Poshmark

I just feel the need to be appropriately fair. I eventually received the dress - weeks too late for my event. However,,, the dress was as stated. Beautiful
And I can wear it to another event- so in the big picture ( I just went thru a hurricane) I can deal with not getting the dress on time. I have used this site again and again since my bad review and had all good experiences. I guess when you run a business depending on other people to get it "right" - things will go wrong. I'm happy with my purchase.

I purchased a dress online for a WEDDING to later find out they canceled my order because the "Seller changed their mind". What type of business is this? Dont waste you time. Refer to the image for proof.

Avoid Poshmark at ALL costs.

In all the many years I have been buying online, this is an all-time first: they refused to issue me a refund when the seller sent me a defective item.

Caveat emptor---stay away!

1) Make sure the color description matches the photo.
2) Look for the last active date for the Seller. Many items sit there for 1-3 years w/ no one active. Big waste of time for you to have to then cancel after 10 days.
3) Looking for the fabric content on a label in a photo or ask for it.
4) Many items arrive smaller in size... maybe due to shrinkage. Keep that in mind.
5) It's a risk, but their Support will back you if you have a legitimate problem.

I recently purchased a pair of tennis shoes from Poshmark since I have worn several pairs of the same shoes before and needed a fresh pair. The shoes were in my usual size and when I tried to put my foot into them, they were too small and would not fit. I was asked for photos of the problem of the miss labeled size and because I have several pairs of the shoes, I was able to show the difference in size between them. Poshmark said that they did not receive multiple emails of photos that I sent them and closed my case! I was told to re-sell the shoes to someone who would have the same problem that I had! They are disreputable and I warn anyone that this could happen to them. I am out $56. For shoes that I cannot wear!

Impossible to verify me, 5 hours in chat with rude people who constantly blamed me for not following their instructions right. Technical support is terrible. I had to call my bank back and forth to confirm test transactions. Still not resolved, I will try again tomorrow. Now I can't try on my own because of Error 404 that keeps popping.
My buyers risk having their accounts and money frozen because if a problem is not resolved in 24 hours, assets are frozen (risk of scam)
What a terrible experience.

Most of my purchases, I had no issues, but one dress didn't fit (made for a woman with no bust). How would I possibly have known in advance that a dress wouldn't fit in the bust?!? The seller pretty much waived me off - literally told me, "…you must be disappointed…good luck." I had never requested a refund from Poshmark. I contacted Poshmark "customer service" - their (lack of a) solution - no refund - they told me to re-sell it on my own?! This is NOT customer service! I had included the name of the seller, but sadly, it looks like Sitejabber removed that.

I have purchased 8 pairs of jeans, 5 shirts, and 4 pairs of shoes. All were exactly as listed. I had one bad experience with a seller who sold an inauthentic item. Postmark refunded my $. If you are buying be aware of the following: 1. Look at the date of the last activity of the item. If the date is old the seller may no longer be active. 2. I make offers all the time. Most sellers will work with you within reason. 3. ASK THE SELLER QUESTIONS. All sellers that I have dealt with have been awesome. *****Remember, this is a seller site. Postmark can't control what the buyer sells or ships.

Well I just joined and made my first purchase. I couldn't help but buy these shoes, it was love at first sight. I'm so excited they shipped today. Just look at them and tell me they don't look awesome! Ok enough showing off.
I had watched many videos and read bad and good reviews after I made my purchase so I'm a bit weary they may not be perfect but hey its not a bad way to clean out your closet and just like Ebay make sure the seller is legit!

Beware if you want to return something. They make it so hard. Conflicting and complicated customer service procedures, time outs when inputting data, wanting pictures of the problem in certain light, holding the item, picture of box it was mailed in, formatted customer service response, item I got over priced for the quality. I got ripped off. No refund granted.

Poshmark will not be fair about resolving a dispute. They will side with their sellers who have a large inventory so as to keep them happy even when the seller has been dishonest and abusive. I bought some shoes from a seller which appeared to be fine in the pictures. Upon receipt, they were extremely stretched out and unwearable. I disputed it and sent them pictures of what I received. Their seller immediately accused me of taking the pictures in a way to misrepresent the condition. In the following conversation with her, she was combative, defensive and belligerent. Finally Poshmark stated that they were disapproving my dispute. They offered that I could resell them on their site. It would be dishonest to resell these shoes in such poor condition. They paid her my money
And left me with an expensive pair of shoes that are unwearable. I will never use their site again.

Maybe if you are really computer savvy, you can navigate this website and the ins and outs of Poshmark's complicated shopping rules. Buyer beware! I have had a few simple successful transactions--yay! But in three cases, I have not had a good experience. I just bought a pair of Eileen Fisher shoes advertised in my size. The shoes were too large. I had no way to phone in for help, figure out how to contact the seller through the website, and was ultimately told by Poshmark that it is too bad that the shoe doesn't fit. Not their problem. Their so-call "grievance" department is a joke. I could open a "case" -- and I know how that would go. So bye bye Poshmark. I won't be shopping there any more.

No response to my product question or sale from seller in 7 days. Seller provided traveling excuse for not replying. When the sandals arrived, was disappointed by their dirty appearance because the photos did not show this. In addition the packaging was lacking - there was no paper stuffing to preserve each sandals form and nothing to protect the sandals in the event the box was damaged during shipment. Included in the box was one, torn, dirty, crumpled, previously used multiple times, dark blue tissue that was laying independently in the package. Can't imagine why anyone would think it would enhance the presentation of a product and my guess is that it being in the box was a mistake. Seller was neither apologetic or remorseful for mailing something that was in substandard condition.

I tried to sell but those parties that they create are useless and if you are lucky to sell something, and a customer complains for any reason even if is not true poshmark will agree with them. Take high interest of your sake, shipping is expensive. In general Not worthy

I posted last week about a buyer on Poshmark lying about the condition of a pristine Coach purse sold by saying it smelled of kitty litter (? I do not and never had a cat). When I countered this claim to Poshmark, the still allowed her to return it, and worst of all, it counted as a black mark on my excellent sales record. When I received the purse back, it absolutely did not smell as buyer had claimed. I again emailed this disputed information to Poshmark and their response was to give me $10 but still mark it as a negative against my account...I told them to keep their $10 and cancel my account. I will never deal with Poshmark again.