PoshmarkReviews 2,858

I sell on both Poshmark and Ebay, and for some reasons my tems that dont get much action on ebay sell more quickly on Poshmark. I always try to inspect my items and make sure its in great condition, but out of my 30 sales there were two where I missed some damage, I wish poshmark buyers had easier way to return items, because no matter how great of a seller you are, there will be that one or two instances where you miss a rip, spot or something else. I purchased 2 items as a buyer and it has been very good purchases that I received promptly and really liked.

The listings don't require that the seller place the size of the product in the listing. As a buyer you can ask what size, but it becomes redundant and it can sometimes take forever to get a response from sellers. The worst part about Poshmark is that sellers can sell used items and these sellers have the gumption to sell these used items for more than what you can buy the item online brand new. The site is a mess as well. It's like shopping at Ross dress for less at Christmas time. Everything is thrown around the store and nothing is organized. There seems to be no rules. Absolutely nasty. Amazon is better than this. If you tell a seller that you can buy this same product for brand new on X website for $100 less - no response. Poshmark should make it a necessity to force sellers to make their prices competitive - unless why bother with their nasty site?

I buy and sell on Poshmark. As a buyer you are able to ask questions, get additional photos and negotiate a price. As a seller, its easy to list an item, no cost until it sells, Poshmark handles the $ transactions, as well as other advantages to make a sale. I did have an issue with a purchase that Poshmark handled to my satisfaction. Some sellers are not honest about their product so as stated above, ask questions. Read the descriptions throughly. If buying shoes or handbags, make sure of close up pictures of bottoms too. I pride myself in wanting my buyers to absolutely love whatever they buy from my closet (and I always include an extra gift). I recommend all to use Poshmark - just be smart about it. Unfortunately there are peeps who will take advantage both buying and selling. (@splitmountain)

Ive ordered from Poshmark 5 times. Only 2 of the items ever shipped, the other 3, I had to receive refund for. I will say that poshmark was quick to answer my initial email with a response that they had attempted to contact the sellers and if it had been 7 days since I made the purchase, I could request cancellation and refund. I did make requests and if they dont hear back from seller within one day of their contacting them, they do issue a quick refund without any trouble. I guess my issue is that there is no repercussions for the seller that never ship items, as these people are still selling things today. Also, there isnt anyway for you to contact the seller yourself or even leave a negative review for them to warn other buyers. I will not be using posh mark again.

I have bought over 150 items and sold about $2000 worth... I've had no issues as a seller other than low-ballers and people asking question that are already in the description because they don't like to read. As a buyer I've had many issues. I had paid almost $500 for a bag only for the seller to lead me on and never ship. I've been sold a blatantly fake pair of Gucci sunglasses (realized they were fake in hand) and when I confronted the seller they were rude and told me I wanted to return them because I thought they didn't look good on me and she accused me of attacking her. Many sellers think they can get the price they paid for the item 4 years ago. Some of the women can be very catty. Poshmark also refuses to enforce their policy against knockoff designer items. It's easy to get away with selling non-clothing items because nothing is enforced.

I placed my first and last order with Poshmark. I was intrigued by the idea of buying new or slightly worn name brand product at a deep discount. I placed an order for 2 Vineyard Vines mens polo shirts. They were offered at 2 for $50 new or slightly worn polos in great condition. What I received was one original Vineyard Vines polo with a stain at the bottom front hem and a knockoff shirt with a stamped on labe of Vineyard Vines made in Pakistan. I immediately contacted Poshmarks customer service and got an email that they were investigating and would get back to me, I wanted to return the items or even offered to keep them for $30, lesson learnedl. I never heard back from them and today noticed I was invoiced the full amount. What happened to their policy of reviewing the customer complaint and forgoing invoices until the problem is resolved? I now have learned a valuable lesson, if it looks to good to be true it isnt. My motive in posting this is to warn anyone like me to avoid this company.

Poshmark emailed me Monday, here was their response to my firm emails.

"Thank you for submitting your return for review. In these situations, it is difficult for our team to determine the order's original condition. Our team carefully reviews all case and user details to make the best decision we can.

We want to highlight that from our experience, most claims come from honest oversights from either party. However, we understand your concern and want to assure you that the appropriate action will be taken. Rest assured, all return cases are noted to prevent future issues.

We truly value you as a member of our community - as a courtesy, we have added your earnings to your balance for this order. We apologize for any inconvenience this may have caused."

I'm still upset that this lady got away with lying through her teeth, this will happen again, maybe not to me but to others. Taking a photo of the garment with the shipping label should be evidence enough to protect the seller.

I ordered a skirt. Prior to ordering I reached out to the seller and asked if this item was in a pest, pet and smoke free environment. The seller confirmed and I bought the skirt. Because I have a different mailing address and I know how the sellers get paid, when I got an email from Poshmarj confirming the delivery, I accepted it blindly. When I went to pick up the skirt, I opened it and noticed it has white stains and oil spots. When I went.to the site using my cellphone I tried to open a claim and was informed claims can only be opened via their web app or a desktop. I forgot my password and requested a reset email 4 times and never received the email (I am still waiting on that email). I reached out to their customer service and it was reiterated to me how to file a claim and that i am not eligible for a refund because I dod not submit claim within 3 days of delivery, not addressing that I am unable to acces my profile except but through mobile data because whatever the password is (it's masked for privacy), I can't see it.
I am extremely disappointed because I paid money for an item I can't wear not can I remove the damage, yet Poshmark does not seemed too concerned about my rights.

Just left Poshmark. In the beginning it was fine. But the last three items purchased were not as described. One lady sold me New Balance running shoes. Specifically asked if medium width. She said there were medium. Sent and they were 2A narrow. The next item was a Large sweatshirt with the chest measurements of 21 inches. The item sent was a flimsy sweater 18 inches across. Then another item that was new with tags that smelled like a perfume factory. I rebelled after receiving the sweatshirt and said enough. But after uploading two sets of photos on app and attaching photos to 2 emails, customer report said they did not receive photos. So rather than get more upset, I just walked away as a customer... lesson learned.

Don't order an item from Poshmark unless you are going to be around and able to take photos within the 72 hours they give you of receiving the package. Their system won't allow you to submit a complaint without photos, so when I had my mom check my package for me and I found out it wasn't what the seller said it was, I tried to submit a complaint and couldn't because I didn't have a photo. I emailed them about the issue and they refused to help me because it was out of the 72 hour window. When I emailed them back they ignored me. They do not care about making sure their customers are satisfied, they do not look out for their customers best interests, and their customer service (when they choose to respond) is rude. Horrible experience with them, I am never using their site again.