I scheduled Porch to send someone out to do several repairs to my house. Fix wood rot in a door frame, repair dry wall, install a new toilet. The morning of the repairs I was contacted and told there had been double-booking of jobs for my repairman. Was told he'd be about 5 hours late. It was rescheduled several times during the day and we ultimately had to delay the work by a week. My only complaint is with the scheduling department. Jamie and his ultimate work product were great.