This project started out small and got larger once we discovered the true water damage to my laundry room. But, we all took it in stride and removed the damage wood and drywall, dried everything else, installed new floor, tile and drywall. The result was wonderful. My husband and I will put the finishing touches on it, but it was a wonderful transformation and we love it. I will definitely call Free My Timber, Inc anytime I need more work completed.
Oscar did an amazing job on adding the roof extension. He was able to come to my house immediately upon reaching out to me and was starting the work the very next day. He was very professional and knowledgeable throughout the entire process. Very satisfied customer and highly recommend!
Professional landscapers could not come on the day they had given me. They called and let me know their truck broke down and they would come the next day. They did show up and completed the work in one day. Three men work for 5 hours and did not even take lunch
All I wanted was to get an idea of how much it would cost to have a garbage disposal installed. Instead I got a barrage of calls and texts. I would have preferred a list of providers in my area that I could have called when I was ready.
Was recommended to Porch by homeadvisor to install TV on wall mount. Somewhere between removing the tv from unopened box and hanging on the wall, the TV screen ended ended up busted. To add fuel to the fire they didn't have proper tools for leveling and to find studs in wall. Also there were a numerous amount of holes where they drilled into drywall to get placement. When calling Porch to rectify situation all that was offered was a discount to come back at an hourly rate. The installers they sent were not qualified to do the job. I truly feel I have been scammed but you REAP what you SOW!
I completed my project. I wish when I book the appointment they had told me I needed the whole day to be there. First, the guy came late and then he didn't have the necessary equipment needed so he had to go get it at store which he took forever to come back. Anyways I'm glad I had the whole day home or else it wouldn't be done. But I love my chandelier. They did clean up after they finished.
Canceled contract last minute could not rebook job for 2 to 3 months. Quote was overpriced but I was desperate to have shed installed before winter, my tools are outside because we tore down are old shed. Would not recomend.
We needed a bathroom floor replaced. Floor Decor and more not only repaired our floor but we discovered that we had a toilet leak and needed also to repair the wall behind the toilet. They repaired the wall, repainted the bathroom, repaired the floor, laid new vinyl down and put in a new toilet all in one day. They were very professional and kept us updated about what was going on. We are very happy with the service we received.
I had 2 callers the day I put in my request for my project. 2 more the next day and was able to get bids within 4 days. I continued to get calls the next week from about 4 more.
Very easy to get multiple bids for your project and I found a great fit for my job needed.
Install was excellent. Billing was high! After installing one tv mount, an existing tv was moved to the new mount and a new tv was put in it's place. One instillation, however I was charged for two installations.
The handyman did a good jjob and the project was a success so my final review is more positive. However, I had some frustration with the initial phone service and dealing with the PORCH call center. There were some errant referals for the wrong service. Additionally I kept getting text messages stating that no handyman was available and kept pushing the delivery date out but suddenly one was found and came with-in the hour. So, at the end of the day, I'm not sure what to think. I would use PORCH again but I would be cautious and not confidant.
I had a appointment I set a week ago to have porch come out to hang 2 flat screen TVs. The day before install I get a email saying my appointment was reschedule for a different day and time! This company is a joke and very undependable and I don't recommend using them.
We are sorry to hear about this experience. We aim to provide homeowners with an easy, straightforward process from booking through project completion. We missed the mark on communication here and we apologize for any inconvenience.
Lorena Romo from Porch.com offered to write an article for my website in exchange for a link to her site within the article. However, the article she sent me was an exact copy of an existing one on her site. When I pointed this out and asked her to submit an original article, communication suddenly stopped. I also sent an email to the CEO, but he ignored it as well, which suggests he is aware, and fully supports, Lorena's tactics. This is not someone you can trust.
Hello Daniel. This is certainly not the experience we aim to deliver at Porch, thank you for bringing this to our attention. Please email homeowner@porch.com@porch.com to discuss further. Or, you can call directly at 855-494-5972.
Sayonara Pest Control came and did a professional job. They will return and seal a vent opening in the basement and place some traps on the exterior of the home. I will recommend them without reservation
Inadvertently sent to this company twice. Both times they had the wrong project written down. Received multiple calls for services I didn't ask for. Called me at 7am 4x in a row. 2 reps hung up on me as soon as I stated I wasn't interested. Call center tried to get me to an agreement to receive additional solicitations for other "related" services. Received multiple calls after saying no to this. Stay as far away from this service as possible.
If you click on this you will get people calling you from all over the country and not whom you intended it to go to. Stay away from this form. It appears to be phishing because I intended it to be sent to a specific electrician in my town and I got calls, texts and emails from Georgia, Oregon, North and South Jersey. I had to block many calls. Extremely aggravating.
I hired Billy Miller to do some work for me... Billy Miller took $700.00 and never come back to do
The other work
Billy Miller is Contractor Fraud... that is on Porch'com
Billy Miller was arrested for contractor FRAUD in
2017 and 2018
He went on Facebook to Go Fund Me to try to get
More money out of innocent people
Billy Miller is a robber... a liar and prays on the
Sick and elderly... people you give him money and you will never see him again! I am including a photo of Billy Miller
We are very sorry to hear about the experience that you had with this contractor, and would appreciate the opportunity to learn more. Please email HST@porch.com to discuss further.
I was so grateful and relieved to have someone put together my TV stand. I have put things together like this myself in the past but I wasn't confident that I could do this so I'm glad I had this option. When it was over he did an excellent job. I received this service through Walmart and I took advantage of it and I was glad I did because I received my brand new tv the next day and my fiancé and I didn't have to do anything but put it on the stand. Thanks again for the service.
My worker was professional and courteous.
When I called to ask for someone to reinstall my blinds it was estimated at a 3 hour job. I told the person that I could do it myself in 3 hours, so he estimated it would be 2 hours. All 10 of my blinds were installed and the worker was out of my house in 45 minutes. It was a simple job that I couldn't do myself. I expected an adjustment on the charges.
California contractors need to be careful this company call Porch. One Rep from Porch his name is Paul call me many times want to sell you the lead, and he says will Guarantee client connection.
I bought two lead from the Porch, and both lead I call more than 3 times and Msg many times no one of the clients responds, not sure they sale the real lead or not.
And I call the Rep they give you a tough time they can and find the whatever reasons just don't want to give you $ back, So finally I get nothing back. Leave this review jsut want to all the contractor work hard to make $, don't spend to the Porch, totally waste your time.
Overview
Porch has a rating of 2.8 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Porch most frequently mention and customer service. Porch ranks 3rd among Home Remodeling sites.
Instant Feedback
- Visit Website
- Seattle, WA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Suzanne.
This is certainly not the experience we aim to deliver at Porch, thank you for bringing this to our attention, and we apologize for this experience. When your appointment was booked, we believed we would have a professional able to provide service. As we were unable to send someone out, we had to cancel the service. Again, we apologize for your experience and appreciate your feedback as it helps us provide better service moving forward.