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PoshmarkReviews 2,858

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

We monitor reviews for authenticity

Washington
2 reviews
1 helpful vote
Follow Nicole R.
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Tons of selections, colors, sizes! Very organized. Items look almost brand new. Fair prices, so much fun looking through the site! My new favorite place to shop!

Date of experience: October 14, 2016
Tennessee
1 review
3 helpful votes
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Awful customer service
October 12, 2016

So bad, so unfair, so much about their earnings. I wasted a year of my life learning these lessons. Mannish is an imaginary non-american reaping benefits from hard working Americans! So wrong, so Donald Trump!

Date of experience: October 12, 2016
North Carolina
1 review
5 helpful votes
Follow Amnini k.
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I am a posher since last 10 months with 4.9 rating, today had bad experience buyers are not always nice. One gal asked me brand new steve maddan shoes which was listed at $20 priced to go (used once are liated at $30-35) she asked for $13 i told her i can do $20 its already priced low she bought shoes, i packed it nicely and sent it off to her and she first complained that shoes are big they are not size 6.5, i told her different brand shoes fit differently on feet and they are indeed size 6.5 (i have all images) well i sent her brand new shoes and she opened a case that shoe has a stain and she wants to return those, since ahe opened case i sent all detailed pictures of shoes with sizing and all but still i received an email that shoes does have stain and they are closing case, really so i feel offeneded when i didnt do anything wrong, buyers can cheat you, i can buy a t-shirt on poshmark and put paint on it and say it was stained... people can be so mean. But every one has to pay their bad doings here itself, poshmark need to understand seller part as well because you guys are taking 20% off of our selling..

Date of experience: October 11, 2016
New York
1 review
1 helpful vote
Follow shen d.
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FROM NOW ON Buyers if I don't trust you IM CANCELLING YOUR SALE! I have a right to ask for references before a sale. If you have shades on to block your face im cancelling the sale. If I don't know you for at least a week OR you try to lower ball im cancelling the sale. I need proof or refs why you are trustworthy person or feedback otherwise no go. ALL shady instances I mentioned reasons why you will be denied and blocked. I will also be scanning people to block. Also I do not owe you anything if you try to steal. Finally all items sent back to me will have a video taken before opened, and if need you try to scam they will be FORWARDED to proper law enforcement in your state will be CONTACTED! Im sorry it has to come to this but with such a faulty program, I mean app like Poshmark (Indian based business) that decides to have an almost non existent support or no contact phone. I have to set my own rules to keep the trustworthy people in and shammers out that jump the gan and open cases right when their item is received! I will now be nitpicky, size people up and randomly block and choose who I sell to. I keep pride in my branded items and if you want to shop my closet you better be real. I Just made a backup of my closet (photos of my items if I need to transfer to a different site) + the top buyers. Dismissed

Date of experience: October 5, 2016
Wisconsin
5 reviews
4 helpful votes
Follow Barbara W.
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I bought a dress, shoes, a boho hat and pair of stocking Packer hats. All orders were completed. The only thing I would do differently when buying shoes or dresses is order 1/2 bigger. But I only but new with tags for the most part. I LOVETHIS SITE

Date of experience: October 5, 2016
Hong Kong
1 review
5 helpful votes
Follow Ara V.
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I recently sold an authentic Louis Vuitton Papillon 30 with mini bag for $375!. The buyer accepted it with no problem so funds were released to my account! Few hours later I receive an email that my listing were removed because the bags I already sold and accepted by the buyer with no complaints are replica or counterfeit! I was furious since I know Damon well my bags were authentic and I have the paperwork to prove it! Anyway I emailed customer service to clarify the issue and all I've gotten so far is multiple generic responses that selling counterfeit are against the law and they will not release my $375 single email the bag was counterfeit! I'm not sure where they are getting their facts or they just pulled it out of their $#*!! So frustrating and unprofessional people! They have the audacity to steal money from honest sellers and accuse you with false allegations! I've never encountered such this as this! Horrible site! They are out to steal money whichever way they can! They should be sued and out of business! Bunch of scams!

Date of experience: October 4, 2016
Oklahoma
5 reviews
17 helpful votes
Follow Heather B.
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I made a purchase in good faith and when it arrived it was not even close to the right size. I have been trying to return it and have my purchase price refunded, but they are stalling and making me go through hoops I have no way of complying with.

Date of experience: October 4, 2016
North Carolina
1 review
2 helpful votes
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Scam and fraud
September 30, 2016

There is no adjective to describe poshmark. I have been robed of my hard earned money, I don; t see who someone can live with themselves knowing that you have mislead by pretending you produc

I was robbed, the seller stuffed vera bradley bag with a yellow flower making it look very big and have to have it. Ladies, you can take a look at vera bradley that says sold with a yellow flower bewteen,' that is the one'. I paid $30 for it, but ladies, when I received the bag, it looked like something for a 3 year old. It is so small that it doesn't even worth 50c at yard sale or flee market. I reported this fraud, but both the seller and poshmark keep my hard earned money anyway. In the real world, a customer is entitled to return a product with or without a reason. I will never never browse their website or recommend to anybody again.

Date of experience: September 30, 2016
New York
2 reviews
9 helpful votes
Follow Susan G.
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I bought a pair of boots. They validated my credit card and told me to expect shipment. Then I was emailed and told the purchase was cancelled and they refused to give cause, but told me to enjoy my next purchase. I responded unacceptable; that I had a receipt for the boots, that I had bought the boots and what happened? They offered me $5 and no explanation. I told them they were not responsible and probably not worthy to do business with and never to contact me again.

Date of experience: September 30, 2016
California
1 review
2 helpful votes
Follow Patricia L.
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Do not shop here. I bought a very cute looking "mini" skirt. When I received it, it was down below my knees, I am average height if 5'5''. Poshmark refused to let me return and get a refund saying it wasnt a misrepresentation. In what world does a mini skirt goes past your knees? They wouldnt hear me at all and just denied my refund. As a business owner I would be out of business if I treated my customers like this. I would never shop here again and hopefully neither will you.

Date of experience: September 29, 2016
Maryland
1 review
4 helpful votes
Follow Gosh j.
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Very limited customer support you can't reach them by phone if there's any urgent issue. I'm a new seller on Poshmark and got an order when I was out of town. My brother helped me ship the item along with something else I had to ship. He accidentally mis-labeled the 2 packages. I got in touch with customer support but Hannah who responded because the other item wasn't sold on Poshmark they'll not provide further assist. I was trying to find a way to get in touch with the buyer but there's no way in the app after item is delivered. I'm very disappointed at the seller support I got from Poshmark and their unsympathetic respond. They don't have your back when you need them. Will not use it again.

Date of experience: September 28, 2016
Washington
2 reviews
4 helpful votes
Follow Kam S.
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I own a pair of Parker black zip pants... loved them so much I tried to buy a pair off of poshmark. When I received them everything was fake. The zippers were a bright silver and mug larger than the authentic pair I owned. The tags were re sawn in the authentic pair. Poshmark decided they felt they were authentic with zero reasoning.

Date of experience: September 28, 2016
New Jersey
1 review
1 helpful vote
Follow Maura H.
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There are probably more good reviews than not. Poshmark is great until something goes wrong. Like them losing your check in the mail. Happens more often than not actually. I sold something a month ago and still have yet to get the $ for it. They stopped answering my emails regarding it and there is no phone number to contact anybody. So i have been stuck emailing them, begging them to answer. Still out $100, still no e-mail. Goodluck & cross your fingers

Date of experience: September 26, 2016
Colorado
1 review
3 helpful votes
Follow Mena T.
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Buyer with no respect.
September 22, 2016

The buyer have no respect for seller. Very low offers, wear stuff abd send back or send back damage. Poshmark let's buyer have 3 days time decided if keep item. I have multiple experiences the buyer wear item, damage item for purpose, send pic for Poshmark and say I have send item in this condition. I loose to many time. The Poshmark is good place buy cheap only bad place for seller.

Date of experience: September 22, 2016
Washington
1 review
2 helpful votes
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Fraud!
September 22, 2016

Terrible customer service and seller: I bought a jacket that was advertised as genuine leather (by seller kschmit1). One week after receiving it, I realized it was polyurethane and sent a picture of the tag to the seller and poshmark. They both reported that it was past the three day "sale close" period and would not return/refund. Fraud.

Date of experience: September 22, 2016
Texas
1 review
2 helpful votes
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Jacked up Customer Service.
September 20, 2016

I received a smelly coach purse and a sweater that was too small. I asked to return items and was told no. WHAT? Who runs a business like this. No one should. UGH bad experience... will never do business w/ them again.

Date of experience: September 20, 2016
Virginia
1 review
10 helpful votes
Follow melanie n.
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If you sell your items on this site, be sure you take lots of pictures before you ship anything, and even take pictures of the packaging, and take pains to double wrap everything in the impossible case that USPS spills crap all over the package.

I sold a clothing item that was literally new and the buyer claimed it had stains on it. I wrapped it in a sealed bubble wrap mailer, and the packaging didn't have any stains on it, yet she claimed something "fell in" to the package (impossible).

Poshmark proceeded to let her return the now damaged item without corresponding with me once. They also have no phone number, so you can't contact them. I sent 10 e-mails and messages through their app and i have gotten no actual responses except for automated ones saying "we will get back to you within 1-2 business days!".

Do not, not, NOT sell on here! If you're a buyer, you may be in luck and get to screw over random people.

I thought this app was better than e-bay because it was so much less annoying. However, now i see the reason for all of the hassle you have to go through on e-bay; they have much greater protection for both the buyer and the seller. This company poshmark is a joke and i hope people exit it en masse.

People also sell used items for WAYY too much on here... pretty ridiculous.

Date of experience: September 18, 2016
Rhode Island
1 review
9 helpful votes
Follow Susan P.
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I ordered two Men's Jackets for my 97 year old father as he loved his old one no longer made by JC Penney, So I looked on line and found one in his size and bought it from Poshmark and it never came. So I have been going back and forth with different customer reps so then I ordered another one from Poshmark since I didn't get the first one and they took my money and they canceled that jacket as it was not available? I am just now trying to get my money back and it become a great big hassle. Never Again!

Date of experience: September 17, 2016
Florida
1 review
4 helpful votes
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Bought an item and seller never shipped it cause they haven't logged on in I don't know how long, canceled purchase and bought the same item from different seller and they did the same thing. Can't rely on sellers cause they haven't looked at there listing in however long! Can't guarantee you'll get your item!

Date of experience: September 12, 2016
Florida
2 reviews
3 helpful votes
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Cosmopolitan Purse
September 13, 2016

What a wonder buying and receiving service I received from Poshmark and seller Peggy I think her last name was spelled Geyes.
I ordered a Cosmopolitan purse from Poshmark and received I in less than a week.
I'm over the Top Pleased. The purse is awesome in brand new condition and Exactly what I wanted.
The purse came Priority Mail and packaged perfectly.
Thank you Poshmark and Peggy Geye
Sincerely, Cassie Hinely
Miami, Fl

Date of experience: September 12, 2016