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North Carolina
1 review
4 helpful votes
Follow Shannon W.
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Specifically, my first order was from VARNSMELLIE and she sent me a rayon dress that has been dried. Rayon shrinks. It's a good 5 inches shorter than the dress should be. It should be 55 inches. How do I know? I have two other dresses that are the same style and brand. She was everything but pleasant about it. I'd rather let my dog use it in her bed than return it to her and allow her to con someone else. The whole site seems shady. I've been waiting for another item to ship for 3 days.

Date of experience: May 16, 2019
New York
1 review
8 helpful votes
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The site is great, as long as you don't need customer support. If you do, good luck with that. Not sure if they're short staffed or if they need to retrain staff. Either way it's extremely frustrating.

Date of experience: November 20, 2017
Texas
2 reviews
36 helpful votes
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On January 10, I ordered a small blooming plant that was needed by a certain day. According to the Poshmark website, this order was supposed to be delivered in three days. After my request three days later, Poshmark responded that the order is delayed "due to Holidays" (?). Ten days later, Poshmark advised that the order was cancelled due to a damage of the plant, and my money will be returned to my credit card within three weeks. This is a fraud!

Date of experience: January 20, 2021
Oklahoma
1 review
1 helpful vote
Follow Donna H.
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I have bought several designer brands for next to nothing. Everything so far has worked perfectly with the Sellers I have worked with. High quality merchandise, new condition, fast shipping. At this point, I would highly recommend!

Date of experience: May 8, 2016
Alabama
2 reviews
17 helpful votes
Follow Michael T.
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Poshmark is not to be trusted. I placed an order with them and 9 days later it had not even shipped. You cannot get ahold of anybody on the phone or via live chat. You have to send them an email and hope they respond as promised within 24 hours. I would seriously doubt that you would come to any type of a resolution such as getting your item or a refund. Poshmark is the worst online retailer I have ever seen. Stay away from them if you value your money.

Date of experience: August 13, 2019
California
4 reviews
16 helpful votes
Follow Deborah E.
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I am a mature woman who shops and sells on many sites for fashion. I thought I would try something new... well, i found a pair of booties I wanted saying size 8. I ordered them and they fit like a 7! I could not get my foot in. You would expect to be able to return them immediately, they gave me the run around and said in an email I would be getting an "order review" for what! They just did not fit. The seller should have stated they ran small and narrow. To not be able to return anything on the site. Is a DO NOT BUY HERE!

Date of experience: January 27, 2016
New York
5 reviews
20 helpful votes
Follow Lisa z.
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If you aren't looking to make a profit and have all the time in the world to continually share your listings, then POSHMARK might be the place for you. First off. They take a whopping 20%. If you don't spend every day sharing your items it's not likely that, you will make many sales. Buyers take advantage of the Poshmark's honor system. Nine out of 10 times Poshmark will side with the buyer... no matter what. It's an energy draining sales podium with little rewards. Save your time as well as, your money.

Date of experience: December 23, 2019
Pennsylvania
8 reviews
17 helpful votes
Follow S H.
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A disgrace
March 17, 2018

Ive order twice from this site and the people leave out so much. Ive gotten smelly sneakers. Ive gotten necklaces that are broken or I cant even open to wear. The sellers look at you like its your fault. They wont issue you a refund even though the products arent as they say. Its just annoying and now Im scared to try anything else. Money just wasted.

Date of experience: March 17, 2018
New York
1 review
7 helpful votes
Follow Ina S.
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Horrible customer service! They are only interested in growing and clearly everything else has to stand behind. I bought a LV bag which I'm still sure is fake, but they "authenticated" it and gave me a credit for the bag not being in the promised shape. A couple of days later, I wanted to use this credit and it disappeared completely. No track, no history, nothing that even showed it was there. When I contacted the customer service, they asked me to provide the original emails because "they could not find it"? Wtf, this is their customer service?
A few months later, I have another issue: shoes advertised size 8 are actually size 10. Of course, nothing can be done...
Worst experience, I'm writing off that credit I have there... trouble is not worth the credit!

Date of experience: May 31, 2019
Missouri
2 reviews
1 helpful vote
Follow maria S.
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Recieved a package from Poshmark Had no idea what it could be. Opened and it was a Louis Vuitton diaper bag! I am 63 years old. They ( Poshmark and seller) stated I bought from auction. In the few years that I had purchased from Poshmark, never ever did I participate in any auctions. What is frightening, is that they were able to charge my pay pal account. ( cause it's my preferred way of buying) scary. I explained I had no idea how that happened. I was a good buyer, payed fast. Had no interest in a diaper bag. Never participated in an auction. I have no idea how it was " liked " on my account. No other signs of looking for baby products or baby bags. They didn't care. As far as I am concerned they stole from me. I offered to pay shipping back. Disgusted with thieves in the internet. I will talk every one I can find from going on this site.

Date of experience: March 17, 2024
Texas
1 review
1 helpful vote
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Customer service
May 6, 2022

Impossible to talk live to someone. I made purchase with them over a week ago and have not heard from seller and reached out to "customer service" and no reply. I typically use Tradsey and the difference in the two is vast. I buy resell often and have ever been unable to reach-someone live. It's ridiculous. Take my advice, and use other online resell.

Date of experience: May 6, 2022
California
3 reviews
10 helpful votes
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It'seems good and bad
November 26, 2015

Okay I gotten some pretty sweet deals on here like a Tiffany & Co ring for $40! Yes it was authentic(: Also a coach bracelet for $13. Most of the things are over priced and posh does take a big cut when you sell things. I think it's worth it if you take your time looking around.

Right now they are having a special that if you sign up you get $10, give it a little time and they will offer you 99 cent shipping for your first order. My friend got a Burts bee set for free. Use this code and try it out, maybe you will like it(: the code is BKUZG

Date of experience: November 25, 2015
Wisconsin
1 review
7 helpful votes
Follow Cherie L.
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This website is a joke. Someone halfway across the country fraudulently purchased something in my name with my linked payment method. I've contacted poshmark multiple times and have heard nothing. Thank goodness my bank stopped the payment. Then because I reported the purchase- my account gets terminated and I can't contact the seller! Wtf! Find your used clothes and accessories elsewhere.

Date of experience: November 8, 2019
Pennsylvania
1 review
4 helpful votes
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I bought a used Daniel Cremieux belt that typically goes for around $100 new, for $34. It had that nice looking twisted leather. After one wear in house, it falls apart. The twisted leather provides less strength than a single piece of leather. It can unravel. The seller had pushed it together for photos, but must have known it was about to fall apart. Poshies said I "damaged" it, and thus no refund. Classless, illogical, unprofessional. Done with you twisted Evil Poshies.

Date of experience: March 28, 2022
Virginia
1 review
0 helpful votes
Follow Dao R.
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Before you purchase anything form this website please be aware that is almost impossible to return the items. The customer service is the worst, they already have the pre-writhing email to request the pictures form you and as much as you provide information you still can't return it. DO NOT buy anything form here will make your life easier. Worst experience ever and I will never spend a penny here again ever!

Date of experience: June 13, 2022
Pennsylvania
1 review
4 helpful votes
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Think of POSmark as high school all over again. A bunch of snobs reporting people thinking they know every policy about this horrible site. I encountered a scam from Nigeria today and they blame the victim, not the scammer! I would strongly discourage everyone from joining this site. They also take 20% of your profit, unlike eBay, which takes only 10%.

Date of experience: January 18, 2017
Colorado
1 review
3 helpful votes
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Bad customer support
April 29, 2019

Bought items that didn't fit right and customer support is failing to let me return the item. I don't wanna buy things that don't fit right. I'm not a perfect size. Clothing is not all sized the same. A 31 in one brand is not the same size in another. If it doesn't fit then poshmark should be more than happy to let the customer return the item. The pic below was advertised capris or Bermuda shorts on a woman 5'6" or taller. I am 5'3".

Date of experience: April 29, 2019
New Mexico
5 reviews
7 helpful votes
Follow Rebecca E.
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Bought a brass purse and seller shipped it in a flimsy envelope with only tissue paper... no packing whatsover. Of course the post office bounced it around... now the clasp doesn't match up to the catch. Contacted Poshmark, sent pics... not good enough for them. They wanted detailed pics but the ones that I sent clearly show the problem. Done with them! What a farce! Don't buy from their site... they have no concept of the difference between a leather and a metal purse.

Date of experience: July 12, 2016
California
1 review
1 helpful vote
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Ordered item paid for item. Received receipt for item and notified item ready to ship then while waiting for delivery almost two weeks later received email seller cancelled order. This seller continues to sell items after excepted my offer. I don't recommend using poshmark. Can't depend on sellers. My opinion

Date of experience: August 14, 2023
Canada
1 review
2 helpful votes
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Waste of time.
October 3, 2019

I spent nearly 3 weeks adding people sharing posts and all the things that they encourage you to do... I ended up following 18k people. I bought 1 thing it was hassle free... but I don't have the time to put in all that this app requires to be successful. Much better to use your local market place on FB or VarageSale. Plus they don't have all their ducks in a row for shipping between the US and Canada... in this case I'll stick to eBay.

Date of experience: October 3, 2019

Overview

Poshmark has a rating of 1.3 stars from 2,852 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
773
value
698
shipping
672
returns
649
quality
631
+781