website thubmnail of Porch

Porch

How would you rate Porch?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Mrs H.
Unfollow Mrs H.
Send Message
Share Review
Report Review

My new cellular shades look terrific.
February 7, 2020

Porch was less than half another quote I got. I didn't measure perfectly so we had to adapt. Ugh. My contractor/handyman was brilliant and knew just how to compensate. He was fast, efficient tidy and the finished product is beautiful.

Date of experience: February 7, 2020
North Carolina
1 review
1 helpful vote
Follow Dottie I.
Unfollow Dottie I.
Send Message
Share Review
Report Review

Porch a no show
December 7, 2019

I asked Porch to give me the name of some local businesses that could clean and repair my gutters. They just sent me a questionnaire, which I filled out. But there were never any business names sent to me. I won't be using Porch again.

Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
Virginia
7 reviews
23 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Send Message
Share Review
Report Review

I never signed up for their service or to receive advertisements. My home inspection company gave my info to these people without my permission. Now porch continues to harass me even after I requested (twice) to be removed from their call list. What a pathetic way to try to drum up business! Really makes me trust them a lot, you think? Why would anyone use these unethical middle-men who pocket the hard earned money of their subcontractors? Hire a handyman directly, don't use these rip-off services who make their money by overcharging you and underpaying their subcontractors.

Date of experience: November 11, 2020
Daniel M. Porch Rep
over a year old

Hello Barbara. We are sorry to hear about your experience. We're not sure where the miscommunication happened here, but if you need assistance please reach out to homeowner@porch.com@porch.com, or call directly at 855-494-5972, and we'd be happy to help.

Wisconsin
2 reviews
1 helpful vote
Follow Helen S.
Unfollow Helen S.
Send Message
Share Review
Report Review

Missed the boat completely
December 11, 2019

I asked for help related to making my screen porch usable year-round and used the word "winterize." Got back information about irrigation systems for yards so, they do not freeze.
I know how to google "winterize" and had already done research about this. Whoever got my request evidently did not read it carefully or know anything at all about how to search for appropriate businesses.

Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2019
Texas
1 review
2 helpful votes
Follow Stephen S.
Unfollow Stephen S.
Send Message
Share Review
Report Review

Rip off
November 27, 2021

I paid $20 for a lead to do a garage floor epoxy, It said I was the 1st to reply within a few minutes, I called and texted the number and no one ever replied, They said they would refund my money they never did. I think fraud scam rip off

Date of experience: October 28, 2021
Daniel M. Porch Rep
over a year old

Hello Mr. Stephen S.

We're sorry to hear about your experience. Sending pros quality leads, and crediting leads when they are invalid is something we care deeply about, and we'd be happy to discuss any issues you may have had with lead quality. You can reach our support team here: https://porch.com/pro/support.

Texas
1 review
0 helpful votes
Follow Marie H.
Unfollow Marie H.
Send Message
Share Review
Report Review

Very satisfied with the service
December 15, 2019

Thank you for your help and service. Have a great day.

Date of experience: December 12, 2019
North Carolina
1 review
0 helpful votes
Follow Rob C.
Unfollow Rob C.
Send Message
Share Review
Report Review

Jamie was great. Scheduling was not.
March 27, 2020

I scheduled Porch to send someone out to do several repairs to my house. Fix wood rot in a door frame, repair dry wall, install a new toilet. The morning of the repairs I was contacted and told there had been double-booking of jobs for my repairman. Was told he'd be about 5 hours late. It was rescheduled several times during the day and we ultimately had to delay the work by a week. My only complaint is with the scheduling department. Jamie and his ultimate work product were great.

Date of experience: March 27, 2020
Indiana
1 review
0 helpful votes
Follow Neva O.
Unfollow Neva O.
Send Message
Share Review
Report Review

Seamless experience
September 19, 2019

It was a pleasure working with Porch they were very professional doing what they promised to do which is sometimes a rarity today. Their servicemen Adrian was very nice he arrived right on the time which surprised me I'm not used to that kind of home service. Adrian stuck to his work until he was finished and he was patient with my little dog that was a little pest I appreciated that. The price was reasonable. The whole experience was very good I definitely would recommend this service and use it again. Thank you, Porch

Date of experience: September 19, 2019
North Carolina
1 review
0 helpful votes
Follow Greg B.
Unfollow Greg B.
Send Message
Share Review
Report Review

I had a buried electric cable for my sewer pump short out. You recommended Scott D. Electric to fix my problem. Scott did an excellent and professional installation of new above ground cables to provide power to my pump. He was available, arrived when he said he would and completed the job in one day. I would highly recommend him for any electrical work.

Greg B.

Date of experience: October 2, 2019
North Carolina
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Send Message
Share Review
Report Review

Did a Great job!
October 16, 2019

Porch replied to my inquiry promptly and sent a contractor equally as fast. Rob discussed the project with me and got right on it! He did a great job, worked quickly, and left the yard better than he found it! I'd use him again!

Date of experience: October 16, 2019
California
1 review
0 helpful votes
Follow J S.
Unfollow J S.
Send Message
Share Review
Report Review

I actually had a very good experience with Porch. I got a call pretty quickly from a contractor, Angelo, and he followed up and to set up an appointment. He arrived as per schedule and installed 4 fans/lights in our house. He did a great job and we're very happy with his work. Everything seems to be running well even though 2 of the fans were more difficult to assemble. He was even very helpful in offering his opinion on one of the fans we had purchased and we ended up going with his recommendation. He also took the recycling materials and old fans/lights. Overall, no complaints! Thanks!

Date of experience: September 26, 2019
California
1 review
0 helpful votes
Follow Ryan H.
Unfollow Ryan H.
Send Message
Share Review
Report Review

Utilized Porch after going to Lowe's and getting their recommendation for finding local contractors. Went to Porch.com and input the details of my project, and was contacted by 3 contractors almost instantly. After having all 3 different companies come out to quote, we chose one with the best quality at the best price. Thank you for your help!

Date of experience: January 30, 2020
Texas
1 review
0 helpful votes
Follow Maggie Z.
Unfollow Maggie Z.
Send Message
Share Review
Report Review

A++ Tree Service
February 6, 2020

The professional and friendly staff of JJ Garcia Tree Service did excellent work. Reasonable price for cutting down & stump grinding 4 trees and trim large oak tree. Highly recommended if anyone needs tree service.

Date of experience: February 6, 2020
Kentucky
1 review
0 helpful votes
Follow Danielle B.
Unfollow Danielle B.
Send Message
Share Review
Report Review

Super Friendly Staff
October 23, 2019

It was very easy and convenient to book a handyman via Porch's site. Our technician, Larry, was great! Very professional and polite and did an awesome job installing our light fixtures in the kitchen. Very happy! Thank you!

Date of experience: October 22, 2019
California
1 review
0 helpful votes
Follow Christopher X.
Unfollow Christopher X.
Send Message
Share Review
Report Review

Needed Plumber for water heater installation
January 14, 2020

Contacted Porch, and promptly received two good callbacks from their listed plumbers. Both came out, discussed, and looked over my project needs, and I was quite satisfied to give one of them the job.

Date of experience: January 14, 2020
Washington
1 review
0 helpful votes
Follow Kari H.
Unfollow Kari H.
Send Message
Share Review
Report Review

I hired a contractor from Porch Services to clean our dryer vent. He showed up on time and was quite professional. I couldn't have been more pleased with the service! I certainly plan to use Porch.com again, and would recommend to anyone looking for quick repair needs.

Date of experience: December 28, 2019
Texas
1 review
0 helpful votes
Follow Vincent G.
Unfollow Vincent G.
Send Message
Share Review
Report Review

Warm personalized visit from Jose
April 24, 2020

My partner and I have wanted to replace the lighting in our condo for nearly 10 years. It was always something important for us to get done from our home improvement list. After being contacted by Porch and meeting Jose the handy man who came over and did an amazing job with the instillation we couldn't have been any happier. Jose was great to talk to and he made us feel confident in our purchase. Thank you and we'll be seeing you again for future projects.

Date of experience: April 24, 2020
Florida
1 review
0 helpful votes
Follow Sandra A.
Unfollow Sandra A.
Send Message
Share Review
Report Review

Great experience
June 22, 2021

This was my first experience with this website. I found them very responsive. The pro that was selected was amazing. Conner Rawlins from Foundation Professionals of Florida contacted me and was very happy to assist me. Our appointment was very pleasant and a very informative education on what actions could/should be needed for my project.

Date of experience: June 22, 2021
New York
1 review
1 helpful vote
Follow Brandon H.
Unfollow Brandon H.
Send Message
Share Review
Report Review

I signed up because it had free credit to join. The first lead I bought did not respond but I was refunded my free credits back. The second lead I got a contract on. The lead was 10.50 and the job was 2800. However I have been harassed nearly everyday with phone calls and emails to solicit me buying their premium service.

Date of experience: June 9, 2019
New York
1 review
0 helpful votes
Follow Victor C.
Unfollow Victor C.
Send Message
Share Review
Report Review

Fast Service
February 7, 2020

I had a small project in my bathroom, replacing the light/exhaust fan. My skills are limited in that area. Was told about Porch.com and thought I would give it a try. I was contacted by them for arranging a time for the install. The installer showed up when they were scheduled for, and got right into working. They worked for a little more than an hour. When they were done, they cleaned up. They did a very good job. My wife and I were pleased. It was an awesome first time using Porch.com.

Date of experience: February 7, 2020

Overview

Porch has a rating of 2.8 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Porch most frequently mention and customer service. Porch ranks 3rd among Home Remodeling sites.

service
34
value
31
shipping
12
returns
15
quality
30
This company does not typically respond to reviews

Instant Feedback

218 reviews