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PoshmarkReviews 2,858

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

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Florida
1 review
3 helpful votes
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Screwed me BIGTIME
February 10, 2020

I've only sold 2 items on Poshmark. First a Gucci belt and that transaction went great. The other day had a lady offer me a lowball offer in a kids Gucci shirt. I ignored the offer and she continued to purchase anyway. Needless to say as soon as the shirt was delivered she sent some half butt pictures saying that there was no shirt and only 2 envelopes inside. So now I have a claim against me saying she never received item and I'm not even sure I'm going to get my money now. So just to let you know you can sell something and all anyone has to do is send a picture of the package and say they didn't get it and your screwed! Glad it wasn't one of my Chanel bags I would be FURIOUS! STAY AWAY!

Date of experience: February 10, 2020
Ohio
1 review
4 helpful votes
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Disappointed
February 9, 2020

I tried to sell some Fabulous Costume jewelry on PoshMark. Total disappointment. I kept getting emails saying this person and that person likes my jewelry but no one was buying. This went on for weeks. I don't have time to chat like I am on Facebook. I just wan to sell the items. I have to cancel my account. I took my jewelry to a consignment shop about 15 minutes away and sold them all that day. I would not recommend Poshmark to my worst enemy. It is a social page and all they want you to do is chat back and forth or buy other people's stuff when you are trying to sell your own. Just go to a local consignment shop in your neighborhood and get paid paid right there.

Date of experience: February 9, 2020
Utah
1 review
4 helpful votes
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Do not fall for it!
February 8, 2020

I do not leave reviews but this time I am mad. The customer service and policies are TERRIBLE! Twice I have ordered from two different sellers. Both times the item never ships and after 7 days they say you can request your money back. I did not ask for my money back because I wanted the items. Both times after a few more days I was told the seller no longer had the item so they would refund my money and it can take 14 days to get it back. Just because you buy something does not mean you will get it. The seller is allowed to just not send you item and you can do nothing to get what you have paid money for. Just don't do it. Use any other site but not this one!

Date of experience: February 8, 2020
Texas
1 review
4 helpful votes
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Review
February 8, 2020

Wouldn't recommend. I sent items & they were damaged enroute. The seller ends up
With the poor reviews. Not worth it.

Date of experience: February 8, 2020
Texas
1 review
1 helpful vote
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Worn out boots!
February 6, 2020

I saw a pic of a pair of boots and when I got them they are worn out! This is nothing more than a scam I wouldn't give these boots away!

Date of experience: February 6, 2020
Hawaii
1 review
2 helpful votes
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I thought I got a good deal for a 10 piece set of SK ll face mask. Seller not showing any sign of shipping out the item. End up canceling the order. Got an email saying I will received my refund. So far I haven't got any refund yet. Do not believe any of the so call good deal on their site. Is properly bogus..

Date of experience: February 6, 2020
Vermont
4 reviews
10 helpful votes
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Poshmark is a scam. They always take the side of the seller. Sellers advertise bundles and discounts but don't follow through on them. They charge you full price and the buyer has no recourse. Avoid Poshmark and its con artists sellers. Customer service is a joke. They ignore you and don't respond to emails or complaints. Once you order something you are stuck with it. The sellers are bullies and harass the buyers. Avoid Poshmark and its sellers. Buyer Beware. Check out all the negative reviews of Poshmark on the web. More cons than pros. FRAUD, FRAUD, FRAUD. They should call themselves - FRAUDMARK.

Date of experience: February 5, 2020
Virginia
1 review
7 helpful votes
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Here are 10 Reasons that you should consider before selling on Poshmark. 1) Scammers are allowed to use the Poshmark site. 2) I had an offer cancelled 4 times. 3) Buyers want designer goods for nothing. 4) Poshmark users send why too many messages and expect an immediate response 24 X 7.5) Authentic designer purses are suspected to be counterfeit. 5) The Poshmark app and site can be cumbersome to use for new sellers. 6) Poshmark may be good for buyers wanting deals, but not for sellers due to the 20% commission. 7) Orders must be shipped to a buyer within 2 days. 8) Poshmark recommends that sellers package items like a high-end boutique store. 9) Besides the 20% commission, Poshmark wants sellers to offer price reductions and bundles. 10) Customer service doesn't respond in a timely manner.

Date of experience: February 5, 2020
Virginia
1 review
22 helpful votes
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I would recommend looking into all types of consignment before jumping into poshmark. It has horrible customer service and I have recieved 3 items that were stained which was gross and wrong size. As a buyer I would do better driving to a consignment where I can see the product. As a seller no one wants to pay the price they keep bidding lower and honestly if I sell in a consignment shop I make more. I think poshmark is a bad business.

Date of experience: February 4, 2020
California
4 reviews
38 helpful votes
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Very dishonest Company
February 4, 2020

This company lies so much when you TRY to return a defective item. All the negative feedback on them is that they always side with the sellers no matter what. Just what we need more rip offs!

Date of experience: February 4, 2020
California
2 reviews
3 helpful votes
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Terrible return policy!
February 3, 2020

I bought a pair of Dansko boots and they arrived with one of the sewn-in signature footbeds missing. That's a huge deal because that's what makes them comfort boots. There was no mention of that in the description and I never would have bought them if I'd known. But they wouldn't allow me to return them!

Date of experience: February 3, 2020
Arkansas
1 review
0 helpful votes
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Thoroughly pleased with purchase. Fast Delivery. Wonderful little thank you note! Perfect Fit and color is to die for.

Date of experience: February 3, 2020
California
1 review
2 helpful votes
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Had to do a chargeback on my credit card. They stopped haven't replied. Avoid if possible. Must go thru them to get to the seller.

Date of experience: February 2, 2020
Ohio
1 review
0 helpful votes
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I bought a pair of boots on Poshmark. They came in and they were torn up. I tried to open a case, but wasn't able to on the app or website. I emailed poshmark support, they responded, but didn't help whatsoever. I emailed them back, and once I got a response the return policy (which is 3 days) expired. They didn't answer any of the emails I sent with in those three days. I eventually got an email back saying I didn't start the case in the required time and was "given" a $34 inconvenience credit. Still haven't received the credit or any other email. Very rude and inconsiderate when the shoes were not as described and they ignored me so they wouldn't have to do anything. Absolutely rude customer service. Do not use this app. Use a different thrifting app. Poshmark doesn't care about the customers. They just want the shipping fee they take from you.

Date of experience: February 1, 2020
North Carolina
1 review
5 helpful votes
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I will never entertain this site ever again! I will be closing my account... Someone decided to create an App to sucker us shopaholics to buy and sell on their site with a 20% fee. The creators intentionally not post a phone number, therefore you have to reach out to them by email which takes forever. When they do take a break from their lavish lifestyle after spending our money they half $#*! the resolution. I have been trying to redeem my cash to no avail. Lesson leaned! How can you run a business of such magnitude without phone contact with customers. NEVER AGAIN! If you don't have a phone line to reach you or name of a CEO posted somewhere you will not get my business, PERIODT! I will continue to donate my things to the needy, I need to clean out my karma bank anyways :) Not worth my time. Poshmark is a scam.

Date of experience: January 30, 2020
Georgia
1 review
0 helpful votes
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I ordered shoes and, after a week, they still had not shipped. I sent a message to the seller (the only way that I saw to do it which was add to a stream of praises) and instead of replying, she blocked me and canceled my order. DO NOT USE THIS SITE! It is a shame, because there may be some legitimate sellers and good stuff.

Date of experience: January 28, 2020
Vermont
1 review
1 helpful vote
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Poor customer service
January 28, 2020

Made quite a few purchases on the site by tapping " buy now" then all of a sudden had to down the app or postmark ios to purchase. Can't my Kindle won't allow it. Wrote several emails and was told in one to "just use the web". Still can't make purchases and company has done nothing to remedy the issue.

Date of experience: January 28, 2020
California
7 reviews
36 helpful votes
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Not sure what all the 1 star reviews are about.

I started out using Poshmark to sell some designer items. I really didn't like it and preferred Tradesy as there were less lowballers on Tradesy and I was able to upload nicer photos on that platform. Not to mention you are unable to view/give feedback to buyers. One thing I will say is that despite the abundance of lowballers, Poshmark doesn't hold your money hostage (unlike Tradesy) and payment is pretty straightforward.

Lately I've been using Poshmark to buy gently used clothing. I personally haven't sent any offers to sellers but I've been able to score some really good deals on high end and designer clothing. The prices are sometimes better than TheRealReal and eBay! A lot of the people there are just desperate to sell things from their closets and all my sellers have been professional and helpful.

I still prefer eBay but I'm slowly warming up to Poshmark.

Date of experience: January 27, 2020
Virginia
2 reviews
26 helpful votes
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Bad seller
January 26, 2020

Bought a white jacket from Poshmark. It was filthy when I received it, stains on the collar and sleeves, obvious wear on the inside of the jacket, hair under the buttons, snags in the material, stains on the sleeves, all of which was not disclosed in the sellers pics or ad. I filed a claim and Poshmark ruled against me because I altered the item before I made the claim(washed the item trying to get the stains out). $81 for a jacket I can't wear

+3
Date of experience: January 26, 2020
Iowa
1 review
5 helpful votes
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Stay Away!
January 26, 2020

I was a buyer. My first few purchases were smooth. My last two, not so much. Since when do you pay for something, dont recieve it. Then find out the SELLER CHANGED THEIR MIND? Ridiculous way to do business. Plus you can leave negative feedback, but it gets deleted so protect the seller and the website. DONT BUY HERE!

Date of experience: January 26, 2020