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Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.
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Tons of selections, colors, sizes! Very organized. Items look almost brand new. Fair prices, so much fun looking through the site! My new favorite place to shop!
So bad, so unfair, so much about their earnings. I wasted a year of my life learning these lessons. Mannish is an imaginary non-american reaping benefits from hard working Americans! So wrong, so Donald Trump!
I am a posher since last 10 months with 4.9 rating, today had bad experience buyers are not always nice. One gal asked me brand new steve maddan shoes which was listed at $20 priced to go (used once are liated at $30-35) she asked for $13 i told her i can do $20 its already priced low she bought shoes, i packed it nicely and sent it off to her and she first complained that shoes are big they are not size 6.5, i told her different brand shoes fit differently on feet and they are indeed size 6.5 (i have all images) well i sent her brand new shoes and she opened a case that shoe has a stain and she wants to return those, since ahe opened case i sent all detailed pictures of shoes with sizing and all but still i received an email that shoes does have stain and they are closing case, really so i feel offeneded when i didnt do anything wrong, buyers can cheat you, i can buy a t-shirt on poshmark and put paint on it and say it was stained... people can be so mean. But every one has to pay their bad doings here itself, poshmark need to understand seller part as well because you guys are taking 20% off of our selling..
FROM NOW ON Buyers if I don't trust you IM CANCELLING YOUR SALE! I have a right to ask for references before a sale. If you have shades on to block your face im cancelling the sale. If I don't know you for at least a week OR you try to lower ball im cancelling the sale. I need proof or refs why you are trustworthy person or feedback otherwise no go. ALL shady instances I mentioned reasons why you will be denied and blocked. I will also be scanning people to block. Also I do not owe you anything if you try to steal. Finally all items sent back to me will have a video taken before opened, and if need you try to scam they will be FORWARDED to proper law enforcement in your state will be CONTACTED! Im sorry it has to come to this but with such a faulty program, I mean app like Poshmark (Indian based business) that decides to have an almost non existent support or no contact phone. I have to set my own rules to keep the trustworthy people in and shammers out that jump the gan and open cases right when their item is received! I will now be nitpicky, size people up and randomly block and choose who I sell to. I keep pride in my branded items and if you want to shop my closet you better be real. I Just made a backup of my closet (photos of my items if I need to transfer to a different site) + the top buyers. Dismissed
I bought a dress, shoes, a boho hat and pair of stocking Packer hats. All orders were completed. The only thing I would do differently when buying shoes or dresses is order 1/2 bigger. But I only but new with tags for the most part. I LOVETHIS SITE
I recently sold an authentic Louis Vuitton Papillon 30 with mini bag for $375!. The buyer accepted it with no problem so funds were released to my account! Few hours later I receive an email that my listing were removed because the bags I already sold and accepted by the buyer with no complaints are replica or counterfeit! I was furious since I know Damon well my bags were authentic and I have the paperwork to prove it! Anyway I emailed customer service to clarify the issue and all I've gotten so far is multiple generic responses that selling counterfeit are against the law and they will not release my $375 single email the bag was counterfeit! I'm not sure where they are getting their facts or they just pulled it out of their $#*!! So frustrating and unprofessional people! They have the audacity to steal money from honest sellers and accuse you with false allegations! I've never encountered such this as this! Horrible site! They are out to steal money whichever way they can! They should be sued and out of business! Bunch of scams!
I made a purchase in good faith and when it arrived it was not even close to the right size. I have been trying to return it and have my purchase price refunded, but they are stalling and making me go through hoops I have no way of complying with.
There is no adjective to describe poshmark. I have been robed of my hard earned money, I don; t see who someone can live with themselves knowing that you have mislead by pretending you produc
I was robbed, the seller stuffed vera bradley bag with a yellow flower making it look very big and have to have it. Ladies, you can take a look at vera bradley that says sold with a yellow flower bewteen,' that is the one'. I paid $30 for it, but ladies, when I received the bag, it looked like something for a 3 year old. It is so small that it doesn't even worth 50c at yard sale or flee market. I reported this fraud, but both the seller and poshmark keep my hard earned money anyway. In the real world, a customer is entitled to return a product with or without a reason. I will never never browse their website or recommend to anybody again.
I bought a pair of boots. They validated my credit card and told me to expect shipment. Then I was emailed and told the purchase was cancelled and they refused to give cause, but told me to enjoy my next purchase. I responded unacceptable; that I had a receipt for the boots, that I had bought the boots and what happened? They offered me $5 and no explanation. I told them they were not responsible and probably not worthy to do business with and never to contact me again.
Do not shop here. I bought a very cute looking "mini" skirt. When I received it, it was down below my knees, I am average height if 5'5''. Poshmark refused to let me return and get a refund saying it wasnt a misrepresentation. In what world does a mini skirt goes past your knees? They wouldnt hear me at all and just denied my refund. As a business owner I would be out of business if I treated my customers like this. I would never shop here again and hopefully neither will you.
Very limited customer support you can't reach them by phone if there's any urgent issue. I'm a new seller on Poshmark and got an order when I was out of town. My brother helped me ship the item along with something else I had to ship. He accidentally mis-labeled the 2 packages. I got in touch with customer support but Hannah who responded because the other item wasn't sold on Poshmark they'll not provide further assist. I was trying to find a way to get in touch with the buyer but there's no way in the app after item is delivered. I'm very disappointed at the seller support I got from Poshmark and their unsympathetic respond. They don't have your back when you need them. Will not use it again.
I own a pair of Parker black zip pants... loved them so much I tried to buy a pair off of poshmark. When I received them everything was fake. The zippers were a bright silver and mug larger than the authentic pair I owned. The tags were re sawn in the authentic pair. Poshmark decided they felt they were authentic with zero reasoning.
There are probably more good reviews than not. Poshmark is great until something goes wrong. Like them losing your check in the mail. Happens more often than not actually. I sold something a month ago and still have yet to get the $ for it. They stopped answering my emails regarding it and there is no phone number to contact anybody. So i have been stuck emailing them, begging them to answer. Still out $100, still no e-mail. Goodluck & cross your fingers
The buyer have no respect for seller. Very low offers, wear stuff abd send back or send back damage. Poshmark let's buyer have 3 days time decided if keep item. I have multiple experiences the buyer wear item, damage item for purpose, send pic for Poshmark and say I have send item in this condition. I loose to many time. The Poshmark is good place buy cheap only bad place for seller.
Terrible customer service and seller: I bought a jacket that was advertised as genuine leather (by seller kschmit1). One week after receiving it, I realized it was polyurethane and sent a picture of the tag to the seller and poshmark. They both reported that it was past the three day "sale close" period and would not return/refund. Fraud.
I received a smelly coach purse and a sweater that was too small. I asked to return items and was told no. WHAT? Who runs a business like this. No one should. UGH bad experience... will never do business w/ them again.
If you sell your items on this site, be sure you take lots of pictures before you ship anything, and even take pictures of the packaging, and take pains to double wrap everything in the impossible case that USPS spills crap all over the package.
I sold a clothing item that was literally new and the buyer claimed it had stains on it. I wrapped it in a sealed bubble wrap mailer, and the packaging didn't have any stains on it, yet she claimed something "fell in" to the package (impossible).
Poshmark proceeded to let her return the now damaged item without corresponding with me once. They also have no phone number, so you can't contact them. I sent 10 e-mails and messages through their app and i have gotten no actual responses except for automated ones saying "we will get back to you within 1-2 business days!".
Do not, not, NOT sell on here! If you're a buyer, you may be in luck and get to screw over random people.
I thought this app was better than e-bay because it was so much less annoying. However, now i see the reason for all of the hassle you have to go through on e-bay; they have much greater protection for both the buyer and the seller. This company poshmark is a joke and i hope people exit it en masse.
People also sell used items for WAYY too much on here... pretty ridiculous.
I ordered two Men's Jackets for my 97 year old father as he loved his old one no longer made by JC Penney, So I looked on line and found one in his size and bought it from Poshmark and it never came. So I have been going back and forth with different customer reps so then I ordered another one from Poshmark since I didn't get the first one and they took my money and they canceled that jacket as it was not available? I am just now trying to get my money back and it become a great big hassle. Never Again!
Bought an item and seller never shipped it cause they haven't logged on in I don't know how long, canceled purchase and bought the same item from different seller and they did the same thing. Can't rely on sellers cause they haven't looked at there listing in however long! Can't guarantee you'll get your item!
What a wonder buying and receiving service I received from Poshmark and seller Peggy I think her last name was spelled Geyes.
I ordered a Cosmopolitan purse from Poshmark and received I in less than a week.
I'm over the Top Pleased. The purse is awesome in brand new condition and Exactly what I wanted.
The purse came Priority Mail and packaged perfectly.
Thank you Poshmark and Peggy Geye
Sincerely, Cassie Hinely
Miami, Fl
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!