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Maryland
5 reviews
6 helpful votes
Follow Carmen T.
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Initially I had a good experience with Poshmark, their platform is pretty user friendly if you're a seller. I've had some concerns because of a few things, the amount of people selling "inspired" or being out right scammers is disturbing and makes things difficult if you're selling actual legitimate items. Even when you report this through the poshmark app it seems as if they don't do anything which is incredibly frustrating.

The second issue I have is when you're dealing with a buyer issue, they are pretty much non-responsive to any input the seller has. I can understand wanting to protect buyers but considering that Poshmark takes a 20% cut from their sellers, as sellers we're also consumers too. I've had too many issues as of late and have quit using poshmark to sell my gently used items. I'd rather donate them and get the take write off then having to deal with these people who don't care. And good luck getting an actual person to contact you as there's no info on their website.

Date of experience: March 6, 2017
Florida
1 review
3 helpful votes
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Not working well for me yet as seller although it is very easy to get a lot of followers. Seems more people are trying to sell than folks want to buy on Poshmark. High Shipping cost and 20% commission to poshmark makes buyers think twice about shopping here.

Date of experience: July 12, 2017
California
1 review
7 helpful votes
Follow Amirah H.
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Never ever again! Sellers misrepresentation on items no phone number to customer service support and good luck returning item for misleading you into buying! They sell fake defective merchandise and your stuck with the stuff

Date of experience: December 15, 2016
Colorado
1 review
9 helpful votes
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Don't
July 23, 2017

Don't. Do not buy from this site. I have purchased a cross body over 2 weeks ago and it still hasn't shipped. However, my card has been charged! I can't even get the seller to respond to messages. Stay away..

Date of experience: July 23, 2017
New York
1 review
54 helpful votes
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Poshmark is the worst!
September 2, 2021

I was not 100% satisfied with a purchase and Poshmark refused to refund-I created a case thru Paypal and now I'm blocked frm buying.

Worst business model! Waste of time when you get something that is misrepresented in pics! No response from customer service other than an automated message! Such a disappointment!

Date of experience: September 2, 2021
Michigan
3 reviews
0 helpful votes
Follow Veronica K.
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I am a 5 star seller who strives to sell items accurately and ship quickly. At least 8 times, I've received an order not the color as pictured (poor photography), or orders haven't been fulfilled, or flaws haven't been disclosed. I have gotten some very nice items, but one has to be very cautious of who they're dealing with (you have NO idea). Check "about" to see when they were last on--but even that's not failsafe. I will probably "close my closet" at the end of 2021, due to the hassle. Also, PM takes 20% of earnings. Yeah, it's nice that shipping is predetermined, but I feel other apps like Mercari are better as far as customer support.

Date of experience: September 3, 2021
Oklahoma
2 reviews
11 helpful votes
Follow J L.
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If you try to get in touch with Poshmark... good luck with that. Their customer service is the worse. Also, watch out for sellers selling fake LV, Chanel, etc. It is amazing how this company has so many users. Their fees are 20% which is extremely high compared to sites like eBay. They say but we don't charge you to list. Well, actually eBay doesn't charge either nowadays with specials and when they do it is about ten cents. People sell on Poshmark mostly used clothing and very seldom describe any flaws. I would stay away from this site!

Date of experience: December 27, 2016
Colorado
1 review
1 helpful vote
Follow Stephanie F.
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I've yet to have any real issue with buying or selling. I love that listings don't expire, unlike some other sites. But there are some things i don't like. Sales can be slow. It unfortunately caters more to a higher end market. I'f you're not buying shirts that cost at least $40 new, good luck getting any interest from shoppers when you go to sell your old wardrobe. They have a flat $2.95 or 20% fee, whichever is greater. And they handle shipping on their end, you just print the label and go. Awesome... until you have someone offer $3 on an item. Really? I can make a whole nickle on a sale? It would cost me less in gas and time to dump everything at a thrift store. Everyone says how active a user you are will determine how well your sales flow is. I find it very time consuming to constantly share and follow. Time would be better spent listing and shipping.

Date of experience: September 2, 2017
Virginia
1 review
26 helpful votes
Follow jay c.
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A total nightmare. How can I give them no stars because they've earned it. You make a purchase and Seller doesn't ship after 11 days waiting. You're contacting Poshmark for help to get caught up in this loop that says "we'll get back to you". They never do. Had to contact PayPal to get charges reversed.
You'll get more satisfaction from burning your money than shopping here. At least you know where it went:)
Stay away unless you like terrible, horrible, non responsive service.

Date of experience: April 30, 2020
North Carolina
1 review
4 helpful votes
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Horrible experiences
August 16, 2021

There are a lot of people selling junk on this site, just like everywhere only worse. Twice I got bad products - dried up makeup, shoes with soles half off, sweater with huge holes, etc. After lodging complaint, with photos, was told the transaction stood. Poshmark supports sellers and leaves buyers in the hole.

Date of experience: August 16, 2021
New Jersey
1 review
1 helpful vote
Follow Soonaj F.
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Buyer beware. Poshmark depends on free employment by users to report replica items and does not remove items reported. Inexperienced buyers may end up with replica items unbeknownst to them as pm only offers authentication for items purchased over $700. The fake Chanel's and Hermes are plentiful and I don't know how they are getting away with this.

Pm takes a whopping 20% off each sale which is outrageous. You have to inflate all the prices to cover those costs but then nothing sells. I moved back to Depop and eBay which is much cheaper and they actually monitor their own platform for counterfeits.

Good riddance pm

Date of experience: October 22, 2023
New York
2 reviews
5 helpful votes
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Ordered pair of nursing shoes and waited 9 days but seller never mailed out and Poshmark did charge me. They don't refund until after 7 days. I will check credit card to make sure they refunded. Also didn't realize until later, you can't return wrong size. Amazon prime so much better and no hassles. Will unsubscribe Poshmark especially seeing all these bad reviews.

Date of experience: September 29, 2018
New Jersey
1 review
0 helpful votes
Follow Mara O.
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Not bad at all!
March 1, 2016

I recently start on this site trying to sell but of course order some staff. So far so good! Received what was described. One thing awful is they allow to bargain it down, after 20% their profit there is nothing left, Oh well, that's more time wasted than received in return on sales.

Date of experience: March 1, 2016
New York
2 reviews
12 helpful votes
Follow jane b.
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I really loved this site when I first started selling a few years ago. Put up with the insanely high fees because of the ease of the shipping labels. But the customer service has gotten worse, and there is almost no recourse against crazy buyer scams.

I recently sold an item of clothing in flawless condition to a buyer who then tore it in order to send back (strict return policy prevents sending items back unless damaged). Poshmark refused to give me the money from the sale, without any reason for siding with the buyer, despite the fact that I had pics pre-sale. I have a friend who had the same thing happen to her twice. Ruined item AND no money for sale. It also takes them way too long to respond to complaints, if they respond at all. Aside from it not being worth the hassle I'm leaving on principle. Seller beware!

Date of experience: November 7, 2018
Florida
1 review
2 helpful votes
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SCAMMARK
October 25, 2023

I unfortunately spent 100$ on junk from a live show *******@monkeybutz
And Poshmark was no help at all. She sells stuff in a very dimly lit shed and I wanted to return two items that looked like she dug it out of the trash. Clearly Poshmark is more concerned with saving the seller who they make money off than the satisfaction of new customers! Not to mention they just send you a message saying nope not going to refund you and that's it. No one you can talk to directly. I completely understand why there are so many bad reviews. Don't waste your time on this Mikey mouse operation that doesn't even have a call center!

+2
Date of experience: October 25, 2023
New Jersey
1 review
5 helpful votes
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Shipping is outrageous
February 8, 2017

Poshmark should be amazing but it's not. Shipping is absolutely outrageous. Why am I paying $6.49 for something that weighs 3 ounces? Also the app is not friendly or fast why can't I add all my pictures at once? I'm glad all these new platforms are launching like fashion stash, Vinted, etc. so everyone can move away from posh and stop getting ripped off

Date of experience: February 8, 2017
Texas
1 review
9 helpful votes
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Very undependable
November 15, 2017

Stick with Ebay, Poshmark has screwed me multiple times in that I have purchased several things and only ever received about half. Most sellers give very little info on their listings, and wont answer questions when you ask.

Date of experience: November 15, 2017
Illinois
2 reviews
0 helpful votes
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No customer service
January 28, 2023

Please beware before shopping on this site. You will not receive any help from customer support at all if anything goes wrong. A lot of seekers are misleading and you can not do a thing about it. Just shop eBay or even Mercari is better than poshmark!

Date of experience: January 28, 2023
Texas
4 reviews
17 helpful votes
Follow Elaine M.
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Don't bother buying anything from Poshmark. You'll regret it. Seller cancelled sale saying item was no longer available, but the item is still listed. My credit card was charged! There are plenty of other online sites where you can buy second hand clothing and goods. I get the feeling a lot of these women who sell on Poshmark are desperate for money, have cc debt and are unprofessional sellers.

Date of experience: June 12, 2022
Nevada
1 review
4 helpful votes
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Online Garage Sale
June 7, 2021

This site has turned into a giant online garage sale without the bargain pricing. People mostly selling overpriced garbage. Also, there are now a large number of closets selling used socks and "well worn" shoes as well as used underwear with semi explicit photos. Oh, yeah... I forgot to mention anal plugs and vibrators. That's just not appropriate yet Poshmark does nothing about it. I'm for sure not a prude, but there are teenagers using this site. I've been a seller since its first year and it was a good idea gone bad. Between the huge number of scammers, knockoffs and misdirected fetish sellers, this place is a waste of time unless you're into slumming now and then.

Date of experience: June 7, 2021

Overview

Poshmark has a rating of 1.3 stars from 2,852 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
773
value
698
shipping
672
returns
649
quality
631
+781