Specifically, my first order was from VARNSMELLIE and she sent me a rayon dress that has been dried. Rayon shrinks. It's a good 5 inches shorter than the dress should be. It should be 55 inches. How do I know? I have two other dresses that are the same style and brand. She was everything but pleasant about it. I'd rather let my dog use it in her bed than return it to her and allow her to con someone else. The whole site seems shady. I've been waiting for another item to ship for 3 days.
The site is great, as long as you don't need customer support. If you do, good luck with that. Not sure if they're short staffed or if they need to retrain staff. Either way it's extremely frustrating.
On January 10, I ordered a small blooming plant that was needed by a certain day. According to the Poshmark website, this order was supposed to be delivered in three days. After my request three days later, Poshmark responded that the order is delayed "due to Holidays" (?). Ten days later, Poshmark advised that the order was cancelled due to a damage of the plant, and my money will be returned to my credit card within three weeks. This is a fraud!
I have bought several designer brands for next to nothing. Everything so far has worked perfectly with the Sellers I have worked with. High quality merchandise, new condition, fast shipping. At this point, I would highly recommend!
Poshmark is not to be trusted. I placed an order with them and 9 days later it had not even shipped. You cannot get ahold of anybody on the phone or via live chat. You have to send them an email and hope they respond as promised within 24 hours. I would seriously doubt that you would come to any type of a resolution such as getting your item or a refund. Poshmark is the worst online retailer I have ever seen. Stay away from them if you value your money.
I am a mature woman who shops and sells on many sites for fashion. I thought I would try something new... well, i found a pair of booties I wanted saying size 8. I ordered them and they fit like a 7! I could not get my foot in. You would expect to be able to return them immediately, they gave me the run around and said in an email I would be getting an "order review" for what! They just did not fit. The seller should have stated they ran small and narrow. To not be able to return anything on the site. Is a DO NOT BUY HERE!
If you aren't looking to make a profit and have all the time in the world to continually share your listings, then POSHMARK might be the place for you. First off. They take a whopping 20%. If you don't spend every day sharing your items it's not likely that, you will make many sales. Buyers take advantage of the Poshmark's honor system. Nine out of 10 times Poshmark will side with the buyer... no matter what. It's an energy draining sales podium with little rewards. Save your time as well as, your money.
Ive order twice from this site and the people leave out so much. Ive gotten smelly sneakers. Ive gotten necklaces that are broken or I cant even open to wear. The sellers look at you like its your fault. They wont issue you a refund even though the products arent as they say. Its just annoying and now Im scared to try anything else. Money just wasted.
Horrible customer service! They are only interested in growing and clearly everything else has to stand behind. I bought a LV bag which I'm still sure is fake, but they "authenticated" it and gave me a credit for the bag not being in the promised shape. A couple of days later, I wanted to use this credit and it disappeared completely. No track, no history, nothing that even showed it was there. When I contacted the customer service, they asked me to provide the original emails because "they could not find it"? Wtf, this is their customer service?
A few months later, I have another issue: shoes advertised size 8 are actually size 10. Of course, nothing can be done...
Worst experience, I'm writing off that credit I have there... trouble is not worth the credit!
Recieved a package from Poshmark Had no idea what it could be. Opened and it was a Louis Vuitton diaper bag! I am 63 years old. They ( Poshmark and seller) stated I bought from auction. In the few years that I had purchased from Poshmark, never ever did I participate in any auctions. What is frightening, is that they were able to charge my pay pal account. ( cause it's my preferred way of buying) scary. I explained I had no idea how that happened. I was a good buyer, payed fast. Had no interest in a diaper bag. Never participated in an auction. I have no idea how it was " liked " on my account. No other signs of looking for baby products or baby bags. They didn't care. As far as I am concerned they stole from me. I offered to pay shipping back. Disgusted with thieves in the internet. I will talk every one I can find from going on this site.
Impossible to talk live to someone. I made purchase with them over a week ago and have not heard from seller and reached out to "customer service" and no reply. I typically use Tradsey and the difference in the two is vast. I buy resell often and have ever been unable to reach-someone live. It's ridiculous. Take my advice, and use other online resell.
Okay I gotten some pretty sweet deals on here like a Tiffany & Co ring for $40! Yes it was authentic(: Also a coach bracelet for $13. Most of the things are over priced and posh does take a big cut when you sell things. I think it's worth it if you take your time looking around.
Right now they are having a special that if you sign up you get $10, give it a little time and they will offer you 99 cent shipping for your first order. My friend got a Burts bee set for free. Use this code and try it out, maybe you will like it(: the code is BKUZG
This website is a joke. Someone halfway across the country fraudulently purchased something in my name with my linked payment method. I've contacted poshmark multiple times and have heard nothing. Thank goodness my bank stopped the payment. Then because I reported the purchase- my account gets terminated and I can't contact the seller! Wtf! Find your used clothes and accessories elsewhere.
I bought a used Daniel Cremieux belt that typically goes for around $100 new, for $34. It had that nice looking twisted leather. After one wear in house, it falls apart. The twisted leather provides less strength than a single piece of leather. It can unravel. The seller had pushed it together for photos, but must have known it was about to fall apart. Poshies said I "damaged" it, and thus no refund. Classless, illogical, unprofessional. Done with you twisted Evil Poshies.
Before you purchase anything form this website please be aware that is almost impossible to return the items. The customer service is the worst, they already have the pre-writhing email to request the pictures form you and as much as you provide information you still can't return it. DO NOT buy anything form here will make your life easier. Worst experience ever and I will never spend a penny here again ever!
Think of POSmark as high school all over again. A bunch of snobs reporting people thinking they know every policy about this horrible site. I encountered a scam from Nigeria today and they blame the victim, not the scammer! I would strongly discourage everyone from joining this site. They also take 20% of your profit, unlike eBay, which takes only 10%.
Bought items that didn't fit right and customer support is failing to let me return the item. I don't wanna buy things that don't fit right. I'm not a perfect size. Clothing is not all sized the same. A 31 in one brand is not the same size in another. If it doesn't fit then poshmark should be more than happy to let the customer return the item. The pic below was advertised capris or Bermuda shorts on a woman 5'6" or taller. I am 5'3".
Bought a brass purse and seller shipped it in a flimsy envelope with only tissue paper... no packing whatsover. Of course the post office bounced it around... now the clasp doesn't match up to the catch. Contacted Poshmark, sent pics... not good enough for them. They wanted detailed pics but the ones that I sent clearly show the problem. Done with them! What a farce! Don't buy from their site... they have no concept of the difference between a leather and a metal purse.
Ordered item paid for item. Received receipt for item and notified item ready to ship then while waiting for delivery almost two weeks later received email seller cancelled order. This seller continues to sell items after excepted my offer. I don't recommend using poshmark. Can't depend on sellers. My opinion
I spent nearly 3 weeks adding people sharing posts and all the things that they encourage you to do... I ended up following 18k people. I bought 1 thing it was hassle free... but I don't have the time to put in all that this app requires to be successful. Much better to use your local market place on FB or VarageSale. Plus they don't have all their ducks in a row for shipping between the US and Canada... in this case I'll stick to eBay.
Answer: You've got to be smart about shopping online these days. There are scammers wherever you go. That said, if you follow the guidelines and steer clear from trading, which most sites don't condone, then you'll be fine. I've purchased over 100+ items on poshmark and have sold over 90+ with complete success, with the exception of the one time I decided to trade... I've purchased low prices items before and received junk a couple times, but Poshmark ALWAYS refunded me! Maybe I'm super savvy, so here's what I always do: 1. Always checkout the seller's reviews. 2. Always ask if there are any flaws with used items. 3. Always ask if sizing is TTS: "true to size" 4. And most importantly, always ask if it's authentic (unless otherwise specified in the description) These 4 questions have always led me to receiving exactly what I wanted and at half the retail price! Plus, it's so much fun! I've made a considerable amount of income from it, while also adding a nice set of items to my own closet! Good luck out there!
Answer: I have received every item I have ever bought on poshmark. It arrived on time and was in the exact condtion as was promised and how it appeared in the pics.
Answer: Well yes she received the boots and probably didnt like them or they didnt fit etc. she is trying to get her money back by trying to re sell them for 70.00 however she would only get 56.00
Answer: It took a long time, but today Poshmark said they refunded the entire purchase amount plus shipping because the booties I ordered were misrepresented. It took About a month and a half. Two times they offered me small credits toward another Poshmark purchase. I filed a very well documented (12 pages of emails, screen shots of the ad and screen shots of dialogue between me and the seller, Kimology) fraud claim with my credit card company, and I emailed Poshmark's customer service to advise them. Two days later they told me they were refunding my money. We'll see if that happens. Poshmark's customer service is terrible, but persistence paid off. Best of luck to you!
Answer: Ask probing questions: non-smoker? Ever been dry cleaned? How worn is it? Cats? Etc
Answer: I have the total opposite reaction to this question. This mystery group that decides what the outcome will be is ridiculous. You can't talk to anyone, and my last attempt to get support through emails, took one month! Not a fan of learning who the good sellers are by trial and error...
Answer: She probably stalked the other seller's listing and found you commented on the item you purchased. So technically, yes they can see what you buy as long as you commented something on the purchased listing.
Answer: Be careful on posh because they do not have your back. There is a lot of scandalous people on posh. Be careful on ebay as well. I bought a Michael Kors set on ebay that was listed as excellent condition but it was stained and reeked of cigarette smoke. Ebay did not refund my money. They said since it wasn't listed as brand new with tags I was screwed. I was out $315. Who wants a handbag and wallet that smells like shit? I think twice before buying on Ebay since that experience. Shame on the dishonest seller and Ebay for allowing that behavior. Good Luck!
Answer: Have you sent an email to Poshmark support? I have before and they did respond
Answer: You unfortunately cannot return an item if it doesn't fit. It's best to ask the seller the measurements of the item, if they tell you the wrong measurements you can return it. If they will not give you the measurements then don't buy from them. I'm new to selling on Poshmark and I will allow people to return their items if they don't fit because I believe that's what's right, you will find other good sellers!
Poshmark has a rating of 1.3 stars from 2,852 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.