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Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.
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I sell and most of the time the buyers try to bully and low ball on everything. Poshmark itself takes a huge cut. It isn't really worth selling on this app to put up with the buyers and Posh. I also sell on Ebay which is a lot better. I also perfer to buy off of Ebay if I buy. Posh has "boutique" items that are the cheapest and worst quality. I would be embarrassed to sell those items.
Once upon a time I fully LOVED this app until... so the other day there was a bullying posher that harassed posher after posher for what they chose to price their items as and accused some of them for selling counterfeit items when she herself was selling FAKE LV BAGS! I tried to educate her and defend the other poshers when things went left. I reported her to posh and sent them an email advising them of her harassment. Thankfully she was DELETED by posh. But why DID I GET DELETED TOO? Posh sends an email saying I was harassing as well when I Wasn't! They decided to delete my account for backing them in their policies and standing up to a bully when nobody else WOULD! I had many sales and provided excellent service to my poshers each and every time! I'm disappointed in their service to delete a reputable posher. Not only that but another posher JUMPED IN and terrorized my sister! Her account is still up and she sells fake bags and used bras! My sister was deleted also. WHAT A JOKE! I WILL NEVER RECOMMEND ANYONE ELSE TO USE THIS APP EVER!
I've been a buyer on poshmark for years and I just recently started selling. Havent had issues with either. I would consider myself a more high end young closet, with brands like Nastygal, free people, for love and lemons, Missguided, topshop, and so on. If you are trying to sell things like lularoe or Michael kors or that one tee shirt you bought 3 years ago for $10, you're really not going to sell much or make much. 20% is a pretty hefty fee, but I'm not like most poshers selling items under $20. I can make 20% less and be okay because my margins are good. If you're going to shop in posh, you really do need to learn the rules and guidelines. All the people complaining that it didn't fit and you couldn't return... Y'all need to read. DIRECTLY above the like, comment, and share bar there literally is a link to the buyer protection and return policy. Also, for those getting upset over someone not shipping an item when they haven't been on poshmark for 3 years... What's your logic? You can see the last time someone logged on. Or if you don't want to do that you could literally comment "hey is this still available" and if they respond THEN purchase. Half the reviews I see on here are just people that didn't do their due diligence and just expected things. I've begun selling at least 1-3 items a week for the past say 3 months and I'm just about at 1k in sales. You CAN do it. It takes time and effort and strategic actions, but it will produce results. Posh handle: lil_livs
I made my first purchase on poshmark 2 weeks ago. It was dress advertised "no flaws". When I received the dress I was disappointed as the elastic was over stretched which made the dress ill fitting. After paying over $50. With shipping one would expect a decent item. I complaint and waited 2 weeks for a too bad no refund response from company. Ebay is so much better. Do not recommend this site.
I bought a pare of Lysse Leggings on the site that I thought was a good deal. When I opened the packaged the pants weren't even leggings and was a brand I had never heard of. They were ugly AF and looked nothing like what I ordered. The return process is miserable. You'd think Poshmark would give you the money back immediately, but you have to wait DAYS for the review process.
I bought a purse from a seller on poshmark.com. The seller stated on the ad the purse used only once and practically new, so I offered a price according for this 'new bag'. Right after I receive the package and I saw there's a large area of leather on the handle rubbed off on the surface, and there some white scuff on it as well. So I report the item not as described immediately. After filed the case, one week past I haven't heard anything from them, besides the seller was very nice told me do not worry and she will work with me and willing to accept the return. But both seller and I didn't hear anything back from poshmark after a whole week, finally I had to contact my credit card company and asked for help. It's about right after my credit card company contact them, they send me an email and offer $200 credit on their website, I refused. And I responded told them I just want my money back, and seller have no problem to take the returns. after a few hours I received another email from them, they said they will not issue a refund to me, instead they gave me $250 credit on their website and tell me to keep the bag no return. I don't understand why are they being so hard on the buyer even though the seller is willing to take the return. They don't want to give up their 20% commission on this $2200 Purse. That is like rob my hard earned money, totally unacceptable. Hopefully my credit card company will help me get my money back as soon as they can. And I want everyone know do not buy anything on there unless you don't care will you receive.
I sold a bundle of clothes. And thank the lord nothing expensive was in it. But she returned it(which is totally fine) and I get it back and she has put in different clothes and then precedes to call me a liar. I let poshmark now and send lots and lots of pictures. And I got a notification today saying she gets all her money returned. And she told the truth. So now I'm stuck with ugly clothes that aren't even mine. I love poshmark. But I don't love selling stuff just because there's a lot of fraud and poshmark takes the buyers side every single time.
Tons of cheap ladies on there. As an occasional buyer, there are tons of options and variety of items. But if I really like something I would get it. I wouldn't insult sellers when they have a price set already and I make a very low offer. Now I am a seller as well and I am very proud of the items I have since most of them are the name brand luxury rare bags and shoes. It bugs me how some of these peasants try to go low thinking I would take the offer. Honestly I sell mostly on Tradesy and EBay but Just trying out Poshmark. Sometimes I feel like there are more tweens and scammers than legit buyers. Lol
Overall poshmark is the best resale option out there. It gets a little annoying with lowballers, but its overall better than the other apps. I haven't bought anything, and so far I haven't had any claims either, and that is with about 80 sales. Even if 1 or 2% of sales would become a problem, I wouldn't mind. I take a video with my gopro of myself boxing it up and use some sort of identifier to show it was the same package that hasn't been tampered with (ex write with a marker all over packaging tape). When I get to the post office I turn the gopro back on, show it is the exact same package, and keep it on as I drop it off. That way, if there are ever any claims, I have video proof of EXACTLY what I sent. The fees are high, but if anythign is lost in the mail, they will refund the buyer and pay the seller. They deal with all the mail claims. Customer serivice takes a while to get back (I've had a couple questions before) but at least they aren't rude like mercari. Be careful when buying expensive things, but overall its good. Also fund are released 3 days after the package was delivered automatically and you can transfer to your bank account at any time (mercari only transfers on mondays and if you balance is above a certain amount)
I placed 3 orders with 3 different sellers. Each listing was described as like new and cost over $100.00. Order 1: ripped across back shoulders seam, visible only when pulled open while being worn - UNWEARABLE. Order 2: Looked good in photos but arrived badly wrinkled beneath arms, breast and at the waist - obviously worn and sweated in for hours NEEDED FUMIGATING. And was not 'like new'. Order 3: Never arrived - post office said it was delivered but it must have gone to the wrong address. Because Post Office said it had been dropped off, Posh Mark says this is my problem. Post Office insists it was delivered - but it wasn't. I work from home and talk to me mail carrier almost every day - she did NOT deliver it. TOTAL LOSS: $345.00 never again I'M DELETING MY POSH MARK ACCOUNT
I ordered a purse the look awesome and I was very excited to get it when I received it I was so disappointed it was not shinny and worn very much I followed all the direction to return it but Poshmark made the decision not to return it for me I took it to a second hand store and they wouldn't even buy it so I'm out $65.00 I think that is really sad that they don't back what is on their site I would caution everyone one to be careful on that site
I have been on Poshmark since September of 2015. I have sold numerous items, most of which earned 5 star reviews. I recently sold a dress I bought from The Limited for $6 to this person who filed a claim about it saying "it's not as described". I was furious with the claim as I thoroughly inspected the dress and found nothing significant wrong with it (there was a small snag that was denoted by the "near perfect" condition). I am assuming the clowns that run this site are going to side with this fool who begged me to lower the price. I will be deleting my closet after I get this claim reviewed.
Got a pair of Jo's Jeans. Apparently they were hemmed really short. Ask for refund and sent a picture in. They still ran the credit card and asked for more pictures. No refund. Poor service and no protection for buying.
I've been selling on Poshmark since January of 2015 and have come across some scammers. However, last week I sold my Michael Kors Satchel to a buyer and upon arrival she claimed that the MK FOB was not on the handbag. I purchased the handbag from a retail store. The person who purchased the handbag did not have listings and there is no way to identify the person other than through Poshmark. Now, Poshmark is returning my authentic bag without it's FOB! I am coming off this site after this and several other close calls with scammers and closets selling fake MKs, LVs, KSpades and the like!
So I've been wanting a certain pair of shoes for along time but the price was just out of my range until one day I came a crossed them on "Poshmark" for just the right price so super excitedly I whip out my prepaid visa and purchase them the website claims 3-7 days shipping so I wait and wait a week goes by and my order still says "processing" another week goes by and no change when I email them they say I'm sorry we could not get ahold of the seller you can cancel if you like and wait 1-30 days for your money back thanks Poshmark for nothing but disappointment seriously take the old ads that haven't been updated OFF your website so people don't have to experience disappointment it really sucks when you think your getting what you've wanted for along time just to be let down and on top of it out of your money til god knows when! Really scared to order from them again and considering deleting the app
I've decided to thin out my closet, and thought this would be a fun way to do it. I'm not really there for the $$ but, it's nice have a bit of cash for little things now and agin that I find interesting. Also, one of my father's clients is in the habit of paying him in high priced fashion items from their stores, and he gives me things. Much of it is too big, I have really small feet, or things I'm terrified of using for fear of destroying. They own a consignment store I think, as most of it is gently used. So, I put this up at Posh. So far, so good with the selling. I made over $400. Granted, I price with shipping in mind, plus the fact that I myself haven't paid for the high priced items I'm putting up. It's just for fun for me really. I've even redeemed $300 of it to my bank account without a problem, and kept $100 there for buying things that interest me.
Buying is where things get hairy there. I've learned to stay out of the boutiques, as quality is poor. Also learned to read comments of sold items, and love notes. From someone's closet, I got a Michael Kors phone case that was exactly as described, and I love. From a boutque I got a dress that looked nothing like the pics in terms of quality. They deleted my love note review as well, when I complained as well, when I complained a bit. READ COMMENTS as love notes can be deleted. As a private closet seller, I rely to questions asked, and I point out the flaws in anything that I'm selling. You buy from people like that, I think you'll be fine.
Like so many people on this page, I went through the countless emails of describing my problem. There is no phone or chat so you can readily get things taken care of. It is a long waiting process to get a problem taken care of. I ordered shoes from an irresponsible, incompetent seller who couldn't even get the package scanned at the post office. Even with the USPS website available and it stating no package for them to ship, I still had to wait 19 days to get my refund. Here is the happy note, they just as of today refunded my money for this horrible experience. With that being said I would like to express my sincere empathy to all the people on this website that never got refunds and were taken for even more money than they gave consent to. I think it overall boils down to the seller you choose. There is no rating system that I can see for sellers with feedback so you know if these people are okay or not. Oh, also of note, my seller was able to somehow block my messages so I could not correspond with them.
In the end, however, I gave them a 3-star review because they did do the professional thing and refund my money to Paypal, the ordeal it was.
Maybe they will implement more suitable criteria for sellers. But I'm taking my account down.
I am closing my closet because the platform has drastically changed. I keep my prices very real. Brand new, very current denim is under 20.00... but, if you follow any poshmark Facebook page you will see that so many women aim to actually make a living doing this. Boutiques are now everywhere and they are ridiculously overpriced and the inventory is exactly the same. Quality is poor, poor, poor. If I see one more pair of legging paired with a cold shoulder tunic, I think I'll puke! The site experiences frequent hacks and banking info is compromised along with credit card fraud being rampant. Customer service is overseas, so any support takes 48-72 hrs and is mostly copy and paste responses due to the language barrier... not at all helpful. I really feel your best bet is still in retail shopping. You get excellent customer service and if you don't you can resolve issues on the spot. I'm no longer a fan and feel it's cashing in on the ease of online shopping that leads to over shopping, that leads to money problems that leads to desperate women needing to resell their clothing... or shopping remorse that causes people to then destroy items and open claims for a refund... it's filled now with scamming and unethical shoppers. NOT WORTH IT.
Don't sell on here, I entered my correct routing number and account number to my baking account and never received a penny I earned. This is such a horrible scam. Very disappointing.
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!