PoshmarkReviews 2,858

My sister and I have purchased 5 pairs of Ugg boots from 2 different sellers on Poshmark as Christmas presents. Shortly after the payments cleared, the sellers blocked us. Unfortunately, we were unable to cancel the orders. They've even used phony tracking #'s to make it appear as though they were delivered. They've scammed so many people that the ads have been taken down. But, Poshmark still has our money and has not returned it.

I'm sharing what has happened to us in an attempt to prevent it from occurring again to other hard working families After working two jobs, it took almost 8 months to save that money for our Christmas funds.

Poshmark is a deceitful, manipulative business operated by thieves and liars. AVOID AT ALL COSTS!

I've been waiting 5 days for the seller to ship my item, when going back and forth making offers she responded within seconds, as soon as I bought the item I waited 3 days and still hasn't ship. Contacted her several times and no response and I have to wait 7 days to cancel. I have asked the seller to cancel my order with no response, this is my first and last time ordering from this site wish I had seen these reviews earlier, and the shipping is waaaay over price for such a small light item.

I give them NO STARS! I have also filed with Consumer Complaint and provided all the same photos and videos of this nightmare purchase. I received a call from an Unknown number who left no message. I then got a call from a number *******036
Pasadena, CA,, call it for yourself and see how unprofessional it is as a Customer Service. All I was able to do is "if this is Poshmark Customer Service Scam calling, PLEASE call me right back, I have my phone in my hand, my numbers is 559*******. I have yet to receive a call back. Still no call, no voicemail, no email, no written correspondence. They will continue to scam and ripoff consumers unless you fight back. There are sellers who profit from this scam as well and should be ashamed of themselves. DON'T USE POSHMARK! Poshmark lied to BBB and said they had contacted me. They have NEVER contacted me with a call, email, voicemail or letter. This shows the extent they will go to not act in good faith. I did everything required of me. I responded that item was not as described as soon as I got it. I sent pictures, I called the only number I could find and left very specific messages, as you only get a voicemail, you don't get to speak to anyone. I feel the, in my instance, that Poshmark and the seller steal money from good faith customers. They need to be held accountable and they need to be shutdown. They blamed me and said I was not entitled to a return shipping label, nor a refund. All those impacted by bad faith sales and advertising need to stand up and fight Poshmark. They are making a great deal of money by stealing from the consumer.

I ordered two pair of boots for my daughters. The one buyer never shipped the one pair of boots and the other one sent a empty envelope to a local business in my town with my tracking # making it look like the item had been delivered to me. Poshmark debited my account immediately for both orders and now I'm having trouble getting a refund. I'd advise buying from Ebay not Poshmark.

I joined this sight and within a couple days I purchased from 3 different sellers. I bought some boots for $45 and the arrived and were the wrong size, covered in mud, and the soles were worn and the seller said they were worn a couple of times. I informed the seller politely my concerns and she blocked me from contacting her. Customer service took a couple days to get back to me and then never addressed my concerns. I will be canceling my entire account after I get my refund and my other item that seems to be lost. The sellers don't follow the rules and guidelines and they just don't care. Save yourself the trouble and stick to eBay.

I purchased many items and sellers just cancel you. Serendipity chic sold me 3 items and then just cancelled after I made offer and she accepted it. I am tired of sellers doing this or not shipping. Poshmark lets these people stay on there. I sold something and it was a set up and then someone gave me their email to do business off posh. Poshmark let them stay on. The workers at poshmark and owners are money hungry. You can even speak to someone.

I bought many shoes on Poshmark. Recently the shoe I purchased was size 6 but still very small. I told them to bring it back to the seller. Their response was so naggy. They said that I should have discussed the issue with the seller first. How do I know that the model of that size 6 qas small? I always bought size 6 shoe. I emailed them 4 the 2nd tine that I need yo send it back. Then their answe made me feel furious.,,,,,,,, once u emailed us, u don't have 2 email us again. We may not handel ur case...
Till I find another app that does the same as poshmark I will stay.
THEY ARE GREEDY AND HORRIBLE.

I ordered and paid for a pair of boots from a Poshmark "posher" (someone who has a "closet" on Poshmark). That was on Oct 26. Today, 19 days later, I still have no boots. After multiple messages to the seller (you cannot direct email them, just leave a message on their page) and multiple emails to Poshmark, I finally canceled the order. Poshmark did not want to help me get the product I had paid for, but asked me to contact the seller on the Poshmark page. Well, you can guess how that worked out. If she would ship the boots, what made them think she would answer a message? I found the boots, brand new and not used, for a lower price on another site. I won't be going back to Poshmark.

I bought a necklace off of Poshmark accidentally and tried to cancel the order about 15 minutes later. They never cancelled the order, which their website claims that you can do within an hour of purchase. I received the necklace and complained to the company, stating that they shouldn't advertise that orders can be cancelled if they are not going to honor the cancellation request. After multiple emails back and forth, Poshmark said that they would deposit $25 of credit into my account. I check last night, about 2 months after receiving the email, and the $25 credit isn't there! They are liars, they do not care, and I will never attempt to do business with this company ever again. The government should force them out of business for dishonesty and false advertisement.

I have purchased 8 pairs of jeans, 5 shirts, and 4 pairs of shoes. All were exactly as listed. I had one bad experience with a seller who sold an inauthentic item. Postmark refunded my $. If you are buying be aware of the following: 1. Look at the date of the last activity of the item. If the date is old the seller may no longer be active. 2. I make offers all the time. Most sellers will work with you within reason. 3. ASK THE SELLER QUESTIONS. All sellers that I have dealt with have been awesome. *****Remember, this is a seller site. Postmark can't control what the buyer sells or ships.

I like the ability to find items no longer in stores,
But there are other online consignment store sites that provide accurate descriptions, timely shipping and good customer service (such as swap.com). At least 30% of the items I have purchased have not been as described to the point of being unwearable. At least a third of the sweaters have been shrunk in the wash so much the knit is now tight and sizing is off. Ski pants and fleece have come with so much pulling and fabric wear as to be unwearable. I have also bought 3 items - had Poshmark keep my money for 7 days - only to have the seller never ship the item. After 7 days you can cancel, but then you still. Have even longer to get refunded. For one seller that did this, I checked her other items listed as "sold" and found that she had her shipped 3 of the 4 sold
Items. The seller has a pattern of being unresponsive and not shipping. I contacted Poshmark support and they did nothing. The seller is still on Poshmark and still has listings. Way to support fraud Poshmark! Then, they decided to suspend my account since I had "high frequency" purchased. They shut it off without notice to me for 2 days. I tried contacting them but support is only available via an email and they are slow to respond.
Once they finally responded they asked for me to provide my credit card statement to verify billing address. What a joke! I am having all items shipped to my billing address and the same place I have lived for 6 years. Most companies pay their payment processor to do fraud prevention screening - if in doubt they work with the credit card company and credit bureaus to have you validate your identify through security questions. I am happy to validate though standard processes BUT not to send a credit card statement with all my transactions for the month. Beware!

Well, still haven't gotten any of the items I bought... They brag about their "2 day shipping" and even charge you extra for it, but their incompetent sellers take on average of a month to ship, so what's the point? If I wanted to wait that long I would order something from Australia! Sellers are rude and unresponsive to messages. Several times I asked where my item was and then got IMMEDIATELY got blocked. Support center is non existent... Don't waste your money or your time :/

If you want to be ripped off with fake brands by high schoolers and wait 5 weeks to recieve your orders, this is the site for you! I've tried to buy 6 pairs of boots in the last month. Orders were NEVER sent. Then i was blocked by the sellers with no explanation. Sketchy? Eventually i got refunds, but what a waste of my time! There are a few sweet girls on this site but most are extremely rude narcissists. Try ebay or mercari, but avoid this site if you're looking for any professionalism or actually want to recieve your products.

This is the second time I've sold on poshmark. The first time was smooth sailing. Sold an item yesterday shipped it out, hours later I was sent a totally different shipping label after the package was already sent with the first label I received. Contacted poshmark for them to tell me "we recommend going to your local post office to retrieve the package because we see it wasn't scanned yet". Are you kidding me? Go to the post office 8 hours after i originally dropped it off & they think it's going to be there still? Ended up paying 12.50 to have it intercepted and returned to me which isn't even guaranteed. And why was I sent two labels? Never again. They are no help