PoshmarkReviews 2,861

Ordered an item that wasn't as described. Like pulled to the point it's so irritable in the skin that it's unwearable. They rejected my dispute now I'm stuck with an item someone lied about. Their fees are too high for their sellers and their customer service is trash.

There is no way to directly message someone. When you put a message up it's for everyone. While I'm waiting on the seller to message me back the next day someone buys it because she dropped the outfit down for me. I didn't even know. This is useless and a waste of time especially when you don't have another one available. I'm having to lose out because of poshmark's notification system.

Honestly, a ridiculous company! There's isn't a written contract that the buyer or the seller signs. Again, Poshmark takes a cut from the seller who originally paid a lot of money for their item. A person might as well sell it on their own and get 100% of the selling price which is what I'll do. I regret selling on Poshmark because they've made a lot of money on my sales and don't care to step in help when there's an issue. I'd love to see if this happened to anyone making this decision because they'd feel the same way.
I've had a lot of experience with buying on eBay and they're customer service is always there to help. There isn't even a person on Poshmark that you can speak to directly. That is also a huge problem! Basically, a person is in communication through a stupid email. I don't really think Poshmark can be talking about contracts when you don't even really know if there's a real person on the other end.

I bought a 20 lb weighted vest from a seller on Poshmark,@ladymary59. When it came it had no weights in it. I immediately notified Poshmark and asked to return it, because of what use is a weighted vest with no weights? They said to talk to the seller, who said she had some weights. When I asked to buy the weights she said they would to too expensive to send. I looked up her ad and saw that it did say weights were not included---was that disclaimer there when I purchased it, I don't know, but I was not happy with the product because it was defenitely not as expected and worthless to me as it was, and wanted to return it. In spite of this, Poshmark released the funds to the seller and neither the company nor the seller would budge. I ended up buying the same product from Amazon for $6.00 more--including the weights and am happy with the Amazon one. If I buy a red vest, I don't expect to have to buy red dye somewhere and color it red. If I buy a weighted vest, I don't expect to have to buy weights somewhere else to make it weighted. I will never buy from Poshmark again, and I advise everybody else to avoid them as well--unless you want to throw your money away.

Ordered a size 10 got a size 9 and won't help this place is worthless and wouldn't buy from them ever stay clear unless you want to throw money away they $#*!ing suck

That's called gently used.Dont trust Poshmark any moreMix mash.Sam LV and sam Cklair.Be careful.Never trust there pictures

I was setup for disappointment from the seller to the establishment representing customer service. During the time of purchase to the final day being forced to cancel was saddening. Several messages were sent to seller requesting tracking information for days without a response. Over a week later I received an email stating it was shipped but PM showed on website still no tracking information. Seller sent an email informing that he'd look into it but never a follow up and proceeded to call me being rude. I stated only that being direct, asking for information in a timely manner was all that's awaited. Several attempts contacting Customer service was unsuccessful also. Every response was an automated email stating someone would contact me but if I felt a refund is warranted after seven days if not received. I waited patiently for the intended gift to arrive in the new year but nothing so it was cancelled. I requested another response from CS about my refund and expressed my disappointment. Embarrassed about what I had experienced and expect an immediate refund.

Shortly after buying boots, one sole came off, but they wouldn't refund me because it didn't break immediately. It automatically "accepted" my purchase for me, then they refused to refund me because I didn't respond in time. The boot appears on the inside of the sole to have been poorly glued back together. Just awful. $150 for garbage.

UGG boots ordered as a Christmas gift arrived quickly and were immediately wrapped. One Christmas it was determined that the seller (@sugarbea) sent two Right Foot boots.
Postmarks response was the funds have already been sent to the seller and issues must be reported within 3 days of arrival.

Both my credit card and bank account had fraudulent activity of thousands of dollars within an hour of a purchase on poshmark. Now I am going through reporting the fraudulent activity and all my accounts are frozen because of poshmark. So please, don't trust them, they are fraudulent and a scam.

After placing an order for some shoes which were supposedly available I received notice a week later that my shoe size was not in stock and I have to wait 10 days for a refund….
So I basically gave my credit card information and waited a week only to be told I will not be receiving the item ordered and I need to wait 10 days to get my money back for merchandise I never received
I will never place another order with Poshmark

I ordered a suit and when I received it, there is only 1 piece. I am missing the pants. They are telling me that suit does not include pants. I would like for them to provide what I paid for.

I purchased a string of Christmas lights. Naturally I should have expected- several were dead and the lights were just thrown in a bag (not in a box as advertised) and then in a box.

No merchandise after 14 days, customer service has no idea why! The seller never after 4 messages never responded.

They condone the use of deceptive advertising by vendors! Poshmark Support will support sellers regardless of how many photographs you submit, so don't even bother contacting them! Money is all that matters to them! Thiefs and Thiefs!

I placed an order and my charge card was debited. Neither the product nor an updated response ever arrived so I checked my account on their website only to discover they had decided to cancel the order. The reason given was that their shipper does not deliver to my area. Courtesy would suggest they not accept my order in the first place or at a bare minimum they should have advised me of their decision to cancel. I would never have known had I not signed into their website.

At least the charge was refunded plus I now know not to deal with the company (this was my first and last experience). Now I know the reason for their horrible customer reviews.

I purchased an upscale designer dress on Poshmark which was advertised as being in excellent condition,. The dress was authenticated by their specialists. When it came to me, I saw that the dress was authentic, however, visibly damaged with holes in the seat area from wear. I reported this to Poshmark and sent them pictures of the holes. How their authentication specialists missed that remains a mystery. The seller kept saying that dress was in excellent condition. A couple of days later Poshmark, emailed me saying my return request was denied! I was urged to list it again on Poshmark if I was not happy with my purchase so they could make money on it again. I was shocked that I was stuck with a damaged dress, and Poshmark did not protect my purchase! BUYER BEWARE: POSHMARK DOES NOT PROTECT YOUR PURCHASE.

THEY DO NOT KNOW HOW TO RUN A BUSINESS, THEY DON'T ANSWER ON TIME, THEN SAME ANSWER FOR TEN TIMES, PLAYING STUPID AND TRYING TO BUZZ YOU OFF, THE GAVE ME CREDIT FOR SOMETHING TO PAYPAL ACCOUNT THAT I DON'T HAVE, I PAID WITH CREDIT CARD, BUT I ALL READY REVIVED THE CREDIT THROUGH ME CREDIT CARD, PEOPLE PLEASE DO YOURSELVES A BIG FAVOR DON'T DEAL WITH SELLERS LIKE THIS ONE YOU DON'T NEED UNNECESSARY HEADACHES. HERE ASKING FOR PROOF OF PURCHASE I WILL TRY GETTING A SHUT OF C/CARD

They reimbursed me for my lost package. And restored my faith in them. They kept their word and deserve and update on my review. I'm happy with the service.