Poshmark

Terrible or non-existence customer service. No customer service number to be found. Non-responsive when item arrived damaged, not as described. Seller responded she does not know how to process return and unaware the item condition when she didn't bother to check before shipping. Why and how Postmark is still in business. I do not even know how to permanently delete my account. No one is responding.

If you are just trying to clear out your closet, don't bother with poshmark. The have the highest percentage commission of any online site at almost 20%. Then they started auctions beginning at $3. Now they have this Promoted that will cost $10 a week and they will put your items first in searches and in that specific brand. So if you just want to clear out your closet, you will be behind millions of professional sellers. Even now because of the auctions, professionals are offering low bids and then reselling on their own websites. Someone offered me $8 for a $30 item and I looked in her closet and she has all high prices.

Beware. Poshmark customer support is the worst I have ever experienced. Please save yourself the pain and shop from one of the many much better consignment sites. The clothes I received from Poshmark are faded and shrunken even though I asked the sellers whether the sizes measured out accurately. I tried a few times and tried to get refunds when the clothes were clearly at least 2 sizes off but the customer service always declines. It's actually worse than a scam. Feels awful. Please stay away!

I have been able to find some great deals, but I will be retiring my PM app after today. For the third time in two months, I've waited over a week to receive an item, only to have the seller "cancel" on me. This time, the seller sent me a message saying, "I'll be mailing your item tomorrow". Then literally turned right around and cancelled. I had been waiting on the bathing suit top to take with me on vacation and would have ordered something else, had I had the opportunity! PM offers no way of leaving seller feedback and warning others!

Poshmark doesn't care about its buyers or sellers. All they want is a profit. The selling process is an absolute joke. The website was designed by people that have never shopped anywhere in the world. Nobody that works for that company has a brain in their head, they're all morons. And the sellers are cheap as f***! It's like a garage sale. They want a $50 shirt for a quarter. Stay away! Every other place on the internet is a better place to shop than Poshmark, even some of the scam sites!

This is the worst Company that I've ever encountered and from what I can see from all of their other Negative Reviews. This Company should go out of Business. There's no direct customer service number and the support contact number is a Joke.
If you decide to use this Pathetic company. Do Not present your Email address. They will load you with unnecessary Spam emails and their App deleted will continue sending you those harassing Spam emails. At all Cost, take your Business elsewhere! You won't be disappointed.

I've been on poshmark for 5 years. It's a good place to sell your stuff whether kid's books, toys or clothing. Easy to use website. They are quick to pay you when you made a sale. Also you can find there unique things for a discounted price. So far I have not encountered any problems with. The customer care was also quick to respond when I had a technical issue.
I didn't have to return anything, but the website says they refund if you got counterfeit or not as described.

First off, customer service is non existent. There's no number to call, so you have to email them or try sending a DM on FB, then wait a week and maybe you'll get a response. I've had my account suspended (not able to buy, sell or respond to messages) without notice or reason. Each time followed my posting a new item for sale (nothing fancy, designer or not allowed on the platform). By the time I got a response my account was back to normal. It typically took 3 days for my account to be back. I have yet to get anyone from Poshmark to explain why this happens or to clear it up any sooner.

I have made hundreds of purchases from Poshmark. Out of those I never complained about items that I received not as described or items that say authentic that clearly are not or having to pay $7.45 to have a tiny hair clip shipped. I just count my losses and look for other sellers on Poshmark selling hopefully better quality items. How ever after being such a great customer to Poshmark I need there help with a package I did not get. I don't know if the seller actually even shipped my item. I paid nearly $300.00 for a Prada bag I didn't receive. I have been emailing Poshmark about this since the day it claims to have been delivered. Apparently I'm just out my money. No bag no refund doesn't matter that I have purchased hundreds of items from there site. I will not shop Poshmark any longer.

I placed 4 orders on Poshmark on 6/17. (New customer) 2 of them were charged to my debit card but have not shipped AND 1 of those 2 orders was double charged - seller cancelled order stating item no longer available after 1st payment received then exact same charge was again taken from my account the next day. The other order I was supposed to get a $10 credit for joining but that seller has also never shipped items. No refunds are pending for those 2 orders. I won't use or recommend Poshmark again. (My other 2 orders are ALREADY received and I was very happy with them, hence 2 stars instead of 1.)

My item was not delivered. I let PM know right away that i had not received my item, still they take my money, insist that it has been delivered, and refuse to communicate with me. They are truly disgusting operators. I have pitched to expose them on YouTube channel - fashion scammers payback, and looks like that's going through next month.

Don't sign up for PM - you will regret it.

I use several platforms to buy, Depop and Mercari, and especially Ebay. But what I love about those platforms is that you can see the sellers ratings. WE, as buyers should have that fairness and Poshmark for some reason doesn't do it... why? Because the sellers are more important? I'm a good buyer and leave 5 star reviews and want to avoid BAD sellers. I buy a lot on these platforms, especially Poshmark. But really have come to conclusion of leaving it and closing my account. I don't understand how this platform can allow sellers to continue on Poshmark when they haven't even been active for over a year or more... A complete waste of a buyers time!

The shipping label was created and they never shipped. I opened up a dispute with PayPal and miraculously got an email response from Poshmark stating the USPS has made an error and could I please confirm if I ever received my item. Hello told you several times I had not. They are blaming the USPS and they never shipped. I am not longer corresponding with them as PayPal instructed me not to. Still no contact from a person and still no resolution. This online company is a joke and they are making a lot of money off people... further research has shown that I am not along on this path. Stay away.

I'll start by saying, I buy real Chanel all the time. I will go on Poshmark to look for vintage or things for my daughters. This week I ordered 6 things all suppose to be Chanel so far received 5 items and 3 maybe 4 are fakes. Including items supposed to be reviewed at PMHQ. You could look at the tag for two seconds and see it's a fake. The front of the tags look pretty good, enough for me to buy them. The back of the tags is the give away they are fake. Who is authenticating these items? My advice ask to see pictures of both sides of the tags, close up photo of the buttons. Check stitching! Because I just paid 850.00 for a cashmere sweater that probably worth less then $100.00. It's my fault for not doing a better job reviewing the items. I trusted the PMHQ would be legitimate. Buyer please be ware! I'm going to make a YouTube Video of all the real Chanel in my closet and share to help future buyers... determine real or fake

I bought a cute top. It arrived and to my surprise, it was disgusting dirty. It smelled like perspiration and around the collar, it had all the brown stain from not been washed ever. I contacted customer service, they contacted the seller and of course nothing was accomplished. The return policy doesn't say anything about hygiene. The arrogance of the seller was beyond my comprehension. She simply said "wash it". I wash everything I buy before wearing it but this was disgusting.
Please, stay away from this site. They over price the merchandise, they don't accept returns under any circumstances. Not professional, very deceptive. A poor poor business ethic.

I have shopped online for many years. There is no way to please everyone, I get that. PM does not provide any way to DM a seller. My most recent purchase arrived soiled. I contacted PM after thoroughly searching the site for a way to just contact the seller. I initiated a "case" & was denied the next day. The seller responded to my comment on the item, telling me that she'd do nothing since I did not contact her first.
I have since contacted paypal & will likely wait another 2 weeks before I see if I've simply lost close to $60.
I have had good luck up to now. Folks, these jeans were messed, dried, shipped off to me. They stank up my clean, 3 car garage-AFTER I'd laundered them & sanitized them! PM denied my claim straight off, using the "not in the same condition in which received" line. I hung them to dry. They looked decent upon arrival, just stunk to high heaven.
Once my claim with paypal is resolved, I will not longer shop Poshmark.