Poshmark
March 8, 2018

I received someone else's item and they received mine. Poshmark released the payment to the seller because it show that an item was delivered on the tracking. Yeah, someone else's item! Even the seller admitted to having mailed out the wrong product. But, to no avail because she had received her payment she certainly wasn't going to spend money on shipping a second time to make things right.

Date of experience: March 8, 2018