kelly K.

I ordered a sauna blanket from this company and it doesn't heat to capacity. It takes forty minutes for it to get to about 140° F and then it fluctuates. I have to spend almost an hour in it swaddled in heavy clothing just to get a little sweaty. The customer service is ok they sent me two new blankets each one having the same problem. I told them I wanted to return all 3 for a full refund because their product is defective and they passively aggressively sent me a free bag with the third one which I was supposed to get with the first one. Now I have THREE subpart sauna blankets that promised the health benefits of 176° F but don't even come close. I was excited for this blanket but it is false advertising and this company offers free lifetime replacement which tells me their product sucks. I wouldn't buy anything from lifepro fitness because it's cheaply manufactured and that won't stand behind their promises.

I love Spanx! The quality is amazing and the return process is so easy. Don't hesitate to shop at spanx.com, it's a really positive hassle free experience and their products meet a very high standard

2 Fitbit charge 5 's in less than 2 years. The first one it was about 3 months in and the heart rate exercise tracking was way off like 190-200 bpm while I was just warming up. After jumping through hoops for 3 weeks with tech support they sent me a new face. That one worked until it didn't, just a few weeks shy of a year. The screen went black after I updated the software and synced it to my new phone.
I contacted support, we tried some resetting etc. to no avail. They sent me an email with no explanation as to why my 11 month old device stopped working. The just said it was out of warranty and sent me a 35% off coupon...read the room Fitbit.your devices are substandard and I'm not buying another just because you gave me a coupon. I will never buy anything from Fitbit again, I've also contacted everyone I recommended Fitbit to. Just get a cheap one from Amazon or spring for an oura ring which I have and love.

Everything is great, prices, free shipping and returns/ exchanges. However the returning/ exchanging part is more complicated than it should be. The website takes days to send the exchange label and while customer service was very nice, it just complicated things. It eventually worked out, and as soon as your exchange is scanned by ups they ship out the replacement or issue the refund. So all in all not bad. They also have pretty good sales

It's great if you're buying. Selling is o. K if it all goes smoothly, but if there's any issues, they protect the buyer over the seller, so it's good... or bad... depending on who you are. I have had pretty much good experiences over 4 years, just one jerk buyer.

I ordered the same pair of jeans in 2 sizes, kept one returned the other. They shipped fast, free return and processed like lightening. I loved the jeans and will order from them again for sure!

I was excited. An optimist by nature, now 80 bucks broker... lol. I didn't read the return policy, even if they mess up, which they did, the buyer is responsible for the return shipping so they can correct THEIR mistake. *face palm* oh if I had a time machine... I do not recommend ordering from ANY online custom site based in India with a horrible customer service reputation! So does anyone want to buy a pair of hideous mom jeans. That seems like an oxymoron. In all seriousness, they made the waist 2 inches smaller. I can't button them. I'm going to take them to my tailor and see if they can add the 2 inches, and then I am turning them into a denim skirt. Making lemonade. Or Denimade. Don't waste your money. American Eagle, Top shop, Asos even Mango have very reasonable prices and great jeans with excellent return policies. Please don't give another DIME to these bad business people. I wonder if all of the good reviews are paid for or fake... I want to be mad... I am... but I am a big girl... I took a chance and it didn't work out. Buyer beware!